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J
Joseph27719872ho8k
Participant
December 27, 2022
질문

Can't preview After Effects comp exported from Media Encoder

  • December 27, 2022
  • 3 답변들
  • 518 조회

I export my video form After Effects in MP4 format using media encoder everything goes fine but when i try watch my video it doesn't work how i can solve this problem 

 

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3 답변

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
December 28, 2022

Hi  Joseph,

 

Sorry for your issue.

Do you see any errors? There is an ongoing issue with the MP4 exports using Media Encoder or After Effects. Please check out the following article for more details: https://community.adobe.com/t5/premiere-pro-discussions/export-issue-for-h-264-and-hevc-with-premiere-pro-23-1/m-p/13418678

Let us know if it helps.

 

Thanks,

Nishu

J
Joseph27719872ho8k작성자
Participant
December 28, 2022

Hi

thanks for your help

no durnig the exporting using AE or Media encoder there no errors but when i try to play my video that i exported it's doesn't work and i tried different media players the messge i get is that my MP4 is damaged .

so i tried to export a project that i already exported and it's the same it doesn't play

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
December 29, 2022

Thanks for sharing the details. Can you try exporting to a different format and let us know if that works? What's the file size of the exported file? If possible, share a download link to the file here so we can test at our end. Feel free to DM me the download if you don't want to share it publicly.

Looking forward to your response.

 

Thanks,

Nishu

R
Community Expert
RobShultzCommunity Expert
Community Expert
December 27, 2022

Import the video into Ae and see if it plays in AE. You may need to install a player or codecs for the video to play outside of AE.

J
Joseph27719872ho8k작성자
Participant
December 28, 2022

I can't import my video to AE

 

Mylenium
Mylenium
Legend
December 27, 2022

Without system info, render settings and details like hardware acceleration settings we can't really tell you much. This appears to be a bug on some systems, while others work just fine. Of course the usual steps apply. Check the settings mentioned, update your graphics driver, play with other options for caches, multiframe rendering and memory usage.

 

Mylenium 

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