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Farr2easy
Participant
June 27, 2022
Answered

After Effects 22.5 won't preview more than 5 frames

  • June 27, 2022
  • 29 replies
  • 55207 views

My AE for some reason after the latest 22.5 update has become extremely slow, and now won't buffer more than 5 frames? The auto cache also doesn't seem to work, unless I press the spacebar it won't start caching frames 

 

Until yesterday everything was working completely fine, I've been cracking my head for a solution but cant find anything online. This is my last resort.

 

System Specs

MacBook M1 Pro

16GB Ram

512GB SSD

 

[NOTE by Moderator: The title of the thread has been edited to include the AE version number]

    This topic has been closed for replies.
    Correct answer Rameez_Khan

    Hi all, 

     

    After Effects 23.0, released on October 17, 2022, contains a fix for this issue. 

     

    Thanks,

    Rameez

    29 replies

    Show previous replies
    K
    Kristi5F93
    Participant
    August 18, 2022

    I can also confirm that rolling back to v22.4 remedied the issue. 

    D
    deewhylahn
    Participant
    August 18, 2022

    I had thhe exact same problem. Downgraded to v22.4 in the Creative Cloud desktop app super easy. Problem solved.

    O
    Ofer2326362547ga
    Participating Frequently
    August 18, 2022

    same problem here

    AE 22.5 will not preview more than 1 second

    ugh

      Kevin McMahon
      Kevin McMahon
      Known Participant
      August 11, 2022

      Yep - same. Revert to 22.4 fixed the issue. Bummer this got through . . . lost a lot of time trying to troubleshoot it. 

        B
        BBOXLLC
        Participant
        July 22, 2022

        MBP M1 Max, 64GB RAM (48GB set aside to CC programs)
        Had same problem here. After launching AE, it would render previews without incident a one or two times, then would start limiting itself to only 5 frames. Quit and restart of AE would often provide a render or two before the 5 frame limit would return. Did not seem to matter how complex or large the preview was. Always 5 frames.

        Rolled back to AE 22.4. Problem is gone.

          B
          BBOXLLC
          Participant
          August 8, 2022

          Creative Cloud app happened to automatically update me to AE 22.5 again and the problem returned immediately. A fix would be nice.

            M
            martynk27914441
            Participating Frequently
            July 13, 2022

            This might be happening because AE is caching outside of the in and out points as per the work area on the timeline. Could be a bug in v22.5.0. See if the green cache line is filling out the whole comp timeline when it shouldnt be.

             

            If this is the case then shortening the comp duration would stop it.

            M
            martynk27914441
            Participating Frequently
            July 13, 2022

            Cache frames when idle is doing this for the whole comp by default too! You can set it to work area only.

            O
            obio773188
            Participating Frequently
            July 12, 2022

            This fixed the issue for me (for now...)

            1. Toggle OFF: Preferences > Memory & Performance > Reduce cache size when system is low on memory (this will shorten cached preview)
            2. Edit > Purge > All Memory & Disk Cache...

             

            I actually turned back ON the Multi-Frame Rendering and Composition > Preview > Cache Frames When Idle, BUT the latter litters the console with this error:

            <2293218> <U> <5> MAKE ROOM FOR BLOCK DONE. Under threshold with inUse=16190447785, prepurgelimit=33046885171
<2293218> <U> <5> MEM Amount Requested above tracked usage thresh (including recycled). used: 17275673233    request: 16534920     thresh: 33046885171, amoutToPurge=9103605

             

            Although seems to be caching frames when idle anyways, and from previewing 2-3 frames only it now previews the whole range successfully..!

              O
              obio773188
              Participating Frequently
              July 12, 2022

              Just to clarify that the "error" message above might not be an error, I just interpreted it that way..

              A
              Armando25094096gj36
              Participant
              July 12, 2022

              I was having the same issue and also downgrade to the 22.4 version was the solution.

                D
                djhusky808
                Participant
                July 10, 2022

                This has been happening to me for a few versions now...I'm on a mac studio M1 max with 32GB ram and 32 core GPU AE 22.5 Monterey 12.4.  It also just stops working all together after a couple hours or so...have to do complete restart/force quit.  Auto save didn't work a few times and I lost a lot of work.  Kind of regretting the M1 move...temted to try Motion.

                D
                djhusky808
                Participant
                July 10, 2022

                While I'm at it...I suffered a massive glitch while exporting a hundred different versions of a spot to TV stations where 40% were bad exports (this is another known issue come to find out).  I had a terrible day of damage control..NOT cool at all, when you rely on a process you've done a thousand times for many years with no glitches.  From that day forward...ALL mastering is done with an older intel machine...I can't watch 140 spots with an eagle eye ever again!    Sorry for rant, but I've been around since lo res Avids and this kind of stuff can lose people jobs.

                  E
                  Eric_C3
                  Participating Frequently
                  July 7, 2022

                  After many preview issues (deleting Cache, change location, purge, etc. ), now the preview loops on 2 frames.

                   

                  Timeline is caching (green bar) when I scrub the timeline, but green bar disappears when previewing and the playback loops on 2 frames... 

                  "Cache before playback" function (ticked) seems uneffective now.
                  It was OK before (full green bar on work area). Another symptom is that the rendering is now sluggish.

                   

                  I have very simple compositions, but many (around 100)

                  Any idea to fix this ?
                  Thanks


                  AE 2022, Windows 10, 16 Go Ram

                  Ishan Y
                  Community Manager
                  Ishan YCommunity Manager
                  Community Manager
                  July 7, 2022

                  Hey Eric,

                   

                  Sorry about the issue. We are aware of a similar problem and are working on it. Do you see this issue while working with specific source file types? Can you let us know which version of After Effects you see this issue in? You can check that by going to Help > About After Effects. Are you using any third-party plugins? Also, let us know your GPU and CPU specifications. We're here to help.

                   

                  Regards,

                  Ishan

                  E
                  Eric_C3
                  Participating Frequently
                  July 8, 2022

                  No change in my files type : HD and 4K (Sony) .
                  I'm using AE 22.5.0
                  No extra plug-ins


                  DELL Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz 3.79 GHz
                  RAM 16,0 Go
                  64 bits, processeur x64

                  Windows 10 Professionnel

                  N VIDIA Quadro 1 Go

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