Can't open Cinema 4d lite because of "Maxon License Manager" in AE v 17

[davidx1]

Just started working with AfterEffects & interested in working in C4D Lite. When I open a Cinema 4D file, or use FILE > NEW > MAXON CINEMA 4D FILE, the Cinema 4d Launcher window appears. After a moment, a popup from Maxon requires me to register an account on their website. I made sure that I registered on their website with the same login as my Adobe CC account. However, no c4d files can be opened, it asks me to activate a Cinema 4D trial instead of reflecting some kind of Lite license. 

I'm not finding much information online about this license manager at all. In all the tutorials that I see, there is absolutely no mention of this License registration or MAXON account requirement - they all seem to just open straight into the 3d editor. 

Is Cinema 4D Lite no longer included with After Effects in v17? 

EDIT: I restarted the app again, and now when I open a Cinema 4D Lite app, this very confusing screen blocks me from doing anything:

[jazamm]

EXCEPT THAT WE USE IT ON WORK COMPUTERS WHICH ONLY ALLOW INSTALLS BY IT ADMINS AND REQUIRES A HUGE APPROVAL PROCESS. It used to just work!

[rolandwiesinger]

This is exactly what solved it for me. Download the offline full installer, install it, go back into AE and create a new C4D file and you can activate the Lite License.

A bit of a hassle though that it is that complicated.

[nicoles45100760]

Can you please send the URL to download the "offline full installer" please?

[jeddo7149510]

https://www.maxon.net/en-us/try/ i believe.

[jazamm]

Like heck it's "A bug w/ Adobe." It has nothing to do w/ Adobe whatsoever. It is MAXON's new, clumsier licensing protocols. The license used to be handled natively opening from After Effects, but now, you have to jump through Maxon's garbage hoops by creating an account, activating "Lite," etc. Garbage.

[nicoles45100760]

I can't get to where you are saying to go. I assume I am in the wrong section but I looked elsewhere and still cannot find Maxon

[utgoy55158]

I Have The Same Problem On Windows 10, please Help ASAP!!!

[Brandon Loshe]

"On Windows the process is the same, but the filepath is different. You'd go to C:\Users\YourUsername\Appdata\Roaming instead (replace "YourUsername" with your username for the account in which you use Cinema 4D on Windows). You may have to click in the upper portion of the Explorer window and type this path in as some folders may be hidden; there should also be some guides online detailing how to unhide these folders."

If you followed the instructions verbatim and it still doesn't work, then I would suggest contacting Maxon support. Explain to them that you followed these exact steps, and what you see on your end after following these steps. 

[Brandon Loshe]

Hey davidx1,

Can you confirm whether or not this worked for you so that other people will know?

[NealyArmatureWorks]

I'm having the same problem but there isn't a MAXON folder/file in the library/preferences folder

[pure2z]

Please check
/Users/[user name]/Library/Preferences

It ’s different from 

/Library/Preferences

[NealyArmatureWorks]

The Maxon folder is showing up but the Cinema 4D folder, "machines_rb_20.prf" and the "teamrender_rb_20.prf" arent there. Also when I go to Maxon's site and create an account, how do I register for cinema 4d Lite. I can only find that it comes with after effects

[NealyArmatureWorks]

my prompt is slightly different:

Setup RLM and it says
Server:
Port: 6112
Offline License
RLM Hardware ID ****not sure if I should list this on the forum

[Brandon Loshe]

Oh, and you can close the RLM setup. You don't need to do that for Lite. You might have to hit the Home button to get back to the correct screen.

[Brandon Loshe]

Hi Mark,

I actually did not see the "machines_rb_20.prf" nor the "teamrender_rb_20.prf" either. No big deal. You can just delete that Maxon folder. You are signed into Maxon, correct? do you see a button that says "Activate" next to Lite?

[babumonp63332540]

Thank you

[StefanoCrose]

after like 2h trying all the above workarounds, this tip finally it makes it works.
THANK YOU Brandon!

[davidx1]

Yes, it worked for me!

[sitit83749968]

I downloaded after effects plug-in from the Maxon website. it worked for me

[AlanMattano]

Be aware that Maxon on the past some bad branding practice. Like WebSite Marker 4 that after purchase it later ask additional hiding cost at the end of the workflow process. And other examples of push marketing.

[nferreira00]

You need to open the cinema 4D Lite, only the "Lite version" is available to activate.

Regards,

[pmse]

I have an intallation problem the other way around: I'm running AE CC latest version and naturally you get C4D Lite with that and in my case all works fine. So far so good.

But:

now I want to UPGRADE to C4D R22. I just want the trial for now so I downloaded it from their website https://www.maxon.net/en-us/try/ and installed it. But now I'm opening R22 and it still just opens the LITE version with no option to switch to the full R22 version. 

Does anyone have a solution for that problem? Thanks!

[pmse]

Just got this from Maxon and it solved the problem:

Starting Cinema 4D directly instead from within AfterEffects should in general not open Cinema 4D Lite, but let you choose a license or the trial.

Unfortunately reinstalling the entire program does not change the license.
You can try to reset the program. Open Cinema 4Ds preferences first and from the preferences open the userfolder ("Open Preferences Folder..." at the bottom of the window).

Now the finder should open the userfolder called "Cinema 4D R22....".
Please close Cinema 4D and delete this folder.
If you restart the program it should be reset to defaults and you can choose a license again.

[realistic_Delight0D4D]

Is there a windows version of this solution?

[Brandon Loshe]

Yes, it's several responses back, but I'll copy/paste it here again:

Personally, I'm not a Windows user and don't know much about Windows. But since I had a Maxon ticket already open on a similar issue, I went ahead and followed up with your question. Here is the answer from Maxon Tech Support:

On Windows the process is the same, but the filepath is different. You'd go to C:\Users\YourUsername\Appdata\Roaming instead (replace "YourUsername" with your username for the account in which you use Cinema 4D on Windows). You may have to click in the upper portion of the Explorer window and type this path in as some folders may be hidden; there should also be some guides online detailing how to unhide these folders.