Importing presets and keyboard shortcuts
I'm trying to import a folder of presets and keyboard shortcuts into 2023 adobe audition. I've gone into Windows C: > User > Public > Documents > Adobe > Audition and deleted all folders (labeled 22.0 and 23.0), then I inserted my folder with the custom presets that I recieved from my engineer (labeled 23.0). Files in this folder are .xml
However, when I go back into audition after these steps the app is still using default settings/presets.
I should mention these presets were previously installed by my engineer and working fine, an adobe agent had me delete all my adobe apps (a seperate issue) so my app is back at default. My engineer doesn't have availability to re-install- Any help would be appreciated!
