Some variants of this error message: Error 44:47 and 44:23, 44:63 Try the solutions in the order in which they are listed. Try solutions in Error trying to use Share Online feature Reduce number of assets in your files and retry Split your artboards into two separate files and retry. While we understand that the last two solutions aren't ideal, the team is aware of the issue, and is working towards fixing it. To get in touch with Adobe Support for investigation, use this link Contact Customer Care Thanks, Preran <The Title was renamed by moderator>

Preran

Community Manager

解決済み

Error 44 when sharing documents in XD.

Forum|Forum|8 years ago
August 21, 2017
返信数 51.
74716 ビュー

Some variants of this error message: Error 44:47 and 44:23, 44:63

Try the solutions in the order in which they are listed.

Try solutions in  Error trying to use Share Online feature

Reduce number of assets in your files and retry

Split your artboards into two separate files and retry.

While we understand that the last two solutions aren't ideal, the team is aware of the issue, and is working towards fixing it.

To get in touch with Adobe Support for investigation, use this link  Contact Customer Care

Thanks,

Preran

解決に役立った回答 Fresh-k

Thank you so much!

In my case it was an objact from the adobe library ive built in AI and linked via Library object.

Copy and pasted the vectors and it worked!

Thank you!

前の返信を表示

S

spyrom13812790

Participant

All I did was update the software and it will not allow me to share anything anymore. I have not changed my system or the art on the XD document. I keep on getting Error 44:47. I looked at the “Troubleshooting by error codes” section on your site, and do not understand the first step at all (way over my head). Again, the art is the same, it is a single page and I had absolutely no difficulty sharing prior to this last update....need help and need it ASAP please!

C

cyberindoss

Participant

Hi adobe, I'm frequently failed to upload my work which has many artboard. This is so annoyed, since we need to share our work to developer. Please fix this problem soon, because I saw some of people also faced this problem.

Thank you

hope to hear good news soon!

HARSHIKA_VERMA

Community Manager

Hi there,

We are sorry to hear you are having trouble using Adobe XD. We had a similar discussion regarding in the past here: https://community.adobe.com/t5/adobe-xd/error-44-when-sharing-documents/m-p/10635971. We would request you to please try the solution mentioned in the post and let us know if that helps.

Note: Merged Post

Thanks,

Harshika

A

amila90040099

Participant

Whenever I try to create a developer link. It goes to 100, and then shows "unknown error" code 44:63. This is so annoying as its ruining my work.

Things that I tried to fix the issue:

Updated to latest version
Tried different account.
Tried uploading without "downloadable assets" first and then checking it.
Tried removing a bunch of art boards and updating the link.

I'm running xd on macos Catalina.

NOTHING WORKED!!!!

Ares Hovhannesyan

Community Expert

Happy New Year!

Please follow instruction from this converstion.

https://community.adobe.com/t5/adobe-xd/error-44-63-while-sharing-in-xd/td-p/10792564

A

Aidi Stan

Participant

I have met a similar issue but I only get a notice saying "We can't create this link because your storage is full. Go to Published on the web to remove some links to free up storage." instead of an error code. I tried to google it and found some guy had faced the same issue and have fixed it by contacting the customer service.

My environment:

- Adobe XD (25.1.12)

- Windows 10 (1903, 18362.535)

- GEO located in China

I've tried to share only one artboard but still got the same error. I'm pretty sure my cloud storage is totally empty and a global proxy (either to Hong Kong or to the U.S.) is correctly set up.

K

Kindhearted_joy0D4C

Participant

Hi,
I’m facing an issue during sharing my project for development (Share for development feature). ‘Updating public link…’ is reaching 100%, but in the end a warning pop-up is appearing with information: "Something went wrong. (Error 44:76)

Could you please advise how should I resolve it? And what is the reason of this issue?
I would highly appreciate it.
Thank you
Kat

Shwetha Diwanji

Community Manager

Hi katarzynas50665075,

Thanks for using XD. We regret the inconvenience caused. Error 44:xx appears due to

Network issue
Artboard size exceeding the max limit
Bitmap size exceeding max limit during export.

Please refer to this link for more details https://helpx.adobe.com/xd/kb/cannot-use-share-feature.html and let us know if you were able to resolve the issue.

K

Kindhearted_joy0D4C

Participant

Thank you Shwetha!

Muhammad_Haggag

Participant

I am trying to upload my file of Adobe XD but an error keeps popping up even I replaced the file with another one and once i try to update a content for existed file the error keeps popping up as well.

I have read that i can devide the file into parts but it's not professional and practical way for my team to work with.

so please support me to get a solution to share the needed files with my technical team.

HARSHIKA_VERMA

Community Manager

Hi Muhammad,

We are sorry to hear you are having trouble using Adobe XD. We would request you to please try the solution mentioned in this post: https://community.adobe.com/t5/adobe-xd/error-44-when-sharing-documents/m-p/10635971/thread-id/16657 and if that doesn't help, please get in touch with our support team for real time assistance using this link: https://helpx.adobe.com/in/contact.html.

Let us know if you face any trouble. We'd be happy to help.

Thanks,

Harshika

W

widiantoz98129901

Participating Frequently

Hi again Preran,

It has been sometime now, do you already have a solution for the 44:23 error while sharing for Development? I just get the same 44:23 error again today 22 Nov. '19. I have XD 24.3.22.2 and CC Sync 4.3.16.14 on Mac.

Please help, thank you:)

HARSHIKA_VERMA

Community Manager

Hi Widiantoz,

Sorry for the trouble that you are having while sharing for development. The issue is still under investigation & the team is working on it. You may see the improvemnets in the future releases of XD.

However, we'd suggest updating XD to the latest version (24.4.22) and let us know if that helps.

Thanks,

Harshika

W

Widianto Zhu

Participant

hi harshika, nope. i still have got the same error and the share to development took painfully long. i will have to upload the design specs to Zeplin instead because of these errors. will there be an estimated date of this error fix? it's been awhile.

S

sureshgu

Participant

Hi Team,

I'm facing an issue with publishing the XD file to the cloud. The same files were not having any issue before update to the newer Ver.24.3.22.

and file also taking more than an hour to show 100% status and 100% status stays for long suddenly thought an error like 44:77.

Please fix this issue asap, I have urgent project deliverables.

Vishu_Aggarwal

Participating Frequently

Check the following links to troubleshoot-

https://community.adobe.com/t5/adobe-xd/error-44-when-sharing-documents/m-p/10635971/thread-id/16657

https://helpx.adobe.com/in/xd/kb/cannot-use-share-feature.html

Vishu AggarwalAdobe Certified Instructor, Professional and Expert

Vishu_Aggarwal

Participating Frequently

Also, check the storage, Error message 44:77 specifically references out of storage. it comes up when the user has exceeded the storage quota.

Vishu AggarwalAdobe Certified Instructor, Professional and Expert

S

sandyg86074326

Participant

I was able to solve my problem which was the same error. By process of elimination, I was able to figure out that it had to do with one jpg image in particular that a client had provided to me. I resaved it as a png and the file shared as it should. The file size was actually bigger after resaving as a png, so the size of the file was not the issue. I'm going to try on another file that had the same problem and see if it works. Hope this helps!

K

karolk69607408

Participant

It worked! I was running into the same issue. Tried using different computers, different networks, created a new file...

The culprit was, ironically, a jpeg of an artboard that I exported from XD to use in the onboarding.

Check your jpgs!

다

다현72037538

Participant

What is the solution to this error?

다현 강 님이 메시지를 편집했습니다.

The Tittle was edited by Moderator.

Atul_Saini

Community Manager

Hi 다현,

Sorry that you are unable to publish your prototype and receiving error 44:23:0. I would request you to try the steps mentioned on this: - Error trying to use Share Online feature and update this discussion with the results.

Thanks,

Atul_Saini

S

summazing12

Participating Frequently

I get this every time I try to publish a prototype, regardless of computer (mac and PC). It gets to 50% and it just stops. Theres only 16 artboards and the total size is 1.3 mb...but I've tried to publish a blank project and it does the same thing. I've never published anything before FYI.

Anything you can do to help would be great.

Atul_Saini

Community Manager

Hi Summazing12,

Sorry that you are unable to publish prototype and getting error 44:47:0. Could you please share the version of Adobe XD and the OS build that you are using?

Awaiting your response.

Thanks,

Atul_Saini

S

summazing12

Participating Frequently

This error happens on both a mac and PC, so I don't think that's the issue. The version number is 11.0.22.10

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