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Zeplin export won't show in Adobe XD

New Here ,
Feb 19, 2018 Feb 19, 2018

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Hi!

I have zeplin installed on my mac and I have the latest version of Adobe XD but when I try to export my screens to Zeplin the alternative won't show up in the list under File > Export.

Anyone know what the problem is and how I could solve it?

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correct answers 3 Correct answers

Community Beginner , Jan 15, 2021 Jan 15, 2021

Hi @jgringer@HARSHIKA_VERMA @Preran 

Posting a solution here below that worked for me for issue of Select Projects Modal (of Zeplin) not showing up:

 

- Uninstall Zeplin (Delete from your downloads / applications folder and recycle bin) 

- Downgrade Adobe XD to Version 35 from Creative Cloud

- Restart your Macbook

- Download Zeplin back from Zeplin Website

- Open Adobe XD 

- XD will ask for permissions to open Zeplin (Click on Allow / Okay)

- Export Modal from Zeplin now visible👍

- Now upgrade the Adob

...

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New Here , May 18, 2021 May 18, 2021

@tharun5DA7 

 

Had the exact same issue on windows 10, would get this error msg: "Exporting from XD failed
Try exporting using our new XD plugin, currently on beta. The new plugin is built to solve most common export issues. For any questions, contact us at support@zeplin.io"


In a nutshell, Zeplin standard  XD export method seems broken, the work around is using the plugin. (no need to reinstall XD or even restart, reboot anything..)
1-Install XD pluggin :Plugins > Browse Plugins ... > Search for Zep

...

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Adobe Employee , Jun 30, 2021 Jun 30, 2021

Hi All,

 

With the latest XD update (41.1), you should be able to see the Zeplin option in the export menu as well. Please try that and let us know if it works.

 

Thanks,

Harshika

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replies 178 Replies 178
Community Beginner ,
Mar 10, 2019 Mar 10, 2019

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Thank you

Adobe was able to help. In a quick manner they called me, connected to my computer from California, spent about an hour, and resolved the problem.

If anyone has this problem and all the advice above was not helpful – open a ticket with Adobe…

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Adobe Employee ,
Mar 11, 2019 Mar 11, 2019

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Thanks for sharing the feedback, we really appreciate it.

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New Here ,
Mar 25, 2019 Mar 25, 2019

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Hi atul saini

I have zeplin installed on my mac and I have the latest version of Adobe XD but when I try to export my screens to Zeplin the alternative won't show up in the list under File > Export.

Anyone know what the problem is and how I could solve it?

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New Here ,
Mar 25, 2019 Mar 25, 2019

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Screen Shot 2019-03-25 at 2.30.12 PM.png

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New Here ,
Apr 04, 2018 Apr 04, 2018

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I followed the steps described above by Preran, but I still don't see zeplin in XD. Help me... (I am mac user)

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Community Beginner ,
Apr 13, 2018 Apr 13, 2018

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Hi, I'm having the same problem, and the steps you've mentioned have not resolved the issue, Please assist

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New Here ,
Nov 05, 2018 Nov 05, 2018

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I've reinstall Zeplin but the option isn't show up in Adobe CC FILE > EXPORT

Also I can't see the contentaccess’ subfolder inside the Adobe XD CC folder

Zeplin: Version 2.1.2 (552)

XD: Version 13.0.12.14

Mac Version: 10.13.6 - High Sierra

please help me~~

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Community Beginner ,
Feb 04, 2019 Feb 04, 2019

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Zeplin export won't show in Adobe XD

You have written instructions I can not find these files can you help? I have already reinstalled several times and zpelin and adobe xd ,function of export to zeplin disappeared and even reinstallation does not help to solve this issue

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Community Beginner ,
Feb 04, 2019 Feb 04, 2019

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I solved the problem with the following method.

  • I simply clicked on Menu button in Zeplin and choose Help - Reset Zeplin

Restarted Adobe XD and Zeplin and Export to Zeplin appeared in Adobe XD

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Adobe Employee ,
Feb 04, 2019 Feb 04, 2019

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Thank you for posting your solution. Appreciate it.

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New Here ,
Jun 23, 2020 Jun 23, 2020

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Hi Preran, can you tell me the troubleshooting step for Windows OS?

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Community Beginner ,
Aug 19, 2020 Aug 19, 2020

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Hi Preran,

I am trying to Export files from XD to Zeplin but its not happing and not showing any error as well, just landing to zeplin screen.

I have installed both XD and Zeplin in my mac machine updated versions also.. please help me out for this.

and also I have checked the above mentions steps everything looks fine.

Please help me out for the same.

 

Regrads

Netra

 

 

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Adobe Employee ,
Aug 19, 2020 Aug 19, 2020

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Hi there,

 

Sorry to hear about the trouble. If you have already tried the steps shared here and re-installed the plugin and still you are unable to export, I'd recommend contacting Zeplin support, as it seems more of a plugin issue. 

 

In case if you need any further assistance from us, please feel free to reach out to us, we'll try our best to help you with it.

 

Regards

Rishabh

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New Here ,
Jul 25, 2018 Jul 25, 2018

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i have ths same problrm

what i do?

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New Here ,
Oct 22, 2018 Oct 22, 2018

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I've done everything above and Zeplin doesn't show up on the latest update from XD and Zeplin

Zeplin doesn't show up as an option in FILE > EXPORT

Zeplin: Version 2.1.2 (552)

XD: Version 13.0.12.14

Mac Version: 10.13.6 - High Sierra

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New Here ,
Nov 06, 2018 Nov 06, 2018

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I am having a similar issue.. I do not see the Zeplin option under the Export menu in XD.

I do have write access to the Adobe CC DX folder.

I do not see `contentaccess` even after reinstalling Zeplin.

Mac : Mojave 10.14.1

Zeplin : 2.1.2

XD : 13.0.12.14

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New Here ,
Nov 06, 2018 Nov 06, 2018

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I did fix this issue, I had to set System, Staff & Users to Read & Write on the Adobe XD CC folder in the info panel of the folder.  Command + i

Library > Application Support > Adobe > Adobe XD CC

After I did this I reinstalled Zeplin and updated XD.

Good Luck!

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New Here ,
Nov 06, 2018 Nov 06, 2018

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Thank you Jacobc86203063.

That worked!

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Explorer ,
Feb 06, 2019 Feb 06, 2019

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I'm having the same issue. Only one of 6 Art Boards will update to Zeplin after 1/2 doz tries. I quit both programs with no success. Rebooting my system next. I'm in Mac OS High Sierra 10.13.3 and up to date on XD and Zeplin.

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Adobe Employee ,
Feb 07, 2019 Feb 07, 2019

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Am not sure about what could be going wrong. Post your observations here after you have restarted your computer.

Thanks,

Preran

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New Here ,
Feb 12, 2019 Feb 12, 2019

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Hi, I have the same issue on windows, I can't find Zeplin option on the export menu.

please help

thanks

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Community Beginner ,
Feb 12, 2019 Feb 12, 2019

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I solved the problem with the following method.

  • I simply clicked on Menu button in Zeplin and choose Help - Reset Zeplin

Restarted Adobe XD and Zeplin and Export to Zeplin appeared in Adobe XD

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New Here ,
Mar 05, 2019 Mar 05, 2019

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Hello Preran

Ive followed all the instructions and still can get the zeplin export to appear in xd

please help

thanks

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Community Beginner ,
Mar 05, 2019 Mar 05, 2019

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I solved the problem with the following method.

  • I simply clicked on Menu button in Zeplin and choose Help - Reset Zeplin

Restarted Adobe XD and Zeplin and Export to Zeplin appeared in Adobe XD

Do you try this method?

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Community Beginner ,
Mar 05, 2019 Mar 05, 2019

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My Zeplin client does not have this option in the menu. When I corresponded with Zeplin, they told me it’s not unusual.

Here is the Help screens shot:

When I search in Help for reset it doesn’t appear. Here is a screen shot:

So that doesn’t work for me. I am running version 2.2.6 and re installed it a number of times, which I did with XD as well.

Any ideas?

Thanks

Tsila

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