Skip to main content
Participant
August 31, 2015
Answered

Undo doesn't affect preview

  • August 31, 2015
  • 43 replies
  • 22815 views

Adobe After Effects 2015.0.1 - ver. 13.5.1.48, so it's up to date.


Issue is as it follows:

While making anything in a composition -w hen I hit crtl+z (or choose undo from menu-edit) it does work - technically - but there is some preview problem. For example:

I make a solid square, then i move it to right, and again, and again. So we have 4 steps (create, move, move, move). So let's say I'm on the last step and the square is on the right. Then i hit undo. What I get is... the layer is still in the same position, but bounding box actually goes back to the step 3 (correct reaction!).

So while undoing, the visual material stays at it's place, and a bounding box moves as it should.

Please, help as soon as possible.
Adrian

    This topic has been closed for replies.
    Correct answer Todd_Kopriva

    The After Effects CC 2015 (13.6.1) bug-fix update is available. It fixes several bugs, including the one being discussed on this thread.

    Details: http://adobe.ly/1QqMMc6

    Let us know how things work after you have installed the update.

    43 replies

    Participant
    December 2, 2015

    This problem started happening after the recent update ( 13.6.0.165), purging cache does the trick, but it slows down production quite a bunch, please fix this ASAP!

    Participating Frequently
    December 2, 2015

    I've been experiencing the same issue, since the very first 2015 update, I've learned to keep working like this because I am just to lazy to uninstall 2015 and reinstall 2014,  so when I encounter this issue I always save, close project and reopen recent project.  hahaha I know is stupid but I just manage to work like this, in other occasions in order to see the undo change I move the position of the object one frame and then put it back and immediately notice the undo.  So, i know this is something we don't have to do, but I recommend all of those that encounter these problems is that part of your profession or what ever you do for a living is to solve problems (specially for an editor or animator or Mographer) and do whatever you have to do and find a way to get the "work done"..instead of winning and blaming or everybody else.    Peace!

    win7

    quadrok4000

    32gram

    Szalam
    Community Expert
    Community Expert
    December 2, 2015

    picenilllo wrote:

    I am just to lazy to uninstall 2015 and reinstall 2014,

    You don't have to uninstall CC 2015 to install CC 2014. The two co-exist quite nicely together. In fact, the AE team recommends it! keeping previous versions installed when installing CC 2015 applications

    So, really, it's as simple as clicking a couple of buttons to install an older version. Instructions here: http://blogs.adobe.com/adobecare/2015/06/16/how-to-find-and-install-previous-version-of-adobe-apps-in-cc-2015/

    picenilllo wrote:

    I've been experiencing the same issue, since the very first 2015 update,

    Like Scztt says, consider updating to 13.6. I had intermittent issues with undo/cache issues in CC 2015 until 13.6 and now those problems are all gone for me.

    Participating Frequently
    December 2, 2015

    Great, thanks!

    Known Participant
    December 2, 2015

    After further testing, this doesn't seem to be just an undo issue.

    A composition I am working in right now uses the plugin Element. That plugin is using a layer as a custom texture, and that layer is a precomposed comp. Right now when I attempt to adjust the texture in it's comp. It does NOT update inside of Element unless I either dump the cache, or change the resolution of the preview.

    Participating Frequently
    December 2, 2015

    This is a really wierd problem and it's not fully cache-related... i just animated a simple solid with two keyframes, added a third keyframe in the middle, shifting the layer up and immediatly undid it. Without a third keyframe it's still animating the change i undid. And i didn't even preview the animation at all.

    Szalam
    Community Expert
    Community Expert
    December 2, 2015

    Tychof wrote:

    This is a really wierd problem and it's not fully cache-related... i just animated a simple solid with two keyframes, added a third keyframe in the middle, shifting the layer up and immediatly undid it. Without a third keyframe it's still animating the change i undid. And i didn't even preview the animation at all.

    That's interesting. I'd suggest filing a bug report, letting them know exactly what hardware and OS you're using so they can narrow down the issue and fix it! Feature Request/Bug Report Form

    Greedy Fish
    Participant
    December 2, 2015

    I'm amazed it was released with this bug. I don't think anyone can really wait for updates at the end of the month. Really hope they fix this soon.

    Szalam
    Community Expert
    Community Expert
    December 2, 2015

    Greedy Fish wrote:

    I don't think anyone can really wait for updates at the end of the month. Really hope they fix this soon.

    The "end of the month" has come (November 30th) and given us the 13.6 update. It fixed similar problems for some people, but not for everyone it would seem. I don't know when the next update will be, but I hope it comes soon too!

    Known Participant
    December 2, 2015

    Yeah, I was gonna say.. The "end of the month" was 2 days ago. I didn't notice any problems in 13.5, but this update just really killed the ability to use the program.

    In another thread, Todd mentioned that they (paraphrasing) "had a meeting about the update to be released in the next couple months"

    I am sorry, but no one who uses this software in a professional manner can wait 2 months for Adobe to fix what they literally broke.

    andy-mrio
    Inspiring
    December 2, 2015

    I already opened another topic on this same issue.


    This problem makes impossible to do any production work, I struggled for the last few hours purging the cache 1000 times while trying to deliver a work.

    I know it's wise to wait before update your software (and I didn't check the radio button so previous version was uninstalled and I can't go back!)

    but it's not possible to use 13.6 in production with these issues going on.

    Now we'll see if this patch will take months like the august illustrator fix for corrupted preferences file.

    Participant
    December 2, 2015

    I have the same problem. The live preview doesn´t work properly! I have to deliver a large project until next week. Now it´s almost impossbile to work fast with the new AE version. Adobe should fix it asap!

    Participating Frequently
    December 2, 2015

    Same for me, but only since i updated to 13.6.

    Sometimes, if it's a position change (or similar) that was undone, it's enough to change the value manually, but a lot of times only a purge will help. Switched back to 2014 for now.

    Ah and the problem is happening ALWAYS now. Even in a 13.6 created Project...

    The only thing i've messed with is the Keyboard-Shortcuts file... 13.6 wouldnt eat my 13.5 hotkeys so i manually updated the majorversion-number in it so it wouldn't reset everything (please never let that happen, honestly, i would shoot myself)

    Known Participant
    December 2, 2015

    I actually came here thinking that this problem was a result of version 13.6, because I don't recall it in previous versions.

    **But I can definitely confirm that this is a huge problem for me, and it has affected both my system at work and at home, across multiple plugins, and any and all values are affected by it.**

    Changing preview resolutions seems to make it update the preview, but even then, sometimes the preview will "glitch" back and forth between old and new.

    I really thought I was downloading a bug fix update, bit this is literally one of the most annoying and unproductive bugs I have encountered.

    Jissse
    Participant
    December 2, 2015

    Same problem here, I've spent the day purging cache to get back the right preview, I didn't have any problems before the update though...

    Greedy Fish
    Participant
    December 2, 2015

    I've found that purging works but this all massively slows you down. It's a huge issue and I can't wait until the end of the month to use undo. Can you ctrl + z an update?