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Black Screen instead of video playback

Community Beginner ,
Sep 05, 2021 Sep 05, 2021

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Hi there, I was editing a project and playback was as you expect - press play, hear audio, see video.

 

Suddenly whenever I press play I hear audio but video playback is just a black screen. The video file is still there as I scrub but as soon as I hit play I just see a black screen.

 

I have cleared cache, rebooted, looked through preferences but I am at a loss. Video attached

 

Audition 14.4.0.38

Windows 10 Pro

64GB RAM

AMD Ryzen 9 3950X 16-Core Processor

 

 

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Community Expert ,
Sep 05, 2021 Sep 05, 2021

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Over the last few months there have been quite a few complaints about this, one way or another. The first thing to check is to see if there's an updated video driver available for your machine; Windows updates have forced some manufacturers to have to release updated drivers almost on a weekly basis, so you might need to check often. There is no guarantee that this will fix it, but you need to check this first.

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Community Beginner ,
Mar 20, 2022 Mar 20, 2022

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Did you ever manage to sort this? I'm having the same issue. Graphics drivers upto date. It was playing, and then suddenly just stopped showing picture.

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New Here ,
Aug 28, 2022 Aug 28, 2022

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I have the same issue over in Windows and Mac, both computers are up to date and it's has been several months with this problem...

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New Here ,
Apr 02, 2023 Apr 02, 2023

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How is there STILL no fix for this?? Its literally holding up my work, i cant dub this movie because i cant fkn see anything. All my drivers are up to date, this is something i do on the regular so its not like its new. I have never seen anything like this What the actual fk...

 

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New Here ,
Apr 17, 2024 Apr 17, 2024

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Very Late Edit: So I reformatted the file to something smaller, I can't remember what, maybe mp4 or whatever and brought the file back in and it played normally. .

 

I hope this helps anyone still stuck

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Participant ,
Apr 25, 2023 Apr 25, 2023

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Yep having the same problem here. On OSX 13.3 and the latest version of Audition. 

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Community Beginner ,
Dec 11, 2023 Dec 11, 2023

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I have the same problem.

The Video is working fine until a certain timespot, and then it just goes black. Whenever I click pause, the picture reappears. as soon as i press play again, it goes black.

 

And this hasnt been fixed since 2 years?!?

 

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New Here ,
Feb 11, 2024 Feb 11, 2024

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Same problem in 2024! Is it solved? Adobe, do something with it!

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Community Beginner ,
Feb 15, 2024 Feb 15, 2024

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Audition's video player is just really bad. Adobe, do something with it! [2]

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New Here ,
Mar 20, 2024 Mar 20, 2024

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Same problem in 2024. As mentioned - Audition is just really bad piece of software. You need to move your workflow for that task to some other software.

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Community Beginner ,
Apr 17, 2024 Apr 17, 2024

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I keep waiting for a solution. It's been more than six months since the last update.

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New Here ,
Jul 17, 2024 Jul 17, 2024

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LATEST

We need a solution for this, keep happening!

 

 

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