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dsiddave
Participant
October 19, 2022

Save As Popup Window Closes When I Press Any Arrow Key in macOS Ventura

  • October 19, 2022
  • 45 replies
  • 9067 views

With the Save As popup window open, if I press any of the arrow keys, the popup window closes and nothing is saved.  I haven't tested every Adobe app but it happens for me in After Effects (2022 & 2023), Media Encoder, and Premiere Pro.  I also tested it in Photoshop 2023 and it does not appear to be an issue there.  I have reported it to Apple but it seeems like it might be more of an Adobe bug as no other apps I use seem to do this.  It was not an issue with Big Sur or Monterey.  Only appears to be an issue with Ventura betas.  I am currently running the Ventura RC and the recent Adobe 2023 app updates.

This topic has been closed for replies.

45 replies

Participant
November 30, 2022

Getting annoyed with the save dialogue box. If you so much as type "delete" or an arrow key while editing the file name, the box disappears.

Mylenium
Legend
November 30, 2022

This is a known issue and under investigation. File dialogs on Mac just disappear when using certain keys.

 

Mylenium 

Participating Frequently
November 29, 2022

Same issue. I thought I was going crazy...

coolguy2020
Inspiring
November 28, 2022

Using the creative cloud app, here is a more detailed guide: link 

Participating Frequently
November 28, 2022

@JohnColombo17100380 where can one access these beta builds?

coolguy2020
Inspiring
November 28, 2022

Have the same issue using while Ventura 13.0 and AE 23.0. However, in AE Beta 23.2 the issue is gone.

November 22, 2022

Hi, any updates on this, a timeframe possibly?

For needing to save out a ton of files each day, the workaround "just use your mouse" and other copy-paste hacks are temporarily functional but don't solve for all the lost time that adds up.

Known Participant
November 21, 2022

MacBook Air, M1, 2021. After Effects 2023 save, render, and export dialogue window closes when you press any of the arrow keys when trying to edit a file name or moving in between finder folders.

Mylenium
Legend
November 21, 2022

This is a known issue that's being worked on and since there's a whole thread already I'm locking this one.

 

Mylenium 

Participating Frequently
November 21, 2022

Hi, in Adobe Audition, too have this problem. THX

Participant
November 15, 2022

What I do is to copy/paste the file name, this will unhighlight the file name and take the cursor right to the end, then use the delete key to delete the name and re-name it the way I need to.

Participating Frequently
November 15, 2022

Experiencing the same issues with "save as", "output to" and render windows closing upon using the arrow keys in After Effects, Premiere Pro and Media Encoder. All on v 23.0, issues are resolved when downgrading to v 22.6. 

Using macOS 13.0.1 (22A400).