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Known Participant
May 13, 2024
Question

Adobe Bridge 14.1 is not compatible with macOS 11.7.10

  • May 13, 2024
  • 6 replies
  • 10734 views

With the release of Adobe Bridge 14.1 today, Bridge will no longer open in Big Sur.

 

Be aware if you have auto update turned on you will need to uninstall and install version 14.0.4

 

Same thing happened with Photoshop 25.7

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-25-7-on-macos-11-7-1-does-not-launch-showing-incompatible-on-big-sur/idi-p/14574436

This topic has been closed for replies.

6 replies

Adobe Employee
June 20, 2024

Hello, 

 

We have just released a new Adobe Bridge 2024 build (14.1.1.274) which fixes this issue. We would love for you to try it out and share feedback. 

For a complete list of fixed issues, please refer https://helpx.adobe.com/bridge/kb/fixed-issues.html 

 

Regards, 
Bridge Team 

Community Manager
June 12, 2024

Hello,

 

We have just released a new Adobe Bridge 2024 Beta build (14.1.1.271) which fixes this issue. We would love for you to try it out and share feedback.

 

For a complete list of fixed issues, please refer to community post announcement: https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available-14-1-1/m-p/14675071


Regards,
Bridge Team

TBienAuthor
Known Participant
June 12, 2024

So far, so good. 

 

Thank you

Known Participant
June 9, 2024

I'm running the most updated version of sonoma.

Bridge crashes during startup.

Has been totally unusual for me for 2 months now.

Happened almost 2 years ago with version 12. Then one of the updates to 13 inexplicably fixed it.

Now here we go again.

Just another day at the ranch with adobe....

Community Manager
May 30, 2024
Thank you for bringing this issue to our attention and sharing your feedback.

We recently updated one of our dependencies which has created this unintended issue for users on Big Sur. We are working towards a change to allow launch of Bridge on Big Sur for now. We will keep you posted once a release is out with that change. For current set of workarounds, please refer to this link.

But at the same time, we are also evaluating not allowing installation of Bridge on BigSur for future releases. This is because as per Bridge System Requirements, BigSur is not a supported MacOS version as some of our dependencies (For e.g. video library) require MacOS Monterey and above.

We appreciate your patience and encourage everyone to consider updating to the recommended macOS versions to ensure optimal performance and compatibility with our applications.

Thank you for your understanding and continued support!
Bridge Team.
Participant
May 31, 2024

I have the same problem too. I'm fine if Adobe decides not to support Big Sur.  SIMPLY inform the user the new version does not support Big Sur and don't have it installed and overwritten without telling us and leave us wondering what happen - it makes me feel Adobe is a ordinary company but I know it isn't.

Known Participant
May 20, 2024

Bridge was working fine on my machine until it did an automatic update, now it won't open.  I have an old mac running Big Sur.  I may need to reinstall an older version of Bridge.  How do I do this?  Help and the virtual assistant seem to be of no use.

kglad
Community Expert
Community Expert
May 20, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Known Participant
May 20, 2024

OK, thank you.

Legend
May 15, 2024

This is documented in the system requirements.

https://helpx.adobe.com/bridge/system-requirements.html

TBienAuthor
Known Participant
May 15, 2024

And yet Adobes auto update feature updated Bridge to 14.1 as well as the info pallet showing it is compatable "with this device" which it can tell is running Big Sur

Legend
May 16, 2024

The fix is to get off Big Sur and upgrade to Sonoma. Don't know what else to tell you.