Code: 61. Error in WAV/W64/RF64 file. Malformed ‘fmt’ chunk
I found a solution to this in another thread [Error Code 61 when attempting to upload a wav file to Audition ] but it requires downloading something from a private site with a log-in and password. Does adobe provide a solution to this problem?
We are trying to have someone call in to our VOIP phone system and record a brief message (quote) and then take the wav file it records and bring it into Audition or Premiere.
When I do I get this error message: "Error: This file is not supported by libsndfile. Code: 61. Error in WAV/W64/RF64 file. Malformed ‘fmt’ chunk."
I'm on a Mac system and the file previews for another guy in the office on a PC (unfortunatley he doesn't have access to the Adobe apps.)
I can't find any other mention of this problem elsewhere.
Any pointers would be greatly appreciated.
