Unable to update/publish link Error: something went wrong

Forum|Forum|4 years ago
January 6, 2022
2 replies
1045 views

Hello,

As working on a project, coming across this issue where I am unable to create or update the publish links of a file. The file gets stuck at some percentage and then its gives out the error : Something went wrong.

Please look into it and oblige.

Regards.

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AkinGn

Community Expert

Hi @Akshay22528036h4ex , sorry to hear you've experienced that trouble, as I also said in this conversation ( https://community.adobe.com/t5/adobe-xd-discussions/link-is-getting-stuck-at-50-while-updating/td-p/12637594 ), signing out and signing back in to your Adobe CC account might resolve the issue: https://community.adobe.com/t5/adobe-xd-discussions/stuck-on-creating-public-link/td-p/11798002 ) Hope this helps.

A

Akshay22528036h4exAuthor

New Participant

Hey @AkinGn,
Thank you for your reply. I had tried signing out and signing into my Account, but of no help. Tried different things as well, no Luck! And eventually in the evening it ran smoothly.

So all good for now.

Thanks.

Rishabh_Tiwari

Community Manager

Hi there,

Sorry to hear about the trouble. Could you please confirm if it is still happening or its working now? In case if it is still not working, please share the version of XD and also confirm if it is happening with a specific file or multiple files?

Regards

Rishabh

A

Akshay22528036h4exAuthor

New Participant

Hey @Rishabh_Tiwari,

Thank you for replying back, but late in the evening it started working fine. So all good for now.

Thanks.

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