Participating Frequently

Answered

Adobe Audition boots and opens but then crashes shortly after opening. No crash window is displayed.

Forum|Forum|3 years ago
July 23, 2022
4 replies
8679 views

Adobe Audition will start and open, it will display a window with the message "A previous session of Adobe Audition quit unexpectedly, you may open the recovered session now, delete it or choose at a later time" Regardless of the choice I make, it will then open, and be frozen, I cannot interact with it any further. Then it will crash with no error message of any sort or any crash log. I am using Windows 10, Adobe Audition 2020.

Bug

Correct answer SteveG_AudioMasters_

It's the contents of the crash file. I couldn't upload the crash file directly so i copied its contents to a text file instead and uploaded it.

Sorry - missed the relevant line in it. Your computer appears to have a stack overflow. Whilst it's possible that you have a memory issue, what is far more likely is that the software is corrupted. The best course of action is to completely uninstall Audition using the CC cleaner app, and reinstall it from scratch.

If you still have the same problem afterwards, then it's possible that the corruption is outside Audition, and in a .dll, or another part of the C library. Audition uses external libraries to provide the actual commands that the computer requires to run it. At this point it gets a bit more serious, and you may have to reinstall your operating system, but hopefully it won't be that bad...

S

Salih_Tınaz2565

Participant

Right click properties compatibility mode run as administrator and enable win 8 mode. It worked for me without any errors.

Parsley Leaf

Participant

Close Adobe Audition

Delete all files in:
C:\Users\User\AppData\Local\Temp\Adobe\Audition\5.0

Delete all files named Audition5Recovery in:
C:\Users\User\AppData\Roaming\Adobe\Audition\5.0

Problem solved.

SteveG_AudioMasters_

Community Expert

That is quite irrelevant - version 5 is donkey's years old now, and anything in its appdata folder has no relevance to problems with later versions.

SteveG_AudioMasters_

Community Expert

You need to look at this thread to help you locate the crash log - Audition always starts a log when it opens, even if it fails. If you copy the text from it into this thread we might be able to spot what the cause is.

T

Too25361614jjwjAuthor

Participating Frequently

It seems the crash log is too long, the reply keeps disappearing. I have attached the logs text file.

Audition_Log-last.txt

SteveG_AudioMasters_

Correct answer

Community Expert

It's the contents of the crash file. I couldn't upload the crash file directly so i copied its contents to a text file instead and uploaded it.

Sorry - missed the relevant line in it. Your computer appears to have a stack overflow. Whilst it's possible that you have a memory issue, what is far more likely is that the software is corrupted. The best course of action is to completely uninstall Audition using the CC cleaner app, and reinstall it from scratch.

If you still have the same problem afterwards, then it's possible that the corruption is outside Audition, and in a .dll, or another part of the C library. Audition uses external libraries to provide the actual commands that the computer requires to run it. At this point it gets a bit more serious, and you may have to reinstall your operating system, but hopefully it won't be that bad...

Ged_Traynor

Community Expert

Moving thread to the Audition forum from Using the Community

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