Highlighted

The Common Extensibility Platform (CEP) suite couldn't be loaded.

New Here ,
Jan 10, 2016

Copy link to clipboard

Copied

Does anyone know how to resolve this? I uninstalled and reinstalled and getting the same error. After Effects can’t continue: The Common Extensibility Platform (CEP) suite couldn't be loaded. You may need to reinstall. After Effects can’t continue: unexpected failure during application startup. I'm running (Mac) Yosemite 10.10.5, using After Effects CC 2015 v.13.6.1. Any help is appreciated!

I was experiencing the exact same issues you described. No amount of uninstall, reinstall, update, or even the CC cleaner tool was able to fix.

The solution? For me, after ensuring that AE was running with full administrator rights in Windows 10 (right click > run as administrator) it opens up just fine for me.

Views

15.2K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

The Common Extensibility Platform (CEP) suite couldn't be loaded.

New Here ,
Jan 10, 2016

Copy link to clipboard

Copied

Does anyone know how to resolve this? I uninstalled and reinstalled and getting the same error. After Effects can’t continue: The Common Extensibility Platform (CEP) suite couldn't be loaded. You may need to reinstall. After Effects can’t continue: unexpected failure during application startup. I'm running (Mac) Yosemite 10.10.5, using After Effects CC 2015 v.13.6.1. Any help is appreciated!

I was experiencing the exact same issues you described. No amount of uninstall, reinstall, update, or even the CC cleaner tool was able to fix.

The solution? For me, after ensuring that AE was running with full administrator rights in Windows 10 (right click > run as administrator) it opens up just fine for me.

Views

15.2K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 10, 2016 0
New Here ,
Jan 26, 2016

Copy link to clipboard

Copied

Same problem here after installing latest update for AE CC 2015 on a Windows 10 PC.  Uninstall/reinstall has not resolved the issue.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 26, 2016 0
Adobe Community Professional ,
Jan 27, 2016

Copy link to clipboard

Copied

Uninstall, run the CC Cleaner tool from Adobe, restart your machine, reinstall. See if that helps.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 27, 2016 0
New Here ,
Jan 27, 2016

Copy link to clipboard

Copied

Before running the CC Cleaner Tool (below are the options the tool offers on my machine) do I have to uninstall all of my CC Cloud Apps?  The only App I am having the CEP problem with is CC After Effects 2015 and I don't want to uninstall/reinstall all of my Apps unless I have no other option.

Choose from one of the following options to clean up :
1.  All
2.  Adobe Flash Player 10.2
3.  Creative Cloud 2015, Creative Cloud 2014, Creative Cloud & CS6 Products
4.  Creative Cloud 2015 only
5.  Creative Cloud 2014 only
6.  Creative Cloud only
7.  CS 6 only
8.  CS5-CS5.5-CS6
9.  CS5-CS5.5
10. CS3, CS4
11. Adobe Id credentials
12. Fix Host File
13. Quit

Choice 😆

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 27, 2016 0
New Here ,
Feb 09, 2016

Copy link to clipboard

Copied

I was experiencing the exact same issues you described. No amount of uninstall, reinstall, update, or even the CC cleaner tool was able to fix.

The solution? For me, after ensuring that AE was running with full administrator rights in Windows 10 (right click > run as administrator) it opens up just fine for me.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 09, 2016 5
New Here ,
Mar 13, 2016

Copy link to clipboard

Copied

Thanks That fixed it

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 13, 2016 0
New Here ,
Jul 06, 2016

Copy link to clipboard

Copied

@OChrisJonesO:
This unfortunately does NOT work in OSX. Same issue here since a few days. Yesterday, when starting AE with Command-Option-Shift keys pressed, I was able to work with it again, but this morning after boot-up: dead, same issue. Any help is much appreciated!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 06, 2016 0
Adobe Community Professional ,
Jul 06, 2016

Copy link to clipboard

Copied

thebeltrdam wrote:

Yesterday, when starting AE with Command-Option-Shift keys pressed, I was able to work with it again, but this morning after boot-up: dead, same issue. Any help is much appreciated!

What, exact, version of AE are you trying to use? (Full version number down to the last decimal, please.)

What happens if you try to use a different version?

What, exact, version of MacOS are you using?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 06, 2016 0
New Here ,
Jul 14, 2016

Copy link to clipboard

Copied

Unfortunately, because AE wont startup, I can only give you AE CC 2015.3 version number 13.8

I am not willing to switch to an older version, because this one worked until recently.

OSX 10.11.5 with NVIDIA GeForce GTX 780 3072MB and 28 GB 800 MHz DDR2 FB-DIMM RAM.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 14, 2016 0
Adobe Community Professional ,
Jul 14, 2016

Copy link to clipboard

Copied

Try checking into the solutions on this page.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 14, 2016 0
Community Beginner ,
Sep 22, 2018

Copy link to clipboard

Copied

Thanks a lot! This works.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 22, 2018 0
New Here ,
Jun 10, 2016

Copy link to clipboard

Copied

Hey PAK, i'm having the same problem. Did you ever resolve the issue?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 10, 2016 0
New Here ,
Jul 15, 2017

Copy link to clipboard

Copied

Has anyone figured out how to fix it for the mac version? I'm struggling with this too. I've tried reinstalling and restarting but none of that works.Screen Shot 2017-07-15 at 7.23.12 PM.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 15, 2017 1
New Here ,
Feb 20, 2018

Copy link to clipboard

Copied

I had the same problem on a mac running After Effects CC 15.0.1.

Screen Shot 2018-02-20 at 2.54.35 PM.png

The issue turned out to be faulty permissions on the "Adobe" folder inside the user "Documents" folder.  I changed the folder permissions to be "Read & Write" for all (be sure to "apply to enclosed items") and the problem was fixed.  Permissions should be as follows:

Screen Shot 2018-02-20 at 3.46.23 PM.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 20, 2018 6
New Here ,
Aug 21, 2018

Copy link to clipboard

Copied

I can't find the sharing and permissions file

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 21, 2018 0
New Here ,
Sep 09, 2018

Copy link to clipboard

Copied

     MUCHIIIIIIIIIIIISIMAS GRACIAS POR TU APORTE

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 09, 2018 0
New Here ,
Dec 26, 2017

Copy link to clipboard

Copied

I have tried all of these solutions and still am unable to run AE.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 26, 2017 0
New Here ,
Jan 19, 2018

Copy link to clipboard

Copied

I need the answer to this issue too!!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 19, 2018 0
New Here ,
Jan 19, 2018

Copy link to clipboard

Copied

It turns out that my issue was a network setting. The adobe folder in my documents folder could not be written to when I was offsite. This can happen if you are having your drive backed up online. If you are having the same issue as me you need to check the Always available offline option after right clicking your documents folder.

offline-1.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 19, 2018 0
New Here ,
Jan 19, 2018

Copy link to clipboard

Copied

Thanks for the quick response...

I'm on a Mac, but i still tried the fix...but don't see that option.

I'll keep searching.

thanks again

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 19, 2018 0