How to fix "Unable to multiply transform. GDI Status: 1" error

Forum|Forum|1 year ago
March 13, 2024
3 replies
5852 views

Dear Sir/Madam,

When i open adobe animate software i got this below attached popup massage. How to fix this issue.

The massage like "Unable to multiply transform. GDI Status: 1".

Thanks and regards

Eswarkumar

Others

A

athletic_intuition2365

Inspiring

I followed the steps I learned from Reddit, and it worked for me.
https://www.reddit.com/r/adobeanimate/comments/1e4ua2i/unable_to_multiply_transform_gdi_status_1_adobe/
Turn on the "An" software

ctrl + Alt + del ---- on keyboard

click on task Manager

go to menu === Details

choice the "An" software (Of course, the software must be running)

right - click on "Name" top of the column and choice "select Column" option

select the "GDI Objects" option and tick it

turn off the "An" and turn on that again

J

judy_2488

Participating Frequently

I'm using Adobe Animate in Windows 11 and the Task Manager doesn't display the "select Column" option when right-clicking "Name" column header. I have to assume the reddit instructions were for an earlier version of the OS. Does anyone know of workaround instructions for users of Win 11?

S

sudhansu26775497jadz

Participant

it does for me.click on 'An' in the list and then go to name and right click

kglad

Community Expert

do you have a teams, enterprise or education subscription?

E

excel35903230wj9oAuthor

Participant

I'm using Adobe Animate on my office laptop provided by my employer;

kglad

Community Expert

does that mean you do have a teams or enterprise subscription?

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.