Zeplin export won't show in Adobe XD

[johannest57790205]

Hi!

I have zeplin installed on my mac and I have the latest version of Adobe XD but when I try to export my screens to Zeplin the alternative won't show up in the list under File > Export.

Anyone know what the problem is and how I could solve it?

[tsilac70625076]

Thank you

Adobe was able to help. In a quick manner they called me, connected to my computer from California, spent about an hour, and resolved the problem.

If anyone has this problem and all the advice above was not helpful – open a ticket with Adobe…

[Atul_Saini]

Thanks for sharing the feedback, we really appreciate it.

[faldos33722146]

Hi atul saini

I have zeplin installed on my mac and I have the latest version of Adobe XD but when I try to export my screens to Zeplin the alternative won't show up in the list under File > Export.

Anyone know what the problem is and how I could solve it?

[faldos33722146]

[MSUH]

I followed the steps described above by Preran, but I still don't see zeplin in XD. Help me... (I am mac user)

[GianfrancoAzzaroccini]

Hi, I'm having the same problem, and the steps you've mentioned have not resolved the issue, Please assist

[daisyc73104704]

I've reinstall Zeplin but the option isn't show up in Adobe CC FILE > EXPORT

Also I can't see the ‘contentaccess’ subfolder inside the Adobe XD CC folder

Zeplin: Version 2.1.2 (552)

XD: Version 13.0.12.14

Mac Version: 10.13.6 - High Sierra

please help me~~

[Hayk Grigoryan]

Zeplin export won't show in Adobe XD

You have written instructions I can not find these files can you help? I have already reinstalled several times and zpelin and adobe xd ,function of export to zeplin disappeared and even reinstallation does not help to solve this issue

[Hayk Grigoryan]

I solved the problem with the following method.

• I simply clicked on Menu button in Zeplin and choose Help - Reset Zeplin

Restarted Adobe XD and Zeplin and Export to Zeplin appeared in Adobe XD

[Preran]

Thank you for posting your solution. Appreciate it.

[lany]

Hi Preran, can you tell me the troubleshooting step for Windows OS?

[Netravati5C73]

Hi Preran,

I am trying to Export files from XD to Zeplin but its not happing and not showing any error as well, just landing to zeplin screen.

I have installed both XD and Zeplin in my mac machine updated versions also.. please help me out for this.

and also I have checked the above mentions steps everything looks fine.

Please help me out for the same.

Regrads

Netra

[Rishabh_Tiwari]

Hi there,

Sorry to hear about the trouble. If you have already tried the steps shared here and re-installed the plugin and still you are unable to export, I'd recommend contacting Zeplin support, as it seems more of a plugin issue. 

In case if you need any further assistance from us, please feel free to reach out to us, we'll try our best to help you with it.

Regards

Rishabh

[adirm71146542]

i have ths same problrm

what i do?

[jacobc86203063]

I've done everything above and Zeplin doesn't show up on the latest update from XD and Zeplin

Zeplin doesn't show up as an option in FILE > EXPORT

Zeplin: Version 2.1.2 (552)

XD: Version 13.0.12.14

Mac Version: 10.13.6 - High Sierra

[katieCarium]

I am having a similar issue.. I do not see the Zeplin option under the Export menu in XD.

I do have write access to the Adobe CC DX folder.

I do not see `contentaccess` even after reinstalling Zeplin.

Mac : Mojave 10.14.1

Zeplin : 2.1.2

XD : 13.0.12.14

[jacobc86203063]

I did fix this issue, I had to set System, Staff & Users to Read & Write on the Adobe XD CC folder in the info panel of the folder.  Command + i

Library > Application Support > Adobe > Adobe XD CC

After I did this I reinstalled Zeplin and updated XD.

Good Luck!

[katieCarium]

Thank you Jacobc86203063.

That worked!

[melaniebasspollard]

I'm having the same issue. Only one of 6 Art Boards will update to Zeplin after 1/2 doz tries. I quit both programs with no success. Rebooting my system next. I'm in Mac OS High Sierra 10.13.3 and up to date on XD and Zeplin.

[Preran]

Am not sure about what could be going wrong. Post your observations here after you have restarted your computer.

Thanks,

Preran

[eslamm37404353]

Hi, I have the same issue on windows, I can't find Zeplin option on the export menu.

please help

thanks

[Hayk Grigoryan]

I solved the problem with the following method.

• I simply clicked on Menu button in Zeplin and choose Help - Reset Zeplin

Restarted Adobe XD and Zeplin and Export to Zeplin appeared in Adobe XD

[nati1985]

Hello Preran

Ive followed all the instructions and still can get the zeplin export to appear in xd

please help

thanks

[Hayk Grigoryan]

I solved the problem with the following method.

• I simply clicked on Menu button in Zeplin and choose Help - Reset Zeplin

Restarted Adobe XD and Zeplin and Export to Zeplin appeared in Adobe XD

Do you try this method?

[tsilac70625076]

My Zeplin client does not have this option in the menu. When I corresponded with Zeplin, they told me it’s not unusual.

Here is the Help screens shot:

When I search in Help for reset it doesn’t appear. Here is a screen shot:

So that doesn’t work for me. I am running version 2.2.6 and re installed it a number of times, which I did with XD as well.

Any ideas?

Thanks

Tsila