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dhl1
dhl1
Known Participant
November 12, 2019
Question

CUDA option gone in AE 2019 after installing AE 2020

  • November 12, 2019
  • 4 replies
  • 5209 views

I installed AE 2020 and removed AE 2019 witout realizing CUDA support in CC 2020 was gone. I reinstalled AE 2019 but now the CUDA option is gone from AE 2019 too. CUDA is still available in Pr 2019 and AME 2019, it's only gone in AE 2019. How do I get CUDA back? Do I need to uninsall AE 2020? Thanks!

This topic has been closed for replies.

4 replies

M
matthewzzz
Participant
November 27, 2019

same bad issue for me (Mac High Sierra) #;-//.  CC2020 kill the cuda driver !!!! so I install the last cuda web driver (build 17G9016) but it doesn't change anything... thanx again @adobe for your buggy updates ! very helpful when you're in production... no help from the team?

    GeekPower
    GeekPower
    Participant
    April 22, 2020

    I am experiencing the exact same problem and really need the render speed in AE right now. Does Adobe have anything else to add to this? I'm using both a Hackintosh and an actual Apple Mac with exactly the same behavior for both. No CUDA driver available in AE 2020. However, I can use CUDA in AE 2019. Where did support for CUDA go?

     

    Thank you,
    Daniel

    X
    xaeret
    Participant
    February 28, 2021

    How has this not been addressed? especially when we pay over a thousand for this software every year..

    I am on mac pro 5,1 with a gtx 980ti

    ever since i installed AE 2020 i am missing the cuda option from 2019, ive uninstalled 2020, uninstalled 2019, reinstalled 2019, even restored a backup of 2019 via time machine from april 2019.. 

     

    can someone please give a solution to restoring the option for cuda in 2019? it was there once so it can definitely come back

    where is the file i should be restoring? application support? preferences? somewhere buried in the library?

     

    begging adobe to show face

    P
    PVP_Action
    Inspiring
    November 16, 2019

    I am recently having the same issue. Have you found a work around or solution?

      dhl1
      dhl1Author
      Known Participant
      November 16, 2019

      @CaliPVP - no, no solution or workaround yet.

       

      @shivangi_gupta - any word on a fix? This is very frustrating. 

       

      Thanks

        P
        PVP_Action
        Inspiring
        November 17, 2019

        I reinstalled the last version, and I can see the CUDA option available to me in Ae, Pr & Midea Encoder.  Just not the latest version of all three. 

         

        Is it possible that CUDA is no longer supported with Adobe on a Mac?

          Shivangi_Gupta
          Community Manager
          Shivangi_GuptaCommunity Manager
          Community Manager
          November 13, 2019

          Hi David,

           

          Thanks for reaching out. I am getting the CUDA on macOS related issues checked at my end.

           

          • Could you provide the make and model of your system?
          • Do you have AE 2020 and AE 2019 installed simultaneously?
          • Could you share a screenshot of what you see when you follow this path File > Project Settings > Video Rendering and Effects?

           

          Looking forward to the response.

           

          Thanks,

          Shivangi

          dhl1
          dhl1Author
          Known Participant
          November 13, 2019

          Hi Shivangi,

           

          Thanks for the reply. Re: your questions:

           

          • Could you provide the make and model of your system?

           

          I use a custom stable vanilla Hackintosh built specifically for high end VR work. Here is the build description:

          Intel Core i9 7940X processor

          NIVIDIA 1080Ti GPU

          128 GB RAM

          macOS High Sierra 10.13.6 (17G4015)

          NVIDIA GPU Web Driver Version: 387.10.10.10.40.113

          CUDA Driver Version: 418.163

           

          It's a stable vanilla build and runs all applications flawlessly.

           

          • Do you have AE 2020 and AE 2019 installed simultaneously?

           

          Yes.  CUDA dissappeared from After Effects 2019 after reinstalling after installing After Effects 2020

           

          • Could you share a screenshot of what you see when you follow this path File > Project Settings > Video Rendering and Effects?

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

          After Effects 2019 - No CUDA option 

           

           

           

           

          Adobe Media Encoder 2019 - CUDA option available as expected

           

          As you can see, CUDA is available in Adobe Media Encoder 2019. It's also available in Premiere Pro 2019. It's only gone from After Effects.

           

          Don't know if this matters but After Effects is the only 2019 version I had to reinstall after installing the 2020 version. With AME and Pr I didn't allow the 2020 intaller to delete the older versions.

           

          Let me know if you need any more info. Thanks for your help!

           

          best,

          --David

           

           

           

          Shivangi_Gupta
          Community Manager
          Shivangi_GuptaCommunity Manager
          Community Manager
          November 21, 2019

          Sorry for the delay in response, David! I'm checking for the support boundaries with Hackintosh. I'll update you shortly.

            T
            ToolfarmJapan
            Participant
            November 13, 2019

            Have you checked the list of raytracer_supported_cards.txt which is located at C:\Program Files\Adobe\Adobe After Effects 2020\Support Files? Is your video card in the list?

            dhl1
            dhl1Author
            Known Participant
            November 13, 2019

            I'm using a NVIDIA 1080Ti card with macOS High Sierra and current NVIDIA web drivers. CUDA works fine in CC 2019 and is still a render option in Premiere Pro 2019 and AME 2019. It's only gone from AE 2019 and was fine before I installed AE 2020. I'd like to get it back.

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