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kamronislamov
New Participant
June 23, 2020
Answered

After Effects 2019 Error: < Unspecified Drawing Error >

  • June 23, 2020
  • 32 replies
  • 65690 views

Please help! I encountered this problem: When I launch Adobe After Effects 2018 on macOS 11 Big Sur Beta 1, I get an error ‹Unspecified Drawing Error› what should I do?

 

Note: Title edited by Moderator to include version number

    This topic has been closed for replies.
    Correct answer Rameez_Khan

    UPDATE:

     

    After Effects 2019 (v 16.x.x) isn't compatible with macOS Big Sur.

    Big Sur has some major code changes under the hood. After Effects interacts with certain components of macOS that have been modified or no longer exist in Big Sur resulting in incompatibility issues. Some users in this thread have reported that they are not running into this issue after updating their plugins. Based on that info, we recommend:

    • Updating to the latest version of After Effects 2020 (v 17.5.1) if you're running macOS Big Sur
    • Updating your plugins might also help in resolving the issue

     

    Thanks.

    Rameez

     

    32 replies

    V
    vito5CF0
    New Participant
    February 2, 2021

    Hi, the update Big Sur 11.2  fixes the Efter effects "Unspecified Drawing Error" problem, has anyone checked it? Thank you

      rachels31492878
      rachels31492878
      New Participant
      July 6, 2021

      Hi everyone, hopping on this thread for After Effects.

       

      For my specific issue with the "Unspecified Drawing Error," it was isolated to a 3rd party font issue. My error message kept occurring when I went to change fonts in the Character panel. Adobe team remoted in and found that it was being caused by a font file. If you are having this issue happen with the Font/Character panel in AE, this was solved by copy/pasting all windows font files to a new folder to save them, and then deleting all fonts in the system "Fonts" folder. I was advised to only install fonts that I needed for a project or to only use Adobe Fonts fonts (since I have a CC subscription).

       

      We did manage to isolate the font (a 3rd part font) that was causing the issue and I deleted it from my machine. The issue was resolved after that.

       

      Hope this helps with anyone still having an outstanding issue in 2021.

        D
        Dalia5C44
        New Participant
        April 30, 2022

        Really thank you!!

        W
        walter_9837
        New Participant
        January 28, 2021

        Is AE 2020 a part of Adobe CC?

        nopow
        nopow
        Participating Frequently
        January 27, 2021

        I spent time on the phone with Adobe this morning. The support guy didn't even know about this issue. Can we have any official word from Adobe about whether this will be fixed? This is very disruptive to my business. Many older projects crash when you open them in After Effects 2020 - I need to be able to use CC 2019! Apple has made it nearly impossible to downgrade to Catalina from Big Sur, so I am out of options.  

          D
          dustinpearce
          New Participant
          December 24, 2020

          While I have used Adobe products since college, having to deal with this issue has completely broken my trust with Adobe.

           

          1. To think this that this issue has been going on for 6 months without being fixed is crazy

           

          2. I called Adobe to resolve this and was hung up on multiple times (other times made to listen to someone's kitchen before being hung up on)

           

          3. Spent 3 hours on the phone with support over multiple phone called giving me contradictory advice

           

          4. The program was working fine for the 13 hours it took to create the project, then it just stopped working when I went to export it. Now I am at the last minute and have nothing to show. I look stupid because of Adobe's bad software.

           

          5. I am actively looking to replace all Adobe products. Adobe does not deserve the $600+ a year I pay them.

            mark.mcdonald.ctr
            mark.mcdonald.ctr
            New Participant
            December 20, 2020

            I  cannot get rid of that Unspecified Drawoing error  Mac v 11.1 AE v 17.5.1 anyone have any work arunds for Big Sur?

            E
            ELordy
            New Participant
            November 29, 2020

            hey guyi have mac version big sur, i did found work only Adobe Br cc 20019  here see?

            A
            Ahmed5EEB
            New Participant
            November 27, 2020

            After debugging AE; the runtime error showed macOS Big Sur have denied access to these three files:

            1.  /Adobe After Effects CC 2018/Adobe After Effects Render Engine

            2.  /Adobe After Effects CC 2018/Contents/Adobe QT32 Server

            3. /Adobe After Effects CC 2018/Contents/dynamiclinkmanager

             

            The above is causing AE to crash and showing "Unspecified Drawing Error", you guys need to provide a fix for this since backward compatiblity for the earlier versions is your entire responsiblity. Not many inclined to update or upgrade since they are comfortable with the interface.

             

              mitradk
              mitradk
              New Participant
              November 25, 2020

              Some users, like myself,  dont want to upgrade after effect to 2020, in this case we need to downgrade the OS itself from Big Sur to the previous version. It will wipe everything from your mac. Make sure to back up before downgrading.

                Rameez_Khan
                Rameez_KhanCorrect answer
                Brainiac
                November 25, 2020

                UPDATE:

                 

                After Effects 2019 (v 16.x.x) isn't compatible with macOS Big Sur.

                Big Sur has some major code changes under the hood. After Effects interacts with certain components of macOS that have been modified or no longer exist in Big Sur resulting in incompatibility issues. Some users in this thread have reported that they are not running into this issue after updating their plugins. Based on that info, we recommend:

                • Updating to the latest version of After Effects 2020 (v 17.5.1) if you're running macOS Big Sur
                • Updating your plugins might also help in resolving the issue

                 

                Thanks.

                Rameez

                 

                  N
                  nii_mantse
                  New Participant
                  February 12, 2021

                  how do I update plugins please?

                  And which plugins should i update?

                    ed456
                    ed456
                    Participating Frequently
                    November 24, 2020

                    I'm getting the same error. I'm running After Effects 16.1.3 on Big Sur 11.0.1 on a MacBook Pro (16-inch, 2019)

                    ed456
                    ed456
                    Participating Frequently
                    November 24, 2020

                    The error was resolved for me by simply making sure all my plugins were updated. Specifically, the plugins that needed updating are the Mister Horse Product Manager and Animation Composer.

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