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Participant
December 15, 2020
Question

After Effect can't continue: Licensing error

  • December 15, 2020
  • 2 replies
  • 497 views

Hi guys, 

I am meeting this error when opening AE. From the message, it read that the language preference needs to change to Chinese. So I have changed:

1. Adobe CC preference language to Chinese simplified

2. Operating system language to Chinese simplified

3. Administrative langauge to Chinese simplified

And I restart and removed AE before reinstalling, and still seeing thie error when opening. 

    This topic has been closed for replies.

    2 replies

    MarekMularczyk
    Community Expert
    Community Expert
    December 15, 2020

    Is this only happening when you're launching After Effects?

    Have you tried reinstalling CC desktop app?

    Adobe Community ExpertAdobe Certified Professional
    Participant
    December 20, 2020

    Hi Marek, 

     

    Thank you for your replying, I have tried reinstalling the After Effects, however it is still showing the same error. Is there anything do to with the registry key? Is this problem caused due to license langauge? Or is it a langauge compatibility issue with AE itself? 

    BTW, we need AE in Chinese though. Thank you for your time and effort.

     

    Jack

    December 15, 2020

    Moving to the After Effects forum from Using the Community