Color Swatch colors not accurate / picking wrong colors

[hugh3540]

Hello, I recently upgraded Adobe Animate to 24.0.3, and the color panel's gradient square (use for picking colors) looks drastically different and does not accurately reflect the actual colors being picked at all. (e.g. in the screenshot, the color I selected is bright red, but the spot I'd had to click on to get bright red is showing light orange)

All RGB color picking options show wrong colors in the gradient square. Are there settings I should tweak on my end, or is this an issue with Adobe 2024 in general? 
Thank you. 

[hugh3540]

I think the color picker simply isn't displaying the full spectrum, but is instead displaying the top left portion of the sull spectrum it represents. Here's what it looks like when I pick black: 

[kglad]

is your monitor display set at 100%?

[hugh3540]

Yep, this can't have anything to do with my monitor / display settings. I just upgraded from Animate 2017, where the color picker looked entirely different (using R mode). To get "black", I'd actually click a spot that looked black. Such a spot does not exist now 😞 

[hugh3540]

For comparison, this is what the color spectrum looked like before: 

This is it now (pay especial attention to the bottom left corner, which is not black): 

[kglad]

display % affects what animate interprets as your mouse position.

[hugh3540]

I see. My display is indeed at 100%

[kglad]

what exact steps do you take (so i can try to duplicate them) to see the problem?

[JoãoCésar]

Hi.

Yeah, I have been noticing some inaccuracies in the Eyedropper Tool in recent versions of Animate. For example, if I need to get a color from a shape, I cannot do this from the root, but I have to instead go deeper in the hierarchy until where the shape is located.

I think some other users have reported problems to this tool in the Prerelease Forums as well.

Anyway, please also help letting the Animate team know about it through this link:

https://www.adobe.com/products/wishform.html

Regards,

JC

[kglad]

@JoãoCésar 

i don't see this problem on win 10 animate 24.0.3.  is it restricted to mac versions?

[JoãoCésar]

Don't know.

I have tested on Mac only.

[n. tilcheff]

It has been present since AA 20.0 on Win and Mac.

Not in H S B modes; only in R G B.

[kglad]

@n. tilcheff 

how do you duplicate the problem?

[n. tilcheff · Accepted solution]

@kglad  

As the OP, @hugh3540,  has stated in R G B modes there is a bug.

The problem consists of the gradient being displayed in the Color panel active picking areas not matching the actual color being chosen.

The gradients shown are stretched beyond the boundaries shown in the panel and only display part of the gamut.

Here is an illustration:

As I recall an attempt was made in 2019 during the prerelease phase to have a much larger color panel with the introduction of the new UI. Then it was scaled down to a more reasonable size. I believe that the bug originates there.

Hope this helps!

[kglad]

@n. tilcheff 

thank you.  i do see that and i see the solution of using hsb fixes the problem.

thank you., again.

[n. tilcheff]

You're welcome, @kglad !

[hugh3540]

Hi @n. tilcheff, since you have access to Adobe 2019, do you perhaps still have a functioning installer for it? My 2019 installer appears to have become corrupted now that I've moved to a new system and need to reinstall it. The direct download link on https://prodesigntools.com/adobe-cc-2019-direct-download-links.html no longer works, but I really need the unbroken Color panel from 2019. 

Would be greatly appreciated if you could share a Animate 2019 installer with me! 

[n. tilcheff]

Unfortunately, I don't have an updated official link.

Maybe you could try to use Flash CS6 instead: 

https://trials.adobe.com/AdobeProducts/legacy/99CABBAC-C975-4A06-8D99-064C6871EE80/FLPR/12/win32/Fla...

[hugh3540]

Thanks a lot!
(Edit: I managed to grab an installer from this official link: http://prdl-download.adobe.com/Flash/D8A4B2B76E9C4A578424737D0EC4C168/1546595685932/Animate_19_LS20....
Ended up needing to go offline to successfully install this time, but Adobe 2019 is perfectly funcitonal on the latest version of Windows 11, despite the cloud refusing to install it at first)

[hugh3540]

Thanks, I've submitted a bug report