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oz0D4C
Participant
June 7, 2022
Question

after effects warning: unknown exeption

  • June 7, 2022
  • 2 replies
  • 1020 views

hi i keep getting this error massage after i start to play my project
my hardwer:
imac 27  4.2 GHz Quad-Core Intel Core i7

8 GB 2400 MHz DDR4

Radeon Pro 580 8 GB

after effect version:
22.4.0 (build 56)
i tride everything that was post in this forum

    This topic has been closed for replies.

    2 replies

    bocharova_ira
    bocharova_ira
    Participant
    July 24, 2022

    I have the same problem...

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    June 7, 2022

    Hi oz0D4C,

     

    Sorry to hear that.

    Does it happen with all the projects? Did you try the solution mentioned in the following community thread: https://community.adobe.com/t5/after-effects-discussions/after-effects-warning-unknown-exception-macbook-pro-15-quot-2019/td-p/10694408

    Let us know, we're here to help.

     

    Thanks,

    Nishu

    C
    CaroAlmeida
    Participating Frequently
    June 8, 2022

    I am having the same problems. I am not working with fonts though (yet), but with an illustrator file. 

    I downgraded my after effects version and the error messages keep coming. What else can I do?

    I also have a deadline and these errors are really annoying. It has not being funny to trust Adobe Products...

     

    Any help would be really appreciated.

      S
      SvenBraat
      Participant
      June 21, 2022

      I have the same issus. I did not used any fonts yet.

      Please help.

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