Recording in waveform but not in multitrack
I'm trying to record a phone conversation with Alesis iO2 audio interface and Adobe Audition. To the left channel I have a mic connected, to the right one - the telephone.
When I record in waveform - it's okayish, but the right channel (from the phone) is too loud and results in overdrive. Hardware gain reduction is not enough.
So I thought I would record in multitrack and use Audition mixer to reduce the right channel. But the multitrack is not recording at all, despite setting input devices on Track 1 and Track 2 and toggling the power on both tracks. What am I doing wrong?
Sorry if my vocabulary is a little rough, I'm new to sound editing and don't have much experience.

