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Participant
September 22, 2021
Question

after effects not working

  • September 22, 2021
  • 2 replies
  • 337 views

after effects and premiere pro show this type of interface when opening what is the reason of this i updated nividia drivers and windows updated i have ryzen 7 4800h so why it is not working 

 

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2 replies

Rameez_Khan
Legend
September 22, 2021

Hi danish5FE4,

 

Updating your Nvidia driver/Windows might have caused this. Try downgrading your Nvidia driver first. Make sure you remove the current driver properly, restart the system, and then install the previous version. Nvidia drivers can be found here.

 

Give that a shot and report back.

 

Best,

Rameez

ShiveringCactus
Community Expert
Community Expert
September 22, 2021

I've seen this before, but cannot remember what the fix is, but I google imaged searched for similar and found this post being suggested:

https://community.adobe.com/t5/after-effects-discussions/blank-white-comp-window/m-p/9166286#M31023

 

It is not exactly the same problem, but might help.

 

This other thread has some suggestions which might help too:

https://community.adobe.com/t5/after-effects-discussions/after-effects-white-box-crash/m-p/9747649