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Stuck on splash screen - initializing required components - March 2021

Community Beginner ,
Mar 24, 2021 Mar 24, 2021

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I've tried many of the previously suggested fixes

-renamed cache and mediacore folders

-run as administrator

-updated drivers

-added folder to antivirus exemptions

 

2020 version of After Effects still runs okay, but 2021 has not successfully launched once.

 

Specs:

Intel i7-7820X

Windows 10 Home - Build 19041.867

Nvidia GeForce GTX 1080 Ti  x 2 - Studio driver 461.92

 

Thanks for your help!

 

TOPICS
Crash , Error or problem , Freeze or hang

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correct answers 1 Correct answer

Explorer , Mar 29, 2021 Mar 29, 2021

I was having the same issue running on windows 10. I found another post that suggested running in Windows 8 compatability mode. It's worked with no issues ever since!

just find the AfterFX.exe file (likely at, "C:\Program Files\Adobe\Adobe After Effects 2021\Support Files\AfterFX.exe") then right click the file, > Properties > "Compatability" Tab and check the box next to "Run this progam in compatability mode for:" and select Windows 8. 

I have no idea why or how this works, but it fixed my issue

...

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Adobe Employee ,
Mar 24, 2021 Mar 24, 2021

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Hi Buegen,

 

Sorry for the crash issue.

Do you get any error message or crash report: https://community.adobe.com/t5/after-effects/faq-how-to-find-after-effects-crash-logs-on-your-comput...

Here's what you can try:

Let us know if any of the suggestions help.

 

Thanks,

Nishu

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Explorer ,
Mar 29, 2021 Mar 29, 2021

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I was having the same issue running on windows 10. I found another post that suggested running in Windows 8 compatability mode. It's worked with no issues ever since!

just find the AfterFX.exe file (likely at, "C:\Program Files\Adobe\Adobe After Effects 2021\Support Files\AfterFX.exe") then right click the file, > Properties > "Compatability" Tab and check the box next to "Run this progam in compatability mode for:" and select Windows 8. 

I have no idea why or how this works, but it fixed my issues opening After Effects, Audition and Illustrator. Hope this helps someone else!

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Community Beginner ,
Jun 29, 2021 Jun 29, 2021

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Thank you!

Finally something that works. I just hope it will keep working now.

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Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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LATEST

I had gone back to AE 2020 for awhile, but was having the same issue now with AE 2022. I can confirm that this solution still works. Thanks for taking the time to help!

 

-Nathan

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