Skip to main content
F
Farr2easy
Participant
June 27, 2022
Answered

After Effects 22.5 won't preview more than 5 frames

  • June 27, 2022
  • 29 replies
  • 55214 views

My AE for some reason after the latest 22.5 update has become extremely slow, and now won't buffer more than 5 frames? The auto cache also doesn't seem to work, unless I press the spacebar it won't start caching frames 

 

Until yesterday everything was working completely fine, I've been cracking my head for a solution but cant find anything online. This is my last resort.

 

System Specs

MacBook M1 Pro

16GB Ram

512GB SSD

 

[NOTE by Moderator: The title of the thread has been edited to include the AE version number]

    This topic has been closed for replies.
    Correct answer Rameez_Khan

    Hi all, 

     

    After Effects 23.0, released on October 17, 2022, contains a fix for this issue. 

     

    Thanks,

    Rameez

    29 replies

    Show previous replies
    J
    Jaime5C05
    Participant
    July 5, 2022

    I am having the same issue, only render 5 frames in old projects 

    J
    Jaime5C05
    Participant
    July 5, 2022

    MacBook Pro 16 M1 max 
    Memory 64GB

    only preview 5 frames, and render is very slow! 

      V
      vincentw99135739
      Participant
      July 2, 2022

      Every time I play the preview, it will cache a few frames (about 5-6 on average) and then loop infinitely. This is not exclusive to one project too as it's consistent throughout all projects.

        Mylenium
        Mylenium
        Legend
        July 2, 2022

        We honestly can't know. You have not provided any system info, details about your preview settings, the project contents and whatnot. You need to be much more specific. If it occurs on multiple projects, there's a good chance your hardware acceleration isn't working correctly or you simply run out of RAM, so at least check that first. Anything beyond that will require more precise info.

         

        Mylenium

        M
        Menna24984278yqew
        Participant
        June 30, 2022

        after effect 22 only cashing 4 frame

        i tried full, half, quarter , solo layer , new project , other project 

        nothing fix it 

        but in after effect 2021 working fine

        please help me 

        mac 12.4

        B
        Community Expert
        Byron CortezCommunity Expert
        Community Expert
        June 30, 2022

        Start by updating to version 22.5 of After Effects which is already released.

        Byron.
        M
        Menna24984278yqew
        Participant
        June 30, 2022

        I use this version already  

        F
        Farr2easyAuthor
        Participant
        June 28, 2022

        Sorted it out, I think there's a bug with v22.5 or something went wrong when it updated, but I rolled back to v22.4 and everything started working out fine.

         

        For some reason on v22.5 After effects was using only 39% of Ram and not more than that which was the root of the problem, after reverting back to v22.4 now it uses up to 70% depending on the usage 

          L
          louis noén66546465
          Participating Frequently
          June 28, 2022

          Thanks, I tried to install v22.4, but something went wrong. perhaps it was due to my pref files.

          I'll try again !

           

            L
            louis noén66546465
            Participating Frequently
            June 28, 2022

            HI, 

            Until this morning i have preview issues with after 22.5 on mac os 12.4 macbook pro m1.

            It cant preview more than perhaps 5 images. I need to restart After and kill all the other adobe app in order to be able to preview again...

            I'm realy realy sad !

              L
              louis noén66546465
              Participating Frequently
              June 28, 2022

              and thank you every one for reading and perhaps helping 🙂

              noé

              J
              Community Manager
              jason_bartellCommunity Manager
              Community Manager
              June 28, 2022

              Hi @Farr2easy,

               

              Thank you for taking the time to report this caching and RAM preview issue. How much memory is available to After Effects in the preferences? Preferences > Memory & Performance. I ask as your symptoms sound like AE thinks it only has enough memory to cache a few frames.

               

              Thanks,

              Jason

                L
                louis noén66546465
                Participating Frequently
                June 28, 2022

                HI, thanks for your post, i feel less lonely.

                I have the same issue since 22.5.

                I'm on a macbook pro m1 16go 1To.

                AE have 11go of memory, I cleaned the database and delete the disk cache, and there was no improvment.

                I tried other projects and AE work well for a couple of minutes then the preview start not working.

                It seems that AE and ME also didn't connect together 😞

                 

                Thanks for taking your time reading ans helping

                noé

                F
                Farr2easyAuthor
                Participant
                June 28, 2022

                I think it's 22.5, revert back to 22..4 using creative cloud and things should start working again, well it did in my situation, hopefully, it will with yours!

                  nishu_kush
                  Community Manager
                  nishu_kushCommunity Manager
                  Community Manager
                  June 27, 2022

                  Hi Farr2easy,

                   

                  Sorry for your issue.

                  Does it happen in all the projects? Would you mind testing on a new project? What happens if you try disabling Multi-Frame Rendering (After Effects Preferences > Memory & Performance) and Speculative Preview (Composition > Preview > Cache Frames When Idle). Does it help?

                  Let us know, we're here to help.

                   

                  Thanks,

                  Nishu

                  S
                  Summer5EB7
                  Participant
                  June 27, 2022

                  So, previewing has worked perfectly up until earlier today. I opened after effects, and suddenly the preview for any project doesn't work properly. The bar fills up a couple of frames, then goes back to the beginning and loops only that small cached part. When I move the time indicator after the part where it starts to loop, it renders frames from that point (changes the cached frames from before into the blue bar but doesn't render them all together) but then stops and renders again from where I moved the time indicator to. It's an infinite loop. In the attached image, the preview loops only the green bar.

                   

                  I have cleared my cache, changed the ram available for other apps and reset my preferences and nothing has changed.

                   

                  I have no clue what to do, any advice would be appreciated. Thanks!

                   

                  My computer is an MSI Stealth 15M A11UEK and its specs are:

                  GeForce RTX 3060

                  Intel Core i7 11th gen

                  16GB Ram

                  512GB SSD

                   

                    Joost van der Hoeven
                    Community Expert
                    Joost van der HoevenCommunity Expert
                    Community Expert
                    June 28, 2022

                    So you have a second screen attached to your system? At what resolution? Also what is the setting of your comp. And just for the record, what exact version of Ae are you using?

                     

                    JacoD
                    JacoD
                    Participant
                    July 13, 2022

                    In my experience this is the direction where sorrow resides. The problem did not exist with me (AE 22.5, MacBook Pro 2021, v 12.4, mem 64 GB, 2 monitors via Think Pad ), until I activated System Prefs > Mission Control > Displays have separate Spaces'. All Preview control died pretty soon - I know now. I also only saw these shaking 5 frames. Thanks to  this indication from Joost I turned the Separate Spaces thing off.  Preview works properly again!

                    OussK
                    Community Expert
                    OussKCommunity Expert
                    Community Expert
                    June 27, 2022

                    try to delete the disk cache and clean the database from preferences 

                    Terms & ConditionsAccessibility statement
                    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices