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This is the only app that for some reason doesn't allow me to map my wacom to only one screen. When I have Animate open the wacom is mapped to both my screens even if the wacom tablet properties say otherwise.
Wacom, windows, all drivers are up to date.
Is this something anyone else has experienced with Animate? Super frustrating haha!
I understand. This issue of Animate not being monitor aware is being investigate already. We will keep posted once there is a fix.
Thank you!
There is a fix available for these mapping/drawing related issues in the recent update (v20.0.3) available in Creative Cloud Desktop app. After installing please follow below steps.
Note: Please be aware this option is a beta version and let us know if you face any issues with the same.
Hi, it works for me in Animate, but only on pen Mode, the pen pressure don't work on mouse mode...
Best regards
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Hi mate,
Following this mapping saga could have been comical if it wasn't so sad.
They have been having very unpleasant issues with 20.0 and multi-monitor setups. You can read some of that here: https://community.adobe.com/t5/animate/drawing-tools-brush-pencil-eraser-appearing-not-calibrated-to...
So it may be that you now are experiencing THE FIX, that was released only yesterday (20.0.1)
Maybe that's what they did: to not get confused about coordinates the program always reads and interacts with the whole desktop. Interesting how they managed to override the Wacom driver...
Maybe you can try some of the older versions and see if that works better for you.
https://helpx.adobe.com/download-install/kb/download-availability.html#creative-cloud-2018-apps
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Yo yo!
Holy moly haha thanks for the low down 😃 I can't beleive I didn't notice the saga until now ^_^
Thanks!
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Hello,
Can you eloborate on the mapping issue you are facing. Also can you let us know th kind of monitor/display setup and hardwares you have?
Are you facing the same issue with Animate 19.2.1?
Thanks!
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Hello,
Can you eloborate on the mapping issue you are facing. Also can you let us know th kind of monitor/display setup and hardwares you have?
Are you facing the same issue with Animate 19.2.1?
Thanks!
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Hey Arvind, sure.
I am on Windows 10 latest update, 2 screens. Main screen is a 28" Dell 4K and secondary screen is a 24" BenQ 1080. I run an RTX 2080 Super.
The mapping issue is pretty straightforward, only Adobe Animate is not mapped to the 28" screen, it's mapped to both screens. Whenever I click outside the application the mapping returns to only the one screen. I've been through the wacom settings etc. I've reverted to Animate v20.0 and it works fine.
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Hey,
Guess you are using a Wacom non-display tablet. If so please change Screen Area to Monitor 1(main) in Mapping tab for All Applications.
Let us know if this fixes your issue?
Thanks!
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That's the first thing I checked, since the settings you highlighted above is how I usually work anyway haha! That's what I meant in my previous comment with "I've been through the wacom settings etc."
Thanks anyway 😃
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I understand. This issue of Animate not being monitor aware is being investigate already. We will keep posted once there is a fix.
Thank you!
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I have the same problem, animate 2020 ignores wacom's mapping settings, is there still no solution for this?
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I'm experiencing the same issue.
Are there no fixes for this game breaking bug? It kinda pushes me towards using other software at this point, since i can't work.
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Hi,
There is a fix available for these mapping/drawing related issues in the recent update (v20.0.3) available in Creative Cloud Desktop app. After installing please follow below steps.
Note: Please be aware this option is a beta version and let us know if you face any issues with the same.
You can also join our Animate Prerelease beta program where you will have an early access to our developmental builds, features and bug fixes. You can sign up to the program using http://adobe.ly/20AEkbJ
Thanks!
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This worked for me!
Just upgraded my setup from one screen to two today, was very excited until the issue in this thread happened to me, straight lines in the opposite direction of my non-tablet screen. After going to these settings it worked like magic. Very excited to get back to work!
For posterity, my issue showed up on a Huion tablet, and this fix worked.
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Its been like 5 months since the topic was addressed and i'm still experiencing the mapping issue 😞
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Thanks to Adobe (Animate) for not correcting their mistakes for almost half a yea.
The same problems that only Animate does not work with Wacom settings (ignores display on one screen)
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Hi,
There is a fix available for these mapping/drawing related issues in the recent update (v20.0.3) available in Creative Cloud Desktop app. After installing please follow below steps.
Note: Please be aware this option is a beta version and let us know if you face any issues with the same.
You can also join our Animate Prerelease beta program where you will have an early access to our developmental builds, features and bug fixes. You can sign up to the program using http://adobe.ly/20AEkbJ
Thanks!
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Hi,
There is a fix available for these mapping/drawing related issues in the recent update (v20.0.3) available in Creative Cloud Desktop app. After installing please follow below steps.
Note: Please be aware this option is a beta version and let us know if you face any issues with the same.
You can also join our Animate Prerelease beta program where you will have an early access to our developmental builds, features and bug fixes. You can sign up to the program using http://adobe.ly/20AEkbJ
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There is a fix available for these mapping/drawing related issues in the recent update (v20.0.3) available in Creative Cloud Desktop app. After installing please follow below steps.
Note: Please be aware this option is a beta version and let us know if you face any issues with the same.
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This new option has fixed the issue for me! Thank you!
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Hi, yes finally a solution !!!
I could not use Animate 2020 and had ended up reinstalling the 2019 version.
This fix (in beta for now) seems to correct most of the problems.
Thank's
Seb
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You are welcome.
As it is a Beta version you might face some stylus interaction issues over the Application. It that case you can switch back to Wintab mode until we fix the issue with the former option.
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The beta option fixes it but then pen pressure won't work?
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Enable "Use Windows Ink" option in Tablet settings. If Wacom you will find it under Mapping/Calibrate tab.
Thanks!
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Hi, it works for me in Animate, but only on pen Mode, the pen pressure don't work on mouse mode...
Best regards
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Same for me, the pen pressure also doesn't work when I use Windows Ink. Disabling Windows Ink causes the screen mapping error.
@arvind_bv any update on when this moght be fixed?