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After Effects error

New Here ,
Jul 29, 2022 Jul 29, 2022

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스크린샷 2022-07-29 오후 7.15.22.png

 

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Community Expert ,
Jul 29, 2022 Jul 29, 2022

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Let me move this to the After Effects forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

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Advocate ,
Jul 29, 2022 Jul 29, 2022

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Adobe Employee ,
Jul 29, 2022 Jul 29, 2022

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Hi 서영25438182hi30,

 

You haven't provided any details on what's happening or what are your system specifications. The best I can guess is that After Effects doesn't go past the "Initializing Required Components" on the splash screen and crashes. If that's correct, try removing your third-party plug-ins. Go to the following location and remove all the files and folders (except dummy.txt).

Windows: C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore
macOS: HD/Library/Application Support/Adobe/Common/Plugins/7.0/MediaCore

Let us know the outcome.

 

Thanks,

Nishu

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