Unable to record desktop preview in XD

[moshem65941993]

My Record Button in prototype Preview isnt working, not sure if it ever did, was wondering if anybody else has this issue?

[Atul_Saini · Accepted solution]

Hi Moshem, sorry to hear that you're unable to record prototype on your machine. If you are using a MacOS 10.15, please try the steps mentioned here (https://helpx.adobe.com/in/xd/kb/enable-recording-catalina.html).

There's an ongoing discussion which you may refer for additional screenshots (https://community.adobe.com/t5/adobe-xd/xd-s-issue-with-macos-catalina-can-t-record-prototype-previe...).

If the problem persists, please share the version of XD and OS build. We'll be happy to take it further. 

Thanks,

Atul_Saini

[Robert_ECB]

Recording ability is not working.
The top right button to record start blinking as usual, but the time stays still, so the recording didn't star.

Please help!

Edited. I just found the solution here. The issue is related to MacOS Catalina.

https://community.adobe.com/t5/adobe-xd/unable-to-record-desktop-preview-in-xd/td-p/11104672?page=1

[Rishabh_Tiwari]

Hi Robert,

Thanks for reaching out and glad to hear that the issue is resolved, feel free to reach out to us if you have any other questions or issues. 

Regards

Rishabh