Audition crash on startup

Report · Mar 13, 2018

Hi all,

I can't seem to open Audition. It crashes in a few seconds after I try to start it.

I have not yet been able to open Audition at all since I installed Adobe.

It always happens when it says 'Initializing (AuBackend)', but Googling it didn't make me any wiser.

What I tried to get past the crash

- Tried running the program with my soundcard turned on, off, enabled, disabled, disconnected, connected to different USB port. No difference whatsoever, the program always crashes.

- Holding down shift when starting the program. No result.

- Deleting the preference folder located in AppData\Roaming folder. No result.

- Creating a "Audition Log.txt" file. Audition doesn't write to it.

- Reinstall Audition. No result.

- Installing older version (Audition CC). Crashes on starting up as well. (on: "Initializing Required Application Components... (BE)")

Any help?

Thanks in advance!

Info on my pc:

OS Name Microsoft Windows 10 Home

Version 10.0.16299 Build 16299

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name JASPER-PC

System Manufacturer ASUS

System Model All Series

System Type x64-based PC

System SKU All

Processor Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, 3601 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. 0326, 08/05/2014

SMBIOS Version 2.8

Embedded Controller Version 255.255

BIOS Mode Legacy

BaseBoard Manufacturer ASUSTeK COMPUTER INC.

BaseBoard Model Not Available

BaseBoard Name Base Board

Platform Role Desktop

Secure Boot State Unsupported

PCR7 Configuration Binding Not Possible

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume2

Locale Verenigd Koninkrijk

Hardware Abstraction Layer Version = "10.0.16299.248"

Username JASPER-PC\Jasper

Time Zone W. Europe Standard Time

Installed Physical Memory (RAM) 16.0 GB

Total Physical Memory 15.9 GB

Available Physical Memory 8.18 GB

Total Virtual Memory 24.9 GB

Available Virtual Memory 13.5 GB

Page File Space 9.00 GB

Page File C:\pagefile.sys

Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not InstantGo, Un-allowed DMA-capable bus/device(s) detected, Disabled by policy, TPM is not usable

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualisation Enabled in Firmware No

Hyper-V - Data Execution Protection Yes

Info on sound device:

Name M-Audio Fast Track Pro

Manufacturer M-Audio

Status OK

PNP Device ID USB\VID_0763&PID_2012\5&DC4A972&0&9

Driver c:\windows\system32\drivers\maudiofasttrackpro.sys (5.10.0.5142, 180.23 KB (184,552 bytes), 10/06/2015 07:34)

Name Realtek High Definition Audio

Manufacturer Realtek

Status OK

PNP Device ID HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438616&REV_1003\4&24686CEE&0&0001

Driver c:\windows\system32\drivers\rtkvhd64.sys (6.0.1.7535, 4.30 MB (4,504,320 bytes), 29/07/2015 20:10)

Name NVIDIA High Definition Audio

Manufacturer NVIDIA

Status OK

PNP Device ID HDAUDIO\FUNC_01&VEN_10DE&DEV_0084&SUBSYS_1458371A&REV_1001\5&145129F3&0&0001

Driver c:\windows\system32\drivers\nvhda64v.sys (1.3.36.6, 221.45 KB (226,760 bytes), 09/10/2017 12:14)

Name Steam Streaming Microphone

Manufacturer Valve Corporation Audio DDK

Status OK

PNP Device ID ROOT\STEAMSTREAMINGMICROPHONE\0000

Driver c:\windows\system32\drivers\steamstreamingmicrophone.sys (, 39.78 KB (40,736 bytes), 17/09/2017 23:26)

Name Steam Streaming Speakers

Manufacturer Valve Corporation Audio DDK

Status OK

PNP Device ID ROOT\STEAMSTREAMINGSPEAKERS\0000

Driver c:\windows\system32\drivers\steamstreamingspeakers.sys (, 39.78 KB (40,736 bytes), 17/09/2017 23:26)

Name NVIDIA Virtual Audio Device (Wave Extensible) (WDM)

Manufacturer NVIDIA

Status OK

PNP Device ID ROOT\UNNAMED_DEVICE\0000

Driver c:\windows\system32\drivers\nvvad64v.sys (4.4.0.0, 57.85 KB (59,240 bytes), 27/09/2017 19:53)

Report · Mar 13, 2018

Process: Adobe Audition CC.exe [90780]

Path: C:\Program Files\Adobe\Adobe Audition CC 2018\Adobe Audition CC.exe

Product Version: 11.0.2.2

File Version: 11.0.2.2

Code Type: x64

Parent Process: explorer.exe [7576]

Date/Time: 2018-03-13 21:48:09 W. Europe Standard Time

OS Version: 10.0.16299.15

Report ID: ff2507cd-f025-4d69-a382-009fefd040d6

Time Awake Since Boot: 268408 seconds

Crashed thread: 0 [91080] THREAD_PRIORITY_NORMAL

Exception Code: EXCEPTION_ACCESS_VIOLATION

Exception Parameters: Access violation reading location 0x0000000000000000

Exception Message: 3221225477 The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

Application Specific Information:

C:\Program Files\Adobe\Adobe Audition CC 2018\dvaaudiodevice.dll

Thread 0 Crashed: [91080] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d92a09d4 ? NtWaitForMultipleObjects + 20

1 KERNELBASE 0x00000000d640a9c6 ? WaitForMultipleObjectsEx + 262

2 KERNELBASE 0x00000000d640a8ae ? WaitForMultipleObjects + 14

3 KERNEL32 0x00000000d8b0190e ? BasepReportFault + 1182

4 KERNEL32 0x00000000d8b0150f ? BasepReportFault + 159

5 KERNELBASE 0x00000000d649971b ? UnhandledExceptionFilter + 859

6 ntdll 0x00000000d92a8548 ? memset + 6920

7 ntdll 0x00000000d9290f96 ? _C_specific_handler + 150

8 ntdll 0x00000000d92a4c7d ? _chkstk + 285

9 ntdll 0x00000000d921d1d8 ? RtlWalkFrameChain + 5400

10 ntdll 0x00000000d92a3bae ? KiUserExceptionDispatcher + 46

11 dvaaudiodevice 0x0000000008c97d7f ? dvaaudiodevice::AudioDeviceResamplerRegistry::SetResamplerToUse + 166511

12 dvaaudiodevice 0x0000000008c89a94 ? dvaaudiodevice::AudioDeviceResamplerRegistry::SetResamplerToUse + 108420

13 dvaaudiodevice 0x0000000008c8e416 ? dvaaudiodevice::AudioDeviceResamplerRegistry::SetResamplerToUse + 127238

14 dvaaudiodevice 0x0000000008c8a6a2 ? dvaaudiodevice::AudioDeviceResamplerRegistry::SetResamplerToUse + 111506

15 dvaaudiodevice 0x0000000008c87a16 ? dvaaudiodevice::AudioDeviceResamplerRegistry::SetResamplerToUse + 100102

16 dvaaudiodevice 0x0000000008c85858 ? dvaaudiodevice::AudioDeviceResamplerRegistry::SetResamplerToUse + 91464

17 dvaaudiodevice 0x0000000008c35a49 ? dvaaudiodevice::scripting::AudioDevicePropertyInfoObject::IsPropertyShared + 62265

18 dvaaudiodevice 0x0000000008c42164 ? dvaaudiodevice::Initialize + 228

19 AuBackEnd 0x000000000548cb0f ? abe::Initializer::Initialize + 79

20 AuUI 0x00000000032dfeca ? aui::ApplicationInitializer::Initialize + 4538

21 AuUI 0x00000000032ded22 ? aui::ApplicationInitializer::Initialize + 18

22 AuUI 0x0000000002bfb531 ? aui::Application::InitApplication + 3713

23 exo 0x00000000070651bd ? exo::app::AppBase::Initialize + 1245

24 AuUI 0x0000000002bfee8b ? aui::Application::Initialize + 283

25 AuUI 0x0000000002c2fa9c ? AudWinMain + 1052

26 Adobe Audition CC 0x0000000000402167 ? Unknown - (No symbols are loaded) [ Error:487 Attempt to access invalid address. ]

27 Adobe Audition CC 0x0000000000402a57 ? Unknown - (No symbols are loaded) [ Error:487 Attempt to access invalid address. ]

28 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

29 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 1: [88744] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d92a3794 ? NtWaitForWorkViaWorkerFactory + 20

1 ntdll 0x00000000d92349dd ? RtlSetThreadWorkOnBehalfTicket + 1933

2 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

3 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 2: [73876] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d92a3794 ? NtWaitForWorkViaWorkerFactory + 20

1 ntdll 0x00000000d92349dd ? RtlSetThreadWorkOnBehalfTicket + 1933

2 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

3 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 3: [87064] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d92a3794 ? NtWaitForWorkViaWorkerFactory + 20

1 ntdll 0x00000000d92349dd ? RtlSetThreadWorkOnBehalfTicket + 1933

2 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

3 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 4: [87952] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d92a3794 ? NtWaitForWorkViaWorkerFactory + 20

1 ntdll 0x00000000d92349dd ? RtlSetThreadWorkOnBehalfTicket + 1933

2 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

3 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 5: [89012] THREAD_PRIORITY_NORMAL

0 win32u 0x00000000d5f29164 ? NtUserMsgWaitForMultipleObjectsEx + 20

1 USER32 0x00000000d8fc1b2d ? MsgWaitForMultipleObjectsEx + 157

2 gdiplus 0x00000000cd5b13e3 ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ]

3 gdiplus 0x00000000cd5b135f ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ]

4 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

5 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 6: [81016] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d92a09d4 ? NtWaitForMultipleObjects + 20

1 KERNELBASE 0x00000000d640a9c6 ? WaitForMultipleObjectsEx + 262

2 KERNELBASE 0x00000000d640a8ae ? WaitForMultipleObjects + 14

3 AGM 0x00000000690e1561 ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ]

4 AGM 0x000000006915ebd8 ? AGMTerminate + 349944

5 AGM 0x000000006915edaf ? AGMTerminate + 350415

6 AGM 0x000000006915ff6d ? AGMTerminate + 354957

7 AGM 0x000000006915f919 ? AGMTerminate + 353337

8 AGM 0x000000006915f8c6 ? AGMTerminate + 353254

9 AGM 0x000000006915f652 ? AGMTerminate + 352626

10 AGM 0x000000006915f347 ? AGMTerminate + 351847

11 AGM 0x00000000690e22d9 ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ]

12 ucrtbase 0x00000000d60ddc05 ? iswascii + 165

13 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

14 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 7: [90736] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d92a09d4 ? NtWaitForMultipleObjects + 20

1 KERNELBASE 0x00000000d640a9c6 ? WaitForMultipleObjectsEx + 262

2 KERNELBASE 0x00000000d640a8ae ? WaitForMultipleObjects + 14

3 AGM 0x00000000690e1561 ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ]

4 AGM 0x000000006915ebd8 ? AGMTerminate + 349944

5 AGM 0x000000006915edaf ? AGMTerminate + 350415

6 AGM 0x000000006915ff6d ? AGMTerminate + 354957

7 AGM 0x000000006915f919 ? AGMTerminate + 353337

8 AGM 0x000000006915f8c6 ? AGMTerminate + 353254

9 AGM 0x000000006915f652 ? AGMTerminate + 352626

10 AGM 0x000000006915f347 ? AGMTerminate + 351847

11 AGM 0x00000000690e22d9 ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ]

12 ucrtbase 0x00000000d60ddc05 ? iswascii + 165

13 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

14 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 8: [86412] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d92a09d4 ? NtWaitForMultipleObjects + 20

1 KERNELBASE 0x00000000d640a9c6 ? WaitForMultipleObjectsEx + 262

2 KERNELBASE 0x00000000d640a8ae ? WaitForMultipleObjects + 14

3 AGM 0x00000000690e1561 ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ]

4 AGM 0x000000006915ebd8 ? AGMTerminate + 349944

5 AGM 0x000000006915edaf ? AGMTerminate + 350415

6 AGM 0x000000006915ff6d ? AGMTerminate + 354957

7 AGM 0x000000006915f919 ? AGMTerminate + 353337

8 AGM 0x000000006915f8c6 ? AGMTerminate + 353254

9 AGM 0x000000006915f652 ? AGMTerminate + 352626

10 AGM 0x000000006915f347 ? AGMTerminate + 351847

11 AGM 0x00000000690e22d9 ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ]

12 ucrtbase 0x00000000d60ddc05 ? iswascii + 165

13 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

14 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 9: [84780] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d92a3794 ? NtWaitForWorkViaWorkerFactory + 20

1 ntdll 0x00000000d92349dd ? RtlSetThreadWorkOnBehalfTicket + 1933

2 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

3 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 10: [83664] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d92a3794 ? NtWaitForWorkViaWorkerFactory + 20

1 ntdll 0x00000000d92349dd ? RtlSetThreadWorkOnBehalfTicket + 1933

2 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

3 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 11: [85608] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d929ffa4 ? NtRemoveIoCompletion + 20

1 KERNELBASE 0x00000000d640d3ce ? GetQueuedCompletionStatus + 78

2 ASLFoundation 0x000000000bcc6c80 ? ASL::AsyncFileReader::Close + 192

3 ucrtbase 0x00000000d60ddc05 ? iswascii + 165

4 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

5 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 12: [85060] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d929ffa4 ? NtRemoveIoCompletion + 20

1 KERNELBASE 0x00000000d640d3ce ? GetQueuedCompletionStatus + 78

2 dvacore 0x0000000004e867c3 ? dvacore::threads::CreateAsyncThreadedExecutor + 2243

3 dvacore 0x0000000004e86f8b ? dvacore::threads::CreateAsyncThreadedExecutor + 4235

4 dvacore 0x0000000004e8425b ? dvacore::threads::GetCurrentThreadID + 171

5 dvacore 0x0000000004e84444 ? dvacore::threads::GetCurrentThreadID + 660

6 boost_threads 0x0000000005b9c093 ? boost::thread::swap + 83

7 ucrtbase 0x00000000d60ddc05 ? iswascii + 165

8 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

9 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 13: [90912] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d92a3794 ? NtWaitForWorkViaWorkerFactory + 20

1 ntdll 0x00000000d92349dd ? RtlSetThreadWorkOnBehalfTicket + 1933

2 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

3 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 14: [6820] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d929ffa4 ? NtRemoveIoCompletion + 20

1 KERNELBASE 0x00000000d640d3ce ? GetQueuedCompletionStatus + 78

2 dvatransport 0x000000000b36cf63 ? SkyConnectionRaw::WriteStart + 17395

3 dvatransport 0x000000000b37251c ? SkyConnectionRaw::WriteStart + 39340

4 dvatransport 0x000000000b365da0 ? SkyConnectionEnv::MainLoop + 96

5 dvatransport 0x000000000b3682d9 ? SkyConnectionEnv::StaticThreadFunc + 9

6 boost_threads 0x0000000005b9c093 ? boost::thread::swap + 83

7 ucrtbase 0x00000000d60ddc05 ? iswascii + 165

8 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

9 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 15: [88844] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d929ff04 ? NtWaitForSingleObject + 20

1 KERNELBASE 0x00000000d63c3b7f ? WaitForSingleObjectEx + 159

2 dvatransport 0x000000000b361fb0 ? SkyTimer::~SkyTimer + 4864

3 dvatransport 0x000000000b374b6f ? SkyConnectionRaw::WriteStart + 49151

4 ucrtbase 0x00000000d60ddc05 ? iswascii + 165

5 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

6 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 16: [88588] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d929ffa4 ? NtRemoveIoCompletion + 20

1 KERNELBASE 0x00000000d640d3ce ? GetQueuedCompletionStatus + 78

2 dvatransport 0x000000000b36cf63 ? SkyConnectionRaw::WriteStart + 17395

3 dvatransport 0x000000000b37251c ? SkyConnectionRaw::WriteStart + 39340

4 dvatransport 0x000000000b37210b ? SkyConnectionRaw::WriteStart + 38299

5 dvatransport 0x000000000b374b6f ? SkyConnectionRaw::WriteStart + 49151

6 ucrtbase 0x00000000d60ddc05 ? iswascii + 165

7 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

8 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 17: [85292] THREAD_PRIORITY_HIGHEST

0 ntdll 0x00000000d929ffa4 ? NtRemoveIoCompletion + 20

1 KERNELBASE 0x00000000d640d3ce ? GetQueuedCompletionStatus + 78

2 dvacore 0x0000000004e867c3 ? dvacore::threads::CreateAsyncThreadedExecutor + 2243

3 dvacore 0x0000000004e86f8b ? dvacore::threads::CreateAsyncThreadedExecutor + 4235

4 dvacore 0x0000000004e8425b ? dvacore::threads::GetCurrentThreadID + 171

5 dvacore 0x0000000004e84444 ? dvacore::threads::GetCurrentThreadID + 660

6 boost_threads 0x0000000005b9c093 ? boost::thread::swap + 83

7 ucrtbase 0x00000000d60ddc05 ? iswascii + 165

8 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

9 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 18: [81980] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d929ff04 ? NtWaitForSingleObject + 20

1 KERNELBASE 0x00000000d63c3b7f ? WaitForSingleObjectEx + 159

2 VulcanMessage5 0x0000000071fe603a ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 40938

3 VulcanMessage5 0x0000000071fec007 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 65463

4 VulcanMessage5 0x0000000071febe9b ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 65099

5 VulcanMessage5 0x0000000071fea6cd ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 59005

6 VulcanMessage5 0x0000000071febbaf ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 64351

7 VulcanMessage5 0x0000000071fecabd ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 68205

8 VulcanMessage5 0x0000000071fec4d9 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 66697

9 VulcanMessage5 0x0000000071fe2dec ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 28060

10 VulcanMessage5 0x0000000071fe2e37 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 28135

11 VulcanMessage5 0x0000000071fe28c3 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 26739

12 VulcanMessage5 0x0000000071fe27f4 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 26532

13 VulcanMessage5 0x0000000071fc3d80 adobe::vulcan::api5::IVulcanMessageListener::operator= + 3024

14 VulcanMessage5 0x0000000071fdf0ba ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 12394

15 VulcanMessage5 0x0000000071fe66d9 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 42633

16 VulcanMessage5 0x0000000072002225 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 156117

17 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

18 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 19: [6088] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d92a09d4 ? NtWaitForMultipleObjects + 20

1 KERNELBASE 0x00000000d640a9c6 ? WaitForMultipleObjectsEx + 262

2 combase 0x00000000d87baa73 ? RoGetApartmentIdentifier + 2435

3 combase 0x00000000d87bce00 ? RoGetApartmentIdentifier + 11536

4 combase 0x00000000d87ba931 ? RoGetApartmentIdentifier + 2113

5 combase 0x00000000d87f157c ? CoRegisterMessageFilter + 524

6 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

7 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 20: [84040] THREAD_PRIORITY_NORMAL

0 win32u 0x00000000d5f21144 ? NtUserGetMessage + 20

1 USER32 0x00000000d8fc3f76 ? GetMessageW + 38

2 quartz 0x000000007ffe2b2c ? AMGetErrorTextW + 65772

3 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

4 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 21: [88648] THREAD_PRIORITY_HIGHEST

0 win32u 0x00000000d5f2a264 ? NtUserWindowFromDC + 20

1 nvoglv64 0x0000000055603034 ? DllMain + 35876

2 nvoglv64 0x00000000555f281a ? DrvValidateVersion + 32138

3 nvoglv64 0x00000000555f15c7 ? DrvValidateVersion + 27447

4 nvoglv64 0x00000000555e8891 ? DrvDescribePixelFormat + 401

5 OPENGL32 0x000000009e88a686 ? wglDescribePixelFormat + 358

6 gdi32full 0x00000000d62430fc ? DescribePixelFormat + 76

7 nvoglv64 0x00000000555fad8f ? DllMain + 2431

8 nvoglv64 0x00000000555e88d7 ? DrvDescribePixelFormat + 471

9 OPENGL32 0x000000009e879c00 ? wglCopyContext + 3440

10 OPENGL32 0x000000009e879cce ? wglCopyContext + 3646

11 OPENGL32 0x000000009e88a044 ? wglChoosePixelFormat + 1652

12 OPENGL32 0x000000009e88a712 ? wglDescribePixelFormat + 498

13 OPENGL32 0x000000009e889a55 ? wglChoosePixelFormat + 133

14 gdi32full 0x00000000d6243079 ? ChoosePixelFormat + 57

15 DisplaySurface 0x000000000e172e84 ? DS::GPUSnifferMain + 73236

16 dvacore 0x0000000004e86fb1 ? dvacore::threads::CreateAsyncThreadedExecutor + 4273

17 dvacore 0x0000000004e8425b ? dvacore::threads::GetCurrentThreadID + 171

18 dvacore 0x0000000004e84444 ? dvacore::threads::GetCurrentThreadID + 660

19 boost_threads 0x0000000005b9c093 ? boost::thread::swap + 83

20 ucrtbase 0x00000000d60ddc05 ? iswascii + 165

21 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

22 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 22: [90988] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d929ff04 ? NtWaitForSingleObject + 20

1 KERNELBASE 0x00000000d63c3b7f ? WaitForSingleObjectEx + 159

2 nvoglv64 0x00000000555f405a ? DrvValidateVersion + 38346

3 nvoglv64 0x00000000553a756e ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ]

4 nvoglv64 0x00000000553a7220 ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ]

5 nvoglv64 0x00000000555f5cab ? DrvValidateVersion + 45595

6 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

7 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 23: [83296] THREAD_PRIORITY_NORMAL

0 ntdll 0x00000000d92a09d4 ? NtWaitForMultipleObjects + 20

1 KERNELBASE 0x00000000d640a9c6 ? WaitForMultipleObjectsEx + 262

2 KERNELBASE 0x00000000d640a8ae ? WaitForMultipleObjects + 14

3 nvoglv64 0x0000000055627735 ? DrvPresentBuffers + 39061

4 nvoglv64 0x0000000055627219 ? DrvPresentBuffers + 37753

5 nvoglv64 0x00000000559e02d0 ? vk_optimusGetInstanceProcAddr + 523328

6 KERNEL32 0x00000000d8b11fe4 ? BaseThreadInitThunk + 20

7 ntdll 0x00000000d926efc1 ? RtlUserThreadStart + 33

Thread 0 [91080] crashed with X86 Thread State (64 - bit) :

rax: 0x0000000000000000 rbx: 0x000000000014c3f8 rcx: 0xa11df57f5a890000 rdx: 0x0000000000000000

rdi: 0x00000000129a5610 rsi: 0x0000000000000000 rbp: 0x000000000014c250 rsp: 0x000000000014c150

r8: 0x0000000000000000 r9: 0x0000000000000057 r10: 0x0000000000000008 r11: 0x0000000000000246

r12: 0x0000000000000001 r13: 0x000000000014c760 r14: 0x0000000000000004 r15: 0x0000000000000002

rip: 0x0000000008c97d7f

Binary Images:

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0x13dd0000 - 0x13e56000 ImporterAVI.prm (11.0.2.2) C:\Program Files\Adobe\Adobe Audition CC 2018\Plug-Ins\Common\ImporterAVI.prm

0x15ef0000 - 0x15fb9000 ImporterQuickTime.prm (11.0.2.2) C:\Program Files\Adobe\Adobe Audition CC 2018\Plug-Ins\Common\ImporterQuickTime.prm

0x65590000 - 0x656bb000 mc_mfimport.dll (10.3.16.9707) C:\Program Files\Adobe\Adobe Audition CC 2018\mc_mfimport.dll

0x56d20000 - 0x56db8000 MSVCP100.dll (10.0.40219.325) C:\WINDOWS\SYSTEM32\MSVCP100.dll

0x12b90000 - 0x12bd4000 QTParser.dll (11.0.2.2) C:\Program Files\Adobe\Adobe Audition CC 2018\QTParser.dll

0x15fc0000 - 0x160dc000 CodecSupport.dll (11.0.2.2) C:\Program Files\Adobe\Adobe Audition CC 2018\CodecSupport.dll

0x160e0000 - 0x16182000 PlatformAudioCodecs.dll (11.0.2.2) C:\Program Files\Adobe\Adobe Audition CC 2018\PlatformAudioCodecs.dll

0x649a0000 - 0x64b54000 mc_dec_mp2v.dll (10.3.16.9707) C:\Program Files\Adobe\Adobe Audition CC 2018\mc_dec_mp2v.dll

0x64b60000 - 0x64e35000 mc_bc_dec_avc.dll (10.3.16.9707) C:\Program Files\Adobe\Adobe Audition CC 2018\mc_bc_dec_avc.dll

0x64e40000 - 0x6558f000 DNxHR.dll (2.2.2.22) C:\Program Files\Adobe\Adobe Audition CC 2018\DNxHR.dll

0x647d0000 - 0x64999000 mc_dec_mp4v.dll (10.3.16.9707) C:\Program Files\Adobe\Adobe Audition CC 2018\mc_dec_mp4v.dll

0x64640000 - 0x647cc000 SonyRawDev.dll (2.4.0.0) C:\Program Files\Adobe\Adobe Audition CC 2018\SonyRawDev.dll

0x80000000 - 0x800f9000 mp4decoder_dll.dll (1.1.5.50) C:\Program Files\Adobe\Adobe Audition CC 2018\mp4decoder_dll.dll

0xbdd00000 - 0xbdeb1000 MFPlat.DLL (10.0.16299.125) C:\WINDOWS\SYSTEM32\MFPlat.DLL

0xb2290000 - 0xb239a000 MFReadWrite.dll (10.0.16299.15) C:\WINDOWS\SYSTEM32\MFReadWrite.dll

0x64570000 - 0x6463a000 kdu_v75R.dll (7.5.0.0) C:\Program Files\Adobe\Adobe Audition CC 2018\kdu_v75R.dll

0x81360000 - 0x81407000 MSVCP110.dll (11.0.51106.1) C:\WINDOWS\SYSTEM32\MSVCP110.dll

0x81280000 - 0x81354000 MSVCR110.dll (11.0.51106.1) C:\WINDOWS\SYSTEM32\MSVCR110.dll

0xbe180000 - 0xbe1b2000 RTWorkQ.DLL (10.0.16299.15) C:\WINDOWS\SYSTEM32\RTWorkQ.DLL

0x16190000 - 0x16271000 ProResOpt.dll (11.0.2.2) C:\Program Files\Adobe\Adobe Audition CC 2018\ProResOpt.dll

0x16280000 - 0x1644c000 CFHDDecoder64.dll (9.0.5.682) C:\Program Files\Adobe\Adobe Audition CC 2018\CFHDDecoder64.dll

0x943c0000 - 0x94413000 cilkrts20.dll (2.0.4453.0) C:\Program Files\Adobe\Adobe Audition CC 2018\cilkrts20.dll

0x135b0000 - 0x135d5000 ImporterWindowsMedia.prm (11.0.2.2) C:\Program Files\Adobe\Adobe Audition CC 2018\Plug-Ins\Common\ImporterWindowsMedia.prm

0x80160000 - 0x803a9000 WMVCore.DLL (12.0.16299.15) C:\WINDOWS\SYSTEM32\WMVCore.DLL

0x9eb10000 - 0x9eb63000 WMASF.DLL (12.0.16299.15) C:\WINDOWS\SYSTEM32\WMASF.DLL

0xbcc70000 - 0xbcd9c000 mfperfhelper.dll (10.0.16299.15) C:\WINDOWS\SYSTEM32\mfperfhelper.dll

0x7ffa0000 - 0x8015c000 quartz.dll (10.0.16299.15) C:\Windows\System32\quartz.dll

0x54a00000 - 0x56c3b000 nvoglv64.dll (23.21.13.9101) C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_048172e9d7cc483d\nvoglv64.dll

0xd17d0000 - 0xd17e3000 WTSAPI32.dll (10.0.16299.15) C:\WINDOWS\SYSTEM32\WTSAPI32.dll

0xd5360000 - 0xd5387000 DEVOBJ.dll (10.0.16299.15) C:\WINDOWS\SYSTEM32\DEVOBJ.dll

0xd5f40000 - 0xd5f98000 WINTRUST.dll (10.0.16299.248) C:\WINDOWS\System32\WINTRUST.dll

0xcf140000 - 0xcf1af000 MMDevApi.dll (10.0.16299.15) C:\WINDOWS\System32\MMDevApi.dll

0xacdd0000 - 0xacef2000 AUDIOSES.DLL (10.0.16299.248) C:\WINDOWS\SYSTEM32\AUDIOSES.DLL

0xd1a90000 - 0xd1bc6000 wintypes.dll (10.0.16299.15) C:\WINDOWS\SYSTEM32\wintypes.dll

0x81020000 - 0x81279000 nvspcap64.dll (3.12.0.84) C:\WINDOWS\system32\nvspcap64.dll

System Information:

Processor Architecture: PROCESSOR_ARCHITECTURE_AMD64

Number of processors: 8

Processor type: PROCESSOR_AMD_X8664

Processor level: 6

Processor revision: 15363

Active processor mask: 0xff

Page Size: 4096

Allocation granularity: 0x10000

Minimum application address: 0x0000000000010000

Maximum application address: 0x00007FFFFFFEFFFF

Report · Mar 13, 2018

I afraid that as we are other users like yourself there is not a lot that we in a User2User forum can do to help. The best advice is to follow the FAQ Audition Crashed. Now what? and send your log files to audbugs.

Report · Mar 19, 2018

I have the same problem, but only when I try to play an audio file. I found the problem to be the Realtek audio software. When I uninstall the program, Audition doesn't crash. Unfortunately, I will need to get a new sound card that doesn't rely on Realtek software.

Here is a link to Adobes' fix:

Freeze or crash when you start Adobe app on system with Realtek HD Audio | Windows XP

I tried it, doen't work, as I have a more up-to-date driver.

Report · Mar 19, 2018

What is the default audio playback and recording device set to in Windows?

Report · Mar 20, 2018

Not sure... I have this problem with Audition and After Effects, when I try to play an animation or audio track it would crash the program.

I tried another driver from Realtek, it wouldn't install, got a fail when it tried to initialize the driver.

My system defaulted to Microsoft's "High Definition Audio Device" which seem to solve the problem with After Effects, as it's working now, but Audition is still crashing.

Report · Mar 21, 2018

...back to the same issue as before, After Effects and Audition crash when trying to ram preview in After Effects and play an audio file in Audition...

Report · Mar 21, 2018

..running Windows 7, Intel Xeon W-2125 CPU @ 4 GHz, 32 GB RAM (64 bit operating system),

with a NVIDIA GeForce GTX 1080 video card

Report · Mar 24, 2018

I had tried everything I think I could including buying a new external audio interface with no result whatsoever. In a desperate attempt I have resetted my Windows (while keeping my personal files). This actually fixed the problem. I thought this reset would cost like half a day or even more including installing all software i had. But it took only 1 hour to reset my Windows, update Windows, update the drivers and install all software.

So for me it is fixed. Maybe this can resolve your issue as well.

Report · Jul 19, 2018

I found stabilising power to cpu and ram has enormous benefits with adobe cc.

Report · Jul 20, 2018

Not normally required. See your answer in the other thread.

Report · Jul 23, 2018

I was experiencing total computer shutdown with an uncontrollable error on every start up with Audition. Now it works fine- this is also covered in uncontrollable error in media encoder forum.

Adobe Community

Audition crash on startup

1 Correct answer