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Alberto G - UXer
New Participant
June 20, 2019
Answered

Elements with 'fix position when scrolling' disappear in preview after XD update

  • June 20, 2019
  • 8 replies
  • 22704 views

I have noticed this behavior after today's XD update (v20.0.12.10). When on Preview mode (Cmd-Enter), artboard elements that have "Fix position when scrolling" checked on them disappear from preview mode. Unchecking the "Fix position" box shows them back.

As I'm working on a set of wires that rely heavily on the fixed position option, let's say I'm not exactly amused and that this is more likely a new bug that should be fixed ASAP.

STEPS TO REPRODUCE
1. In Prototype mode, select any given element
2. Connect selected element to another artboard

3. In the new Interaction panel, check the "Fix position when scrolling" option for the linked element.

4. Launch Preview Mode (Cmd-Enter)

5. Notice that the linked element does not show on screen. Unchecking "Fix position" checkbox, while not ideal, fixes it.

    Correct answer HARSHIKA_VERMA

    Hi Elyson,

     

    We are sorry to hear you are unable to see the fixed elements in XD preview. Would you mind sharing the screenshot of your design in prototype mode? I would like to know if you've fixed the elements with in the viewport area or below the fold. Anything you fix below the fold will not be visible so if you want to make your elements visible it should be within the viewport height.

     

    Let me know if that helps. I will try my best to help.

     

    Thanks,

    Harshika

    8 replies

    S
    S.S29833017vz2i
    New Participant
    May 11, 2023

     It appears again, I have noticed this behavior XD (v56.1.22.1). When on Preview mode (Cmd-Enter), artboard elements that have "Fix position when scrolling" checked on them disappear from Preview mode. Unchecking the "Fix position" box shows them back.

    P
    Per27613206nzur
    New Participant
    December 17, 2022

    So i Googled around to find a soulution on my problem and ended up here. I´m not a programer or designer just an happy amateur. So i maybe not use the right words. But i want to share my problem and what i did so solve it.

     

    I wanted a menubar in the bottom of the page. I read that it had to be inside viewpoint i reesixed it so it was with good margin inside it, i thought that i maybe had to be inside on the sides to so it was with good margin inside the artboar on the sides and over the viewpoint in the bottom. This did not work. But as soon i draged the sides so it was align/connected with the sides of the artboard it all of a sudden apeard.

    NOTE: i only had the problem when sharing a link, in prototype mode it always worked.

     

    OH one more problem was that the device i shared the link to was smaler then the artboard, so the viewpoint was different on my artboard on my comuter then on the device i shared and tested it on. So it HAD TO BE INSIDE THE viewpoint of the devide i shared it to.

    Hope this helps somone 🙂

      D
      defaultwoysh56u13b0
      New Participant
      December 6, 2021

      No still cant figure out a solution and its december.

      My element is a random navbar that I mandatorily need below the viewport height. It isnt a group inside another group. It disappears when i check fix position while scrolling.

      Hasnt any solution been figured out yet

        D
        defaulta36c3zgdxnna
        New Participant
        May 18, 2021

        For anyone still having this issue, my problem was that i was trying to make a item inside a group fixed. Apparently you can only make the "parent" fixed, so if you have something inside a group that is not fixed, and want to make it fixed, the option won't show. You must take the group/object you want to make it fixed and make so that it isn't inside any other group.

          P
          prasant0D44
          New Participant
          February 25, 2021

          I'm worn out trying to fix that similar issue. I didn't have any other options. I really need help. or need to install figma or  others wireframes.

          HARSHIKA_VERMA
          Community Manager
          HARSHIKA_VERMACommunity Manager
          Community Manager
          March 2, 2021

          Hi Prasant,

           

          We are sorry for the delay in response and apologize for the frustration. Is it possible for you to share your workflow via a short video for better understanding? Please share the OS and XD versions of your machine. Does that happen with all the files or with a specific file?

           

          We will try our best to investigate.

           

          Thanks,

          Harshika

           

           

           

           

          S
          Sam157F
          New Participant
          April 2, 2021

          I'm experiencing the same issue, my object dissappears in preview when I fix the position when scrolling. It only works if the object is in the header. I'm on Big Sur using XD version 37.1.32.2. Has this been resolved?

          E
          Elyson5C3F
          Inspiring
          August 13, 2020

          Any solution to this problem? I did everything I read here on the forum and the element still does not appear.

          HARSHIKA_VERMA
          Community Manager
          HARSHIKA_VERMACommunity ManagerCorrect answer
          Community Manager
          August 13, 2020

          Hi Elyson,

           

          We are sorry to hear you are unable to see the fixed elements in XD preview. Would you mind sharing the screenshot of your design in prototype mode? I would like to know if you've fixed the elements with in the viewport area or below the fold. Anything you fix below the fold will not be visible so if you want to make your elements visible it should be within the viewport height.

           

          Let me know if that helps. I will try my best to help.

           

          Thanks,

          Harshika

            E
            Elyson5C3F
            Inspiring
            September 10, 2020

            Hello, I opened a call in Adobe is the answer is that it is not possible to solve the problem. They say it's an iphone problem (I think it's absurd!). Unfortunately, I will need to use another tool to prototype. Thanks for the help.

            H
            HazMatt79
            New Participant
            October 8, 2019

            I'm running into the same problem still with Xd v22.7.12.3 whether in Preview Mode (Cmd-Enter) or after publishing to a weblink. This is not "Solved" as the answer just states where to find the option, not what the OP asked. Alberto, were you able to find a workaround or is this indeed a bug that has existed now for several versions? Thanks!

              A
              antonio.mustico@gmail.com
              New Participant
              October 16, 2019
              Hey mahusted79 I was able to figure it out, you have to adjust the "viewport height" to include all of the items you want to be fixed to their position. Seems kinda weird but worked for me. Hope this helps you as none of the other threads or support have been able to comprehend what was happening, had to figure it out by trial and error.
                L
                Lavish_Ripple5CC4
                New Participant
                February 24, 2020

                Thanks for posting this workaround, @antonio.mustico@gmail.com!

                However @HARSHIKA VERMA I don't think I should be forced to change the size of my viewport as it throws off the design flow. I think this should be reported as a bug, as the user should be able to affix an element without changing the size of the viewport.

                  A
                  Alberto G - UXerAuthor
                  New Participant
                  June 20, 2019

                  Follow up: I think I have been confusing "Preserve Scroll position" with "Fix position when scrolling" which is intended to fix elements on canvas. However, I'm leaving this on here in case someone else wants to elaborate more on the subject and could potentially have the confusion as I did.

                  HARSHIKA_VERMA
                  Community Manager
                  HARSHIKA_VERMACommunity Manager
                  Community Manager
                  June 20, 2019

                  Thanks for your inputs, Alberto. I'm glad that you are back on track.

                  Thanks,

                  Harshika

                  S
                  Sharfox
                  New Participant
                  July 8, 2019

                  I need to fix the position of a group on my artboard in XD, but there is no checkbox visible and no command anywhere. Looking at the earlier comment, I'm wondering if this is broken code you are fixing. Has this feature been removed or is there some other reason I CANNOT fix a group and scroll under it?

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