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XD Publishing services are down getting error 44:63, 55:63, 500 etc.

Explorer ,
Nov 25, 2020 Nov 25, 2020

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I can't update a shared link.

I'm receiving Error 44:63

 

<The Title was renamed by moderator>

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correct answers 1 Correct answer

Adobe Employee , Nov 25, 2020 Nov 25, 2020

Hi everyone,

 

Sorry for the trouble and inconvenience that this issue has caused you. The issue related to publishing services is now fixed. 

Please let us know if you're still facing issues while updating or creating prototype links. 

 

Thanks,

Harshika

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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I think it might be server problem at Adobe. If you try to manage links you'll hit a 500 page. I thought it was related to the update to begin with but it was working fine this morning. One of my colleagues just rolled back to an old version of XD and it's an issue there too.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I've contacted Adobe support. They said that there are some server outage and their engineering team will fix it as soon as possible.

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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He intentado muchas veces publicar el link en compartir, pero me sale ese error  44:63 , cree otro documento y con pocas mesas de trabajo, y me pasa lo mismo, ayuda por favor. 

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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Me esta pasando lo mismo. Sin importar la complejidad del documento, no puedo crear links o actualizarlos.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Something went wrong. Please create a new link.

(Error 55:63)

 

I can't update my link !!

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Explorer ,
Nov 25, 2020 Nov 25, 2020

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Post opened few minutes ago: Error 44:63 - Adobe Support Community - 11624973

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New Here ,
Nov 25, 2020 Nov 25, 2020

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IMG-20201125-WA0015.jpeg

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New Here ,
Nov 25, 2020 Nov 25, 2020

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No way to publish nothing since 3 hours... 😞

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Hi @HARSHIKA_VERMA ,
This may be related to the error.  There is the "ghost" of current edits, overlayed by previous edits in the Share view as I prepare for export.  This might indicate an issue with marked versions/versioning?
Screen Shot 2020-11-25 at 10.57.33 AM.pngScreen Shot 2020-11-25 at 11.00.04 AM.png

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New Here ,
Nov 25, 2020 Nov 25, 2020

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unable to publish link to my xd file for sharing!!!! Have a presentation to do this is bad!

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I'm having the same issue 😞

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Everything worked fine untill 3-4 hours ago when i tried to update linked with the new changes when Loading got stuck at 50% for a few seconds and  i got "Something went wrong. Please create new link. (Error 55:63)".When i go Manage Links i get "Error 500:Internal Server Error. This asset isn’t available right now.Try visiting this page again later" and can't remove existing link so i can create new one ( Free user ). I deleted the file from cloud so i can re-save it on cloud and expected that the link will be removed due that proccess but looks like link is "carved" in the file and can't find a way to remove it. Any fixes? Thanks in advance

 

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same problem here! After the last update I can't share my files.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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we are paying for subscription for god's sake!!

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New Here ,
Nov 25, 2020 Nov 25, 2020

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hello, 

Same problem 😞

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Hi

Same problem, hope this is fixed soon. I need to publish asap

Ty

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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Hey all,

I messaged Adobe on Twitter and they confirmed that the publishing service is down because of the AWS outage. No ETA unfortunately.

 

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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I've been getting the errors 44:63 / 55:56 when I try to update or create a sharing link. Apparently, AWS (Amazon Web Services) is currently having an outage, taking Adobe down with it. So until AWS fixes their issues, Adobe will probably be presenting problems as well. We just have to wait...

*cries designer tears*

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same issue here.

Just stayed late at work in order to finish my design in time for my client.

Tried to share...   44.63 error.

So frustrating... pffff....

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Can't update xd design link to share 44:63 error

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I am trying the same difficulty. I can't update the link to share. I already did the whole process that Adobe guides about this type of error, but I was not successful.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same here

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New Here ,
Nov 25, 2020 Nov 25, 2020

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same here

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Suddenly today, i can not create or update links on Adobe XD. I get error messages 44:63 and 55:63. Can you help me please? (version 35.1.12.5)

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I'm experiencing the same issue 3 days in a row. I can't collaborate with my team. Paying 40e per month for non functional Adobe software.

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