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Question

Extract audio from CD fails in Win 7

Forum|Forum|15 years ago
January 20, 2011
10 replies
24788 views

I recently purchased a new Dell Studio XPS 8100 running Windows 7 64 bit Home Premium.

I purchased Adobe Audition 3.0 and upgraded to 3.01.

Extract audio from CD does work at all -- it does not even open a window to choose a track.

If I try to use the open command, I see the tracks but it says file type .cda is not supported.

(All of the above work perfectly with my old XP computer.)

I know my new hardware is working well because I can extract a CD track to a .wav file using
Windows Media Player. I can then opoen the .wav file in Audition and edit it.

What kind of dirty tricks is Microsoft Win 7 plalying on me?

Has anyone else had this problem?

Are there any patches to Audition or the OS to fix the problem?

Version 3 and earlier

This topic has been closed for replies.

A

Anonymous

Pale-Palaung supplied the right direction for me.

I have a Dell T3600 Xeon with A09 Bios where Audition would not recognize the CD drive.

By going to BIOS (F2)

-- Selecting 'System Configuration'

-- Selecting 'AHCI'

then choosing 'AHCI controller in ATA Mode' and applying the change.

NOTE: "This option only affects the ACHI Controller for SATA0 and SATA1 and

does not affect HDD0, HDD3, SAS0 or SAS1"

Now Audition 3.0.1 reads and extracts the CD drive correctly.

C

Charles1205Author

Participating Frequently

I finally found a solution to my problem. When trying to resolve another problem, I uninstalled the Dell Dock and the Dell Local Backup software that came with my system. I used Revo Uninstaller Pro to force a complete uninstall. Then the problem with Audition 3.01 went away and I was able to do a normal extract audio from CD.

SteveG_AudioMasters_

Community Expert

Chuck1205 wrote:
I finally found a solution to my problem. When trying to resolve another problem, I uninstalled the Dell Dock and the Dell Local Backup software that came with my system. I used Revo Uninstaller Pro to force a complete uninstall. Then the problem with Audition 3.01 went away and I was able to do a normal extract audio from CD.

Well I'm glad you fixed it, but I'm not in the slightest bit surprised that Dell caused it - we've had all sorts of problems with Dell and almost anything sound-related going back for donkey's years.

Dells are very, very bad computers from a sound POV - unless you remove every single bit of their software, and they haven't physically got at the machine; that's about your only chance with them.

J

jvedette

Participating Frequently

I read the posts in this forum recently as I had the same problem - Audition 3.0 not being able to extract tracks from a CD. However following a suggested solution in a previous post to change my SATA cd drive setting to IDE from ACHI (see Post 38 from Pale-Palung), the problem was solved. I am using Widows 7 Professional and an Asus M5A99X EVO motherboard.

S

serinabrown2011

New Participant

Normally, adobe audition3 can extract audio from CD, whether your sound card is normal, i just wanna know about this. If you make sure your sound card is ok, perhaps there is something wrong with your adobe audition. Do you know windows media player11 working for windows7. Open windows media player, click "Rip" button. Select format, then start ripping as you insert CD into hard discs. Another alternatives is using streaming music recorder, also extract audio from CD.

SteveG_AudioMasters_

Community Expert

serinabrown2011 wrote:
Normally, adobe audition3 can extract audio from CD, whether your sound card is normal, i just wanna know about this.

It has nothing whatsoever to do with your sound device - this isn't anywhere in the ripping chain. As for the rest, then read above what Wild Duck has to say.

A

Anonymous

I realise with most motherboard manufactures there may be no provision to select between hard drive and optical disc SATA connections via the BIOS as they are all linked together. However, with the motherboard I use (ASUS Rampage III Extreme) and an updated BIOS, this facility is enabled so one may choose between (1) AHCI or IDE for SATA 6 Gb/s connections and (2) AHCI or IDE for SATA 3 Gb/s connections, which becomes a nice solution to this vexing problem.

Otherwise, if one chooses AHCI for SATA connections in their computer they may have to toggle back and forth between IDE and AHCI in the BIOS to enable Audition for CD audio extraction – if this works at all in your computer. Beyond this, I have no answers.

A

Anonymous

Here is how I got the “Extract Audio From CDˮ in Adobe Audition v3.01 to work on my computer:

Operating system: Windows 7 Professional 64 bit

Motherboard: ASUS Rampage III Extreme

Audio Driver: ASIO4ALL

Hard Drive: Solid State (Serial ATA 6.0 Gb/s connected)

Optical Disc Drive: LG CD/DVD (Serial ATA 3.0 Gb/s connected)

Previously, I had the SATA controller set to AHCI in the BIOS for both the Solid State hard drive and the optical disc drives (the LG CD/DVD player/recorders). Adobe Audition did not recognise the presence of the CD in the system and, like others in this forum, the “Extract Audio From CDˮ command box was greyed out.

Taking a hint from Balibungalow in this forum, I kept my Solid State hard drive set to AHCI and changed only the SATA controller for the LG optical disc drives from AHCI to IDE (Parallel ATA) mode. Instantly, Audition recognised the CD in the computer and I was presented all the interface options for recording it.

I hope this may help you. If not, we are back to square one.

A

Anonymous

I thought I had checked this before and it looks as though I did.

The laptop here only has one "Standard AHCI SATA Controller", so there is no way of changing the modes of the HDD and CD drives separately.

So I'm still at square 1.

K

Kevgarlic

New Participant

Was this problem ever resolved ?

I've been using Audition 3.0 for 4 years now on a Gateway laptop Gateway MX8734 3408503R with a 160 Gig hard drive and 2meg of memory.

My operating system is Windows Vista Home Premium Service Pack 2 (build 6002)....

I am considering updating my OS to Windows 7 but first want to see how Audition would like Windows 7. I have seen the thread about previously reported problems with extract audio from CD not working, but, from what I can tell, the fix on this problem is inconclusive.

What's the latest regarding Audition 3.0 and 7?

Kevin

C

Charles1205Author

Participating Frequently

I have a Dell Studio XPS 8100 with Win 7 and the problems with Audition have

not been resolved. From previous posts to this thread, it appears that Dell

has screwed up the audio drivers so that they will not work properly with

Audition. So the problem with Audition and Win 7 only occurs on some PCs.

I don't know about Gateway.

Chuck

K

Kevgarlic

New Participant

Chuck,

Thanks for the reply....Interesting that it seems like Dell's driver modifications don't like 7.

I'll investigate this some more.

In the meantime, I'll keep checking this forum to see there are any other possible mismatch problems on my Gateway machine.

Of course one obvious answer for me is to just keep running running my Vista --- I don't know for certain, but there are probably

some Audition users out there using an even OLDER operating system on a Gateway and are having no problems.

Kevin

B

Balibungalow

New Participant

Received yesterday the update from 3.01 to CSS 5.5 and firstly removed the 3.01 from my HP Notebook DV3. Installed the new CSS version and was anxious to see if the extract from CD/DVD works. And it did!

Puzzled with this new info I removed the 5.5 version again and installed the 3.0 version (without update) trying to extract and: nothing!

Removed the 3.0 version again and installed the 5.5 version. Again the extract worked flawlessly.

For me it’s case closed as I can work on both my desktop and notebook with AA without a problem.

For all other users try CSS 5.5 if this works.

B

Balibungalow

New Participant

Hi,

I brought the same question up about 2 years ago. And nobody could give me a decent answer. After trial and error I found out that the problem is based upon the fact that all systems holding a PATA CD or DVD drive work well. No mather if this is a Windows 7 with 64 or 32 bit OS. At the moment your system is equiped with a SATA CD or DVD drive the problem starts.

In my main PC I have changed one of the DVD RW drives from SATA to PATA and with this drive, and only with this drive, the problem was solved.

Therefore is 100% a driver issue and nothing else. I hoped that with the CS5.5 this problem was solved. But apperently Adobe likes this work-around via a third party program more than solving the problem themselves.

bye

Will

E

emmrecs

Brainiac

Balibungalow wrote:
Hi,
I brought the same question up about 2 years ago. And nobody could give me a decent answer. After trial and error I found out that the problem is based upon the fact that all systems holding a PATA CD or DVD drive work well. No mather if this is a Windows 7 with 64 or 32 bit OS. At the moment your system is equiped with a SATA CD or DVD drive the problem starts.
In my main PC I have changed one of the DVD RW drives from SATA to PATA and with this drive, and only with this drive, the problem was solved.
Therefore is 100% a driver issue and nothing else. I hoped that with the CS5.5 this problem was solved. But apperently Adobe likes this work-around via a third party program more than solving the problem themselves.
bye
Will

Sorry, just not true, at least not for every system!

I have Win 7 32bit, a SATA DVD RW drive and a SATA BD RE drive; both allow to extract audio from CD direct into AA CS5.5. I'm pretty certain they also work without problem in AA 3.01, though I haven't needed to use them in that version for some time.

Jeff

B

Balibungalow

New Participant

Hello,

This makes me superstitious about the problem. With enough knowledge and spare parts to try something I must admit that the fact is not simple SATA and PATA related ( as I believed before) but something within AA.

Using a Sony-Optiarc in my laptop with W7 64P I cannot get a track list from a CD when I try to extract from CD or DVD.

But if I select preview and choice to extract a absolute block size (LBA) with start at 0 and end at 600. I can extract exactly 8 seconds. No problem.

So, it is not the drive (SATA or PATA) which is not recognized in AA but more the track list from the drive.

How to solve this?

I don't know. It's more Adobe's problem I suppose

Regards

A

Anonymous

Sorry to hear about your problems but Extract from CD works for me in Windows 7 64 bit with no problem. Very strange indeed.

C

Charles1205Author

Participating Frequently

What PC are you running on? I've got a Dell 8100.

-

RJRadio <forums@adobe.com> wrote:

Sorry to hear about your problems but Extract from CD works for me in Windows 7 64 bit with no problem. Very strange indeed.

>

V

voiceboy1

New Participant

As I've said before in several places, if you want a reliable system that continues to work, then put AA3.0.1 on an XP system with SP2 and use that. It will continue to perform, because nowadays M$ are only doing security updates for XP, and not screwing with the basics. That, and the fact that AA3.0.1 was designed to work with it makes it a very desirable way of operating, despite what anybody else tells you.

If you want a system to use for real work, then don't ever go with a new OS until at least one major service upgrade has happened.

I've just discovered this exact problem using Windows 7 Professional. Any sign of a fix coming?

Al

O

OncleDave

New Participant

I am totally unable to usea cd track in audition 3, either as "INSERT FROM CD AUDIO" or as "OPEN*

the dialogue box does not show tracks on cd

A

Anonymous

I believe the answers are

Yes many others have had the problem of not being able to use the CD features of Audition in Windows 7.

and

No, there seems to be no patch.

I think the only workaround is to use another extraction program, such as Exact Audio Copy, and then import the files.

It's not very satisfactory.

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