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New Participant
October 17, 2021
Question

unable to open a specific file in XD (error:86)

  • October 17, 2021
  • 2 replies
  • 587 views

It experienced this issue(error:86) today(Oct.17 1PM, GMT+9). I worked it a few days ago. It worked at that time. Also, this problem occur only with a specific file. I reinstalled the Creative Cloud, and xd. And I did download log collector but I have got the same error. I did almost everything to fix this problem. But I have still same problem.

 

macOS Big Sur version 11.6(20G165)

Version 44.1.12.5 x64

 

Thanks.

This topic has been closed for replies.

2 replies

Community Expert
November 10, 2021

Hi,

are there any news? Do you still need help?

Community Expert
October 18, 2021

Hi,

we are sorry that you are experiencing problems with Adobe XD. We will do our best to help you. Thank you for giving us so much information. I found this thread with a similar problem to yours, I suggest you take a look at it, it might help you: Unable to open the local file in XD getting (Error:86)