After Effects Freezes after some time with error: "Direct2D Drawbot Error. HRESULT:-2005270523"

Thanks all for your patience, I've been out sick for most of the month.

@Thiago Guimarães The interface update has made its way to release in version 25.0.1. Do you also experience the Direct2D error in that version? And is it persisting in the latest 25.2 Beta version?

@PolkaFever After Effects now uses the same Direct2D component as Premiere, so it certainly could be related. I'm going to see if I can also reproduce the error as you've described. Has this been occurring in all versions of Premiere or only in recent updates?

@Manic Motion Thank you for the screenshot! I noticed that Explode Shape Layers doesn't appear to be loaded (the panel is blank). Does the error continue to occur if you remove ESL from your workspace?

@James28357849j9m4 Thanks for letting us know you are hitting this as well. Do you also encounter it in the release version of 25.0.1 or only in the Beta version?

Thanks again all,

- John, After Effects Engineering Team 

I have recently updated to After Effects v 25.0.1.  I now get an error when I try to change fonts. After Effecs warning: Direct2D Drawbot error.  

Processor AMD Ryzen 7 3700X 8-Core Processor 3.59 GHz
Installed RAM 32.0 GB
System type 64-bit operating system, x64-based processor
Edition Windows 10 Pro
Version 22H2
OS build 19045.5131

Nvidia GeForce RTX 2070 Super

GeForce Game Ready Driver Version 566.14

 Same issue 3 times now 

I'm encountering a problem where I'm getting an error message whenever I attempt to change the font for a line of text. This began after updating to the most recent version of After Effects v25.0.1

I'm not doing anything different than usual. This is happening with all text boxes whenever I try to change the font.

I've updated AE, Windows, Nvidia drivers, tried switching between Studio and Game drivers, and cleared the memory and disc cache. None of that worked. 

I need this resolved ASAP for work 

Hey man! try to use the Beta Version without plugins. For me works well, after try to use one by one, maybe you will find wich one cause the error. today i'm using the plugins that i'm use daily normaly.

Hey !

I had the same here. Here's a screencap of my workspace.

Maybe not relevant, but I also have similar problems, but I am currently using Premiere Pro Beta. I get the same error message:
"Direct2D Drawbot error. HRESULT: -2147023496".

Tried opening without plugins and extentions, but PPro beta always freezes when I Match Frame something in a sequence and scrub a clip in the source panel.
@JohnColombo17100380 : Are these cases related in some way? 

Sure! I'll try to provide as much information possible from my usage; perhaps it can help identify which plugin is causing the error or if there's a specific function that triggers it.

I use a few plugins in my workflow, including:

Third-party Panels: Animation Composer, LabelME, DecomposeText, FX Console.
Effects Plugins: BCC, Mocha, Sapphire, from Boris FX.

Looking at the plugins, two things catch my attention: LabelME has not worked since the last two or three versions, and I always receive a write error, leaving it as just a black panel.

Animation Composer might have something to do with it, as it works by adding an expression directly to the layer. Apparently, when I use a text expression, it seems to increase the chance of the error occurring, though I can't say for sure.

Today I will work on recording my screen so we can try to figure out what might be causing this.

LabelME is a plugin that organizes and facilitates the selection of layer labels.

Hi @Thiago Guimarães,

Thank you very much for reporting this issue. The error you are experiencing is something we are currently investigating as part of the UI improvements.

Are you using any third-party panels or plug-ins in your workspace or projects? We have been finding that some third-party UI elements are triggering this error in the Beta version. A full-screen recording or screenshot would be helpful as we try to narrow down where the error is coming from.

Thank you for any additional information you can provide,

- John, After Effects Engineering Team