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Sahil Bachani
New Participant
September 16, 2021
Question

Cannot open XD file (error 47) I don't have a cloud document saved.

  • September 16, 2021
  • 1 reply
  • 675 views

Cannot open XD file (error 47) I don't have a cloud document saved.

Guys please help me with the error, the project is really important for me 😞 And I don't have any cloud backups. I can't copy&paste the file anywhere neither can I send it online to someone. In-short I can't transfer the file anywhere. Also I thought this might be a problem with my disk to I have repaired my disk several times since morning but it doesn't help. The file was working perfectly yesterday I have been doing changes and stuff also I saved it perfectly without any errors but it is no more opening. Please help!!!!!

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1 reply

Rishabh_Tiwari
Community Manager
Community Manager
September 16, 2021

Hi there,

 

We're so sorry to hear about the trouble. If you are getting the error on a local file, will it be possible for you to share the file with us? If yes, please share the file with us by adding the file to a shared location like Google Drive or DropBox and share the link through DM. If it is a cloud file, please try the suggestion https://community.adobe.com/t5/adobe-xd-discussions/error-quot-sorry-we-can-t-open-this-document-in-adobe-xd-quot-or-error-47-while-opening-the-cloud/m-p/10415491#M13086 

 

Regards

Rishabh

Sahil Bachani
New Participant
September 16, 2021

Thanks for respoding. I have explained my problem by sending you a PM. Kindly check and help me out as it's really important and urgent for me 😞