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Adobe Bridge 2022 Constantly Crashes in Windows 10

New Here ,
Jun 08, 2022 Jun 08, 2022

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I was prompted to update my Adobe Bridge, and upon launching the updated software, I was met with constant crashing. I can't even scroll more than two lines into a folder before the program closes.

 

For reference, here are my system specs:

Windows 10

AMD Ryzen 5 3600

16GB of RAM (2x8GB) DDR4-3600 CL16

Zotac RTX 3060 12GB OC

Adata Swordfish 250GB M.2-2280 NVME SSD (This is the drive with the files I'm attempting to access)

 

If someone knows what to do about this, it would be greatly appreciated if you could help me out, as this program is literally unusable at this point.

 

 

 

{Title edited by Moderator}

TOPICS
Bug , Crash or freeze , Problem or error

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Adobe Employee ,
Jun 09, 2022 Jun 09, 2022

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Hi there,

 

Sorry to hear that Adobe Bridge is crashing. We're here to help.

Would you mind sharing your workflow? You are seeing this issue after the application update, right? Do you see any error messages? Did you try re-installing the application? If not done yet, please try.

 

Also, reset bridge preferences:

  • Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears.
  • Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

Here are a few troubleshooting steps, have a look: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html#:~:text=Adobe%20Bridge%20c....

 

Let us know how it goes.

 

Regards,

Ranjisha

 

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New Here ,
Jun 16, 2022 Jun 16, 2022

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I seem to have narrowed it down to a preference titled "Save 100% previews in cache" that is on by default. Turning it off seems to have resolved the issue.

 

I also discovered that this issue is not specific to Windows devices, as my school Macs have the exact same issue. Turning off the preference solved the issue there as well. 

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