Cannot find a download link or the app in CC for Adobe XD

[James29278822wy8r]

Hi there, anyone else having issues just locating the app download button? I'm trying to transition from Sketch to this and I've been trying for hours at this point with no luck. I even downloaded the Windows Desktop app for CC, and am unable to find it there. Thanks for any help.

[Bill31216820rqho]

I got the Adobe creative cloud all app. .But I couldn't find Adobe XD in the app list.

[Dan Rodney]

Other people are having the same issue, which you can read about here https://community.adobe.com/t5/adobe-xd-discussions/cannot-find-a-download-link-or-the-app-in-cc-for...

Keep in mind that XD is no longer being offerred to new users and only being supported for existing customers. People should be switching to Figma.

[jackiel48382613]

@Dan Rodney Can I open .xd files in Figma?

[Dan Rodney]

Unfortunately no (at least not yet). You could copy and paste from XD into Figma, but of course that requires having the XD app. Adobe is waiting on governmental approval for the Figma acquisition and until that happens, the two companies can't work together.

[Jack330878435x4p]

I Install Adobe Colud Desktop but I Cant able to see the Adobe XD.

What should I do?

[Usman33127519twn8]

Hi, I also just bought the Adobe CC plan which includes XD as well but I am not able to see XD in the apps not from the searching either. I tried the link provided in "Correct answers" but it shows my system does not meat the minimum requirements for this app and I am running it on Macbook M2 Pro 2023. Is there anyone who can help me out on this? Thanks!

[LorikHowest]

Hi guys,

I had the same issue, and found the easiest solution. For anyone who's not able to find Xd in their CC, you can now easily start the download by simply following this link: https://creativecloud.adobe.com/apps/download/xd

This will prompt to open CC, and when you accept it will immediately start downloading Xd.

Enjoy!

[LorikHowest]

Make sure you are logged in via https://creativecloud.adobe.com/ first before opening the link, otherwise you will get a "Page Not Found" error!

[Usman33127519twn8]

Hi @LorikHowest , thanks for responding! I am logged into the link you suggested but I am getting "Page not found".

[Jefferson28931192f2yd]

Same issue. All other apps are showing, but not XD. It shows under my apps included in my plan, on adobe's website but not my Creative Cloud.

[Pardeep34323333mci3]

I'm also having the same issue. I have a team account and have been granted access to Adobe XD, more than a week ago. I can see adobe XD access under my account on the account info but I can not see the app in my Creative Cloud desktop app. I need to dowloand Adobe XD urgently for my work. Someone plz help

[The Aaron Young]

We have an enterprise account, and some individuals can access Adobe XD in their Creative Cloud apps, but I cannot. I used it previously and recently switched to a new laptop. Although Adobe XD is installed on my old laptop, which must be returned, it is no longer in my list of apps. It has been several months, and our account administrator has been unsuccessful in resolving the issue. Despite some users having access to this option, it does not appear in my list of apps for installation.

Thank you for your help.

Aaron

[Kamila34033685ehzi]

I'm having the same issue. I have a team account and have been granted access to Adobe XD, a week ago. I can see it being under my account on the account info but I can not see the app in my Creative Cloud. I need to dowloand Adobe XD ASAP for my work.

[Susanne35029137wrdd]

Hi All, 

I have the same problem. I already have the full Creative Cloud with all Appcliactions. But I don't found in the Creative Cloud (Program) and in my Adobe Account (Browser) the Adobe XD Application or a download link.

Can you help me? Thanks!

Best regards,

Susanne 

[Susanne35029137wrdd]

I have solved the problem! I logged into the CC on my Mac using my colleague's account. Downloaded Adobe XD on my Mac. She logged out of CC again and I logged in with my CC. So I was able to use Adobe XD. One day later, after logging in again, Adobe XD suddenly appeared in the CC as if by magic.

[Len3461146920rt]

Same problem, no XD download available anywhere.

[Chris W. Griffith]

You need to DM Adobe support so they can resolve it. This a long running issue. Adobe seems to be trying to keep new users from the application (it is in maintaince mode). Unless you are needing to work on an existing project that is fine, but I would not start anything new using Adobe XD.

[Zia Yee35642227wl5u]

please provide the link to download Adobe xd 

[Susanne35029137wrdd]

I have solved the problem! I logged into the CC on my Mac using my colleague's account. Downloaded Adobe XD on my Mac. She logged out of CC again and I logged in with my CC. So I was able to use Adobe XD. One day later, after logging in again, Adobe XD suddenly appeared in the CC as if by magic. Maybe it works the same way for you 🙂

[Anna35768125m3e7]

Hi!
same issue here. Adobe XD is included in my plan but I can not find it to download.
I've tried each solution described here in posts - nothing works for me 😕

Please help

[Rishabh_Tiwari]

Hi Anna,

Sorry to hear about the trouble. Please share your Adobe ID through private message by clicking on my name so that we can get the account checked.

Thanks

Rishabh

[Gian Carlos359906500tem]

i am unable to find Adobe XD on my CC Desktop APp please help

[Rishabh_Tiwari]

Hi,

Sorry to hear about the trouble. If you have an individual subscription, please share the Adobe ID through private message by clicking on my name. If you have an enterprise account, please contact our enterprise team directly using this link.

Thanks
Rishabh

Thanks

Rishabh

[Hansel-Jus]

I dont see Adobe XD in my Creative Clound apps after 2 days, please help!

[Chris W. Griffith]

You basically have to DM support here to have them filp a setting on the backend. Adobe is surpressing XD as best as they can given it is a dead product.