I’m in the process of migrating from Mac to PC for video editing. I’ve just built a new PC which seems to be running fine EXCEPT that the program I use most (After Effects) crashes constantly. (So -- it's not really fine at all!) Sometimes the program will open and work for a few seconds, sometimes it crashes right at startup. I always get a blue screen of death (BSoD) with a DPC Watchdog Violation error.I have spent the past week reading posts about how to fix the error, and have done everything in the following list, but the problem persists:Updated all my drivers Done all Windows 10 updatesFlashed my BIOS to latest releaseUninstalled and reinstalled After EffectsInstalled After Effects 2017 (vs 2018) – same crashesBooted my computer in safe mode (actually got worse and ALL Adobe CC programs crashed on startup)Confirmed (to the best of my ability) that all hardware is installed and running properly with the latest driversNeedless to say, I’m frustrated that I’ve spent at least 20 hours trying to find the root of this problem and its still eluding me. So…I thought I’d turn to the community for some help. Here is my system build: CPU - Intel - Core i9-7900X 3.3GHz 10-Core Processor Motherboard - MSI - X299 SLI PLUS ATX LGA2066 Motherboard Memory - Kingston - HyperX Predator 32GB (2 x 16GB) DDR4-3000 MemoryStorage - Samsung 970 Pro 1.0 TBM.2-2280 Solid State Drive Storage - Seagate - BarraCuda Pro 10TB 3.5" 7200RPM Internal Hard Drive Video Card - MSI - GeForce GTX 1080 8GB GAMING X 8G Video CardOS – Windows 10Any help would be appreciated.Thanks,Tim

Participating Frequently

Question

DPC Watchdog Violation and After Effects

Forum|Forum|7 years ago
August 8, 2018
4 replies
6926 views

I’m in the process of migrating from Mac to PC for video editing. I’ve just built a new PC which seems to be running fine EXCEPT that the program I use most (After Effects) crashes constantly. (So -- it's not really fine at all!) Sometimes the program will open and work for a few seconds, sometimes it crashes right at startup. I always get a blue screen of death (BSoD) with a DPC Watchdog Violation error.

I have spent the past week reading posts about how to fix the error, and have done everything in the following list, but the problem persists:

Updated all my drivers
Done all Windows 10 updates
Flashed my BIOS to latest release
Uninstalled and reinstalled After Effects
Installed After Effects 2017 (vs 2018) – same crashes
Booted my computer in safe mode (actually got worse and ALL Adobe CC programs crashed on startup)
Confirmed (to the best of my ability) that all hardware is installed and running properly with the latest drivers

Needless to say, I’m frustrated that I’ve spent at least 20 hours trying to find the root of this problem and its still eluding me. So…I thought I’d turn to the community for some help.

Here is my system build:

CPU - Intel - Core i9-7900X 3.3GHz 10-Core Processor
Motherboard - MSI - X299 SLI PLUS ATX LGA2066 Motherboard
Memory - Kingston - HyperX Predator 32GB (2 x 16GB) DDR4-3000 Memory

Storage - Samsung 970 Pro 1.0 TBM.2-2280 Solid State Drive
Storage - Seagate - BarraCuda Pro 10TB 3.5" 7200RPM Internal Hard Drive
Video Card - MSI - GeForce GTX 1080 8GB GAMING X 8G Video Card

OS – Windows 10

Any help would be appreciated.

Thanks,

Tim

This topic has been closed for replies.

N

NiWidow

Participant

I have encountered the same. I think the i9 7900x fails when running 20 threads. If you right click AE and select assignment, shut down half the threads.. voila your PC will stop crashing..

PGZ@Mobibase

Inspiring

Gutterfish (à henume) il y a 5 minutes

If it were your RAM wouldn't more than just AE be effected?

good point. If you

I remember using multiple test software (one year ago) so i may be mixing things up, sorry for that.

must be this one then: http://www.memtest.org/

Memtest86+ - Advanced Memory Diagnostic Tool

H

henumeAuthor

Participating Frequently

Sorry for the delay in responding. I was able to get the full memtest86 to run today (it took six hours and ten minutes) but there were no errors and everything looked good. Thanks.

P.M.B

Legend

Maybe something related to your AE preferences? RAM allocation? Hardware acceleration? etc....?

~Gutterfish

PGZ@Mobibase

Inspiring

Hi, I had a similar problem with a brand new monster machine.

Turns out ALL my 128 GB RAM (8x16GB) were damaged even though brand new.

try a search for ram test utility to run at boot (can take up to 12 hours)

hope it helps

H

henumeAuthor

Participating Frequently

Thanks PGZ. 128 GB of RAM? That is a monster machine! I suspected RAM, it does show up in my system and BIOS and wasn't aware of a RAM test utility. I'll search and try it. Much appreciated!

H

henumeAuthor

Participating Frequently

sorry but you probably did not test the right way.

There are usually 2 ways to test : quick and in-depth.

you need to perform the whole in depth testing procedure which takes a loooot of time....

for your system, might take up to 6 or more hours.

hope it helps

Thanks PGZ. I don't see those options in memtest86 (maybe because I'm using the free version vs. paying $45?) The only "Available Options" I see are:

- Post Image Verification

- Extend Partition (NFTS only)

- Boot Sector (grayed out)

- Beep on Completion

In the first test I only ran "Post Image Verification." Any advice?

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