Insert Silence Dialog Box Not Showing Up

Report · May 21, 2022

Hello!

I'm using Audition and I'm trying to "Insert Silence" into my clip but the dialog box does not show up. I've gone to "Edit > Insert > Silence" and I've also tried the "Effects > Silence" the option is greyed out and doesnt seem to be active.

I just installed Audition for the first time since using "SoundBooth" so I'm not sure why this option isnt working.

Can someone please help me?

Thanks so much and God Bless!

Report · May 21, 2022

FYI...Im in the Waveform view where it's not working! Thanks!

Report · May 21, 2022

Edit>Insert>Silence works fine here. Chances are that the dialog box is working, but has hidden itself somewhere on your display. If you want to test this idea first, then make a selection on the waveform screen, Select Edit>Insert>Silence, and hit the Enter key. If it turns your selection to silence, then it's working. If it doesn't, something strange has happened to your installation - report back.

Report · May 21, 2022

Hey sir!

I tried what you said and you may be right. If you see the video link, I was able to select and make a selection silent, but when I tried to insert a silence nothing happens.

Here's the link to view the video clip sample: https://www.loom.com/share/935d3f4451694388acc3dddaf5529d8c

Would you know where the dialog box may be?

Report · May 22, 2022

When this happens with any sort of dialog prompt, it's usually behind the main screen. But I have to say in the same breath that it really shouldn't happen at all. When that sort of dialog box pops up, it defaults to sitting centre-screen and in front. You can move the box temporarily if you want, but next time it's called, it's back to where it should be. So if you pick up the whole main screen and move it, and it isn't there, then we'd have to be looking at a different situation, and there's only one that comes to mind - and that's that your PC's video driver has refused to display it as a separate entity. If this happens, then the thing to do is to find out whether there's an updated video driver available. You may think that's a bit far-fetched, but believe me, it isn't... I have to update the video driver on my DAW regularly because Microsoft have done something strange and unnecessary with their updates. I think they do it just to keep Nvidia on their toes, but updating really does keep it performing correctly, which it doesn't otherwise. So it's well worth checking.

Report · May 22, 2022

Firstly sir! Thanks for all your help and respondes! Having someone to talk to about computer issues is helpful by itself! God bless you sir!

Ok, So after your last response, I uninstalled and reinstalled Audiotion from the Creative Cloud interface. (That was easy to do by the way!!!) And it still didnt work.

However, I tried it again and in seems like the "Insert > Silence" command only works from the "Multitrack View" not the "Waveform View". Please see my scren video here: https://www.loom.com/share/a7f42ea53c3e42d0877522700fddbef7

Is this how this is supposed to work? Shouldnt it work from both views?

Report · May 22, 2022

Edit>Insert>Silence works in both views, although it has a different effect in Multitrack, where it inserts time at the cursor position. This is a screengrab of it working correctly in Waveform view:

Report · May 23, 2022

Ok cool! Gotcha sir! Thanks so much for all your help and responses! I so appreciate it!!!

Report · Feb 06, 2023

I have the same problem when I tried to insert a duration of silence to a audio track of m4a format. However, after converting it to wav format, I successfully inserted a duration of silence.

Report · Feb 19, 2023

I'm having the same problem. I've used this tool for years. Double checked to make sure it wasn't hidden. Definitely think this is a bug.

Report · Mar 05, 2023

Im like a month late but make sure the file is saved as .wav. I had to figure that out. So just go to file>save as>.wave

then silence should work

Report · Jun 26, 2023

Ahhh thanks! This fixed it for me.

Report · Sep 03, 2025

That worked for me too! Excellent.

Report · Sep 19, 2023

Thank you! I was working with an m4a, and couldn't understand why it wasn't working. Saving it as a wave fixed it. You would think Adobe would give an error prompt or something.

Report · Sep 30, 2023

Yep, same in Adution 23.6.1.3 as of September 30, 2023.

Report · Apr 02, 2024

thanks! adobe will never be perfect.

Report · Sep 30, 2023

Same bug (Insert Silence dialog does not show up in Waveform view) with Audition 23.6.1.3 - only happens to m4a files. Convert the file to any other format (wav, mp3, anything) and it works as expected. Definitely a bug.