Importing presets and keyboard shortcuts

Report · Sep 12, 2023

I'm trying to import a folder of presets and keyboard shortcuts into 2023 adobe audition. I've gone into Windows C: > User > Public > Documents > Adobe > Audition and deleted all folders (labeled 22.0 and 23.0), then I inserted my folder with the custom presets that I recieved from my engineer (labeled 23.0). Files in this folder are .xml

However, when I go back into audition after these steps the app is still using default settings/presets.

I should mention these presets were previously installed by my engineer and working fine, an adobe agent had me delete all my adobe apps (a seperate issue) so my app is back at default. My engineer doesn't have availability to re-install- Any help would be appreciated!

Report · Sep 12, 2023

I've also put the file in

C:\Users\'Username'\AppData\Roaming\Adobe\Audition

Report · Sep 13, 2023

I don't think you can import presets like that at all - you have to add your specific presets to the existing folder with the same name, otherwise Audition will think that the version-specific folder that was there when it was last opened has been trashed (which it has, of course) and instantiates a new vanilla version - which is what you've got, with no additional presets in it. As far as I'm aware, it's reasonably easy to do as long as you use an .xml editor - there's a version of Notepad that does this that's freely available.

This whole situation has got worse over the years. It used to be the case with the previous codebase that you could just drop your folder onto the Audition icon, and the import would happen automatically - the presets would be integrated into the appropriate folder automatically. As far as I'm aware, that hasn't been possible for quite a while now, which is a bit of a shame.

Report · Sep 13, 2023

Thank you so much for responding Steve! A shame indeed, the info is deeply appreciated. I'm confused on what the steps need to be followed in using notepad to edit the .xml - Can you elaborate on the steps for that please?

I've also tried dragging and dropping the contects from my folder into the existing one, to no avail.

(Seriosuly, thanks again)

Report · Sep 13, 2023

The version of Notepad that you need is the .xml one which you can find here. One you open up the appropriate files, the structure becomes reasonably obvious; you just need to add extra chunks to it from the file you're adding from, and save the result.