unable to open a specific file in XD (error:86)

[Yunji Ham]

It experienced this issue(error:86) today(Oct.17 1PM, GMT+9). I worked it a few days ago. It worked at that time. Also, this problem occur only with a specific file. I reinstalled the Creative Cloud, and xd. And I did download log collector but I have got the same error. I did almost everything to fix this problem. But I have still same problem.

macOS Big Sur version 11.6(20G165)

Version 44.1.12.5 x64

Thanks.

[gianvitulano]

Hi,

we are sorry that you are experiencing problems with Adobe XD. We will do our best to help you. Thank you for giving us so much information. I found this thread with a similar problem to yours, I suggest you take a look at it, it might help you: Unable to open the local file in XD getting (Error:86)

[gianvitulano]

Hi,

are there any news? Do you still need help?