error code 72 on After Effects and p42 on Creative Cloud Desktop App

[keyone2693]

hi

just uninstall all app with the removal tool provided by adobe

and now trying to install Creative Cloud Desktop App   gives me p42 error

trying to install After Effects 2020 give me 72 error code

and I deleted all folder and file related to adobe

I try this one

https://community.adobe.com/t5/get-started/error-code-72/td-p/6173774?page=1

https://helpx.adobe.com/creative-cloud/kb/Error-code-42-or-72-when-installing-or-updating-Creative-C...

and still, get the same error

what is going on with this application?

I'm on windows 10