Error -"Sorry we can't open this document in Adobe XD" or Error 47 while opening the cloud document.

Hello.
A few weeks ago I decided to clean up all projects. Created folders, cleaned up intermediate files, grouped designs by files. Everything worked.
Updated several times.
Now the question of the presentation of the portfolio arose. And I cannot open documents. It just says "Sorry, we could not open this document", and that's it.
The job seems to be lost. What to do?

Thanks in advance.
Sincerely, Bogdanov I.A.

{Renamed By MOD}

Hello everyone. My team recently upgraded to Adobe XD 37.1.32. I know this is not the latest and greatest.  Since upgrading the team has sporadically been experiencing this same issue getting the message that a document can't be opened. Some team members can open and others can't.

Our files are quite large and shared amongst at least 50 team members, so constantly having to save down locally and then reshare to 50 people each time someone has an issue is not efficient for us. And also rolling back to previous versions means losing people's work.

One thing to note is that our other Adobe apps are still on cc20. Could this be causing an issue? We do share content with XD from other apps like PS & AI. Just a thought.

Thanks,

Received the error message text in the subject line "Sorry, we can't open this document"

This gives absolutely zero context as to what might be the issue... also considering the document was created on the same computer and account I'm trying to access it from... any help here would be greatly apprectiated. 

There's a service that fixes corrupted and outdated files, you can check it out here: https://xd2sketch.com/open-xd-file-old-corrupted

It's almost been 2 years(!!!) since this thread was started and the issue still has not been fixed for me. None of the suggestions in the thread work for me either, since I still need to collaborate and would rather not start a new document every time this bug occurs, which is every few days..

Every time I try to open a file that had a design I need to show a client or developer the file keeps crashing. How am I supposed to rely on a software that keeps crashing at any given time. The cloud service is of no help either

My computer shut down while working with XD.
I turned XD back on. The XD file is not opened. Error 47
I went into assets.adobe.com.
There is a file record. But there is no information about size, width, height.
I clicked on the history link.
It shows "Cannot load document history".

Hey guys, have you ever found the solution for "Sorry, we can't open this document". I've followed the suggestion from @Atul_Saini but it won't work.

It's already end of 2020 mates, this problem should be solved. Please hire someone from figma or sketch to fix this issue. It looks like a half cook product. 

Hi XDers,

I have found that restarting my computer is usually enough to fix this. 

I am trying to open my Adobe XD files, but it is not letting me. I get this error message (error 47). Can I get some help on how to fix this. It will be much appreciated. Thank you very much.