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the viewer flickers when moving objects

Community Beginner ,
Apr 23, 2024 Apr 23, 2024

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the viewer flickers when moving objects

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correct answers 2 Pinned Replies

Adobe Employee , Apr 25, 2024 Apr 25, 2024

New beta build with a fix for the issue should be out in a couple of hours from now.

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Adobe Employee , Apr 25, 2024 Apr 25, 2024

The flickering should be fixed in 24.5x21 that is now available. Sorry for the issues. 

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Adobe Employee ,
Apr 23, 2024 Apr 23, 2024

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Which version of AE (is it 24.5x17)? Can you list your hardware for me? 

 

We are aware of an issue in the current beta that sounds like what you're describing but I'd like to confirm with you on which build. Thanks.

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Explorer ,
Apr 24, 2024 Apr 24, 2024

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When I mouse over a layer in the timeline or the viewport, the viewport flashes briefly. Happens regardless of composition, layer type or effect.

 

Expected result: the viewport does not flash.

 

AE beta 24.5.0 build 17

Windows 10 22H2 19045.4291

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New Here ,
Apr 24, 2024 Apr 24, 2024

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The preview blinks when you scroll with the mouse along the timeline. when the mouse moves from one layer to another, and when in the preview the mouse leaves and enters the boundaries of the work area. maybe in other situations too.
After Effects version 24.5.0.17
Windows 11 Pro Version 23H2
i7-10700
RTX 3060
32 gd Ram

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New Here ,
Apr 24, 2024 Apr 24, 2024

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Is it possible to roll back to the previous version 24.5 and not to version 24.4?

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Explorer ,
Apr 24, 2024 Apr 24, 2024

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Steps to reproduce:
    1. Move playhead to change frame manually, or do anything that would cause the comp frame to refresh.
 
Result: Comp preview window turns black briefly before showing the updated frame. (see attached screen capture)
Expected: Previous frame remains visible until the updated frame is ready.

Workaround: Roll back to v24.4.0.41
 
System info
    Application: After Effects (Beta) v24.5.0.17
    OS: Windows v10.0.22631, RAM: 63.91 GB GB, CPUs (logical): 32

    GPU: NVIDIA GeForce RTX 3090, Studio Driver Version: 552.22 (latest)

 

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Adobe Employee ,
Apr 24, 2024 Apr 24, 2024

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Apologies for the issue. We are actively working on getting a fix for this out to Beta.

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Adobe Employee ,
Apr 24, 2024 Apr 24, 2024

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Apologies for the issue. We are actively working on a getting a fix out to the Beta asap. 

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Adobe Employee ,
Apr 24, 2024 Apr 24, 2024

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Apologies for the issue. We are actively working on a getting a fix out to the Beta asap. 

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New Here ,
Apr 24, 2024 Apr 24, 2024

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The preview window flickers when scrubbing the timeline, and even when just hovering and moving the mouse over the timeline.  This happens in all projects, including ones made before the error started occurring. The same projects are fine in the release version of AE.

Steps to reproduce: open any project, move the mouse and/or scrub the timeline.

AE Version 24.5.0 (Build 17)
Windows 11 Pro 22H2
13th Gen Intel(R) Core(TM) i9-13900K 3.00 GHz
128 GB RAM
NVidia GTX4090, Studio driver 552.22


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Adobe Employee ,
Apr 24, 2024 Apr 24, 2024

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Hi @Halsu,

Thank you for reporting this issue. A fix for this issue is in progress.

 

Thanks again,

- John, After Effects Engineering Team  

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New Here ,
Apr 24, 2024 Apr 24, 2024

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well before getting the new update the after effects beta was supper fine,

and now im facing  a problem in the beta whenever I PUT a project into the app, im getting a blanking screen or flashing screen with a blackish color. and im uploading a video showing off the problem is; theerefore, my PC is s brand new and i paid for it around $4000 and each peice is brand new own buy.  and i think the problem is after i had the new update of the beta. 

if there is any fixes can be done by you that will be pefect 

thank you. 

 

https://www.youtube.com/watch?v=6zH3gqYjtzE

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Community Expert ,
Apr 24, 2024 Apr 24, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop">

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New Here ,
Apr 24, 2024 Apr 24, 2024

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sameting 

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Explorer ,
Apr 25, 2024 Apr 25, 2024

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Same issue, any idea when this will be fixed? Starting a project and hoping to use the awesome new UI!

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Community Expert ,
Apr 25, 2024 Apr 25, 2024

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Grabbed the latest beta build and noticed the viewer is flickering constantly whenever it needs to update, like scrubbing the timeline or moving the viewer canvas. It happens in an empty project already with only one comp created.

 

24.5.17 / Win11 / RTX3090

 

[EDIT]

Post about this issue already present here.

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Engaged ,
Apr 25, 2024 Apr 25, 2024

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Same. Flickers since yesterday, right after AE Beta update.
EDIT: there's another thread where this bug has been reported.

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Adobe Employee ,
Apr 25, 2024 Apr 25, 2024

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Should have a new beta build out in a few hours from now that fixes the issue. Sorry for the trouble!

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Adobe Employee ,
Apr 25, 2024 Apr 25, 2024

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New beta build with a fix for the issue should be out in a couple of hours from now.

Status Investigating

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Engaged ,
Apr 25, 2024 Apr 25, 2024

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Thanks for fixing. No more flickering with the recent update.

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Adobe Employee ,
Apr 25, 2024 Apr 25, 2024

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LATEST

The flickering should be fixed in 24.5x21 that is now available. Sorry for the issues. 

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