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Alfred5E88
Known Participant
March 24, 2023
Answered

Adobe Bridge permanent CPU usage

  • March 24, 2023
  • 23 replies
  • 9369 views

When I let Bridge index a folder of RAW files, initially the CPU usage is high, then it drops after all RAW files have been indexed.

 

But Bridge continues to use 20-25% CPU, even if it apparently is doing nothing. When I exit Bridge (i.e. I close the window), this 20-25% CPU continues in the background.

It only stops when I kill the Bridge process in the task manager.

 

Is there any way to preven Bridge from using 20-25% CPU when it's doing nothing?

    This topic has been closed for replies.
    Correct answer NRC13

    In response to my earlier post, Adobe contacted me and arranged for three of their Bridge team to come online and look at the CPU problem on my PC.  They are aware of the problem and they are working on it.  There was no indication as to when they would have a solution but that will depend on what they find is causing the problem.  Meantime the simple workaround is to use Bridge 12 which is fine.  

    23 replies

    L
    Larry29731486lwom
    Known Participant
    November 17, 2023

    I'm trying out 14.0.1.1137 and it did not fix it for me. The only new change in behavior is bringing Bridge to the front-most app will stop the cpu usage, so you no longer have to do the resize the content window thumbnail size trick. This lasts for about 1-2 minutes and then its back to burning cpu. This is on mac OS 13.6.1.

    R
    redcrown on guard
    Inspiring
    November 10, 2023

    Eureka! Bridge version 14.0.1.1137 and Camera Raw version 16.0.1.1683 released today (11/10/23). An initial test, browsing 10 folders with 200+ images, and NO CPU PROBLEM! (Shouting intentional). Plus, no re-caching seen.

     

    It took 8 months but they finally got it fixed. Fingers crossed it stays fixed. Bridge is great, but the caching logic is based on some ancient and out-dated structure. I'm sure it's a nightmare for coders. 

      R
      redcrown on guard
      Inspiring
      September 14, 2023

      While continuing to poke around with these Bridge problems I encountered a new error I've never seen before (in 20+ years). I had noticed that the NEW Bridge would sometimes regenerate previews as I navigated folders. Not always, and not on all images in a folder. This was a little consistent with ancient history. Updates to Bridge and ACR years ago would sometimes do that - regenerate previews. In fact, there was a time when Bridge/ACR would regenerate previews constantly, over and over again on the same folder.

      So I tried testing NEW Bridge V14 against OLD Bridge V13 (the last version that worked well). I let OLD Bridge V13 cache a folder of images, then launched NEW Bridge on that folder to see if it regenerated previews. I went back and forth on this, several reps on different folders, looking for a pattern. But I didn't find one. Sometimes NEW Bridge would regenerate previews, sometimes not, with no logic I could see.

      But then, suddenly, OLD Bridge gave me an error, shown below, saying the cache was bad. I closed OLD Bridge, made a backup copy of my cache, then re-launched OLD Bridge. As promised, it purged the entire cache. Could be a big problem without a backup. My cache is 22 GB, 46K files in 570 folders. It takes hours to rebuild from scratch.

      And FWIW, all versions of Bridge after V13 ignore the "Generate Monitor Sized Previews" option. They generate 2048 pixel previews in the 1024 cache folder, regardless of monitor size. OLD Bridge V13 correctly generates 2560 pixel previews that match my monitor size.

      grafikundso
      grafikundso
      Participating Frequently
      September 14, 2023

      fun fact. its marked as sovled. haha

      grafikundso
      grafikundso
      Participating Frequently
      September 14, 2023

      i gave up on this... adobe seems not to be able to fix for years. its horrible. 

      R
      redcrown on guard
      Inspiring
      September 14, 2023

      We have another update. Photoshop 25 was released yesterday, and a Bridge update to version 14.0.0.102 came along for the ride. The Bridge Beta is still at version 14.0.0.94 and ACR did not change either. ACR still at version 15.5.1.1597.

       

      A test of the CPU problem shows no joy. Still clocking constant CPU when larger thumbnails are displayed. I assume this Bridge update was just to make it integrate with the new Photoshop and nothing else.

       

      I participated in a video conference with Adobe techs a few days ago and was able to demonstrate the CPU issue clearly. They had me email a log file to them, so maybe there is hope. I'm still surprised and confused that they apparently can not duplicate the issue in-house.

      V
      Community Manager
      VarunVarshneyCommunity Manager
      Community Manager
      September 14, 2023

      Hi @redcrown on guard ,

       

      Thanks for taking out time to share the logs and the required information in our connect session.

       

      With your help, we were able to reproduce the issue at our end and are investigating it actively. We will keep you posted once a Beta or Main release is out with a fix.

       

      Regards,

      Bridge team

       

       

        R
        redcrown on guard
        Inspiring
        August 30, 2023

        Got another update to Bridge Beta today. Now version 14.0.0.94.
        Still no fix to the CPU problem. Symptoms the same as reported earlier.

        Varun Varshney
        Adobe Employee
        Varun Varshney
        Adobe Employee
        August 31, 2023

        Hi @redcrown on guard ,

         

        Thanks for reporting this issue to us. Apologize for the inconvenience.

         

        We would like to gather more information to investigate this issue further. It would be of great help if we could connect over a virtual call. If this works, please share the timezone/preferred slot at sharewithbr@adobe.com

         

        Looking forward to your response.

         

        Regards,

        Bridge team

        R
        redcrown on guard
        Inspiring
        September 4, 2023

        I received email from you saying "We have sent and invite for 10:30 AM US time for Tuesday (5th September)."

        I responded, "I have no idea what this means. An invite to what?"

        No word since then. Still no idea what I'm invited to and how I get there. Or which "10:30 AM US time". There are 4 of them.

        M
        Mundstrom
        Participating Frequently
        August 1, 2023

        Same issue. As long as Adobe Bridge i open, it continues to make my CPU hurt, even long after it should be done indexing and building thumbnails and previews,  the fans spinning, noticable decline in system speed overall. It's also painfully slow just to scroll, create a stack, drag a file anywhere. For the most part Bridge is almost unusable. 

         

        My specs are:

        • Adobe Bridge version 13.0.3
        • Mac OS Ventura
        • Mac Mini (late 2018) 3,2 GHz 6-Core Intel Core i7
        • RAM: 32GB

         

        I have the same issue wether or not I'm using my eGPU with an AMD Vega 56 card, because Bridge does not support this card for accellerated performance (even though Mac OS and most other Adobe apps make use if the card - yeah - why is that?! Adobe Photoshop, Premiere, and After Effects with all their advanced realtime graphics processing, encoding and rendering will use the eGPU, but Bridge which is basically a thumbnail-based file browser, can't support my graphics card... that's just utterly unacceptable). 

         

        NRC13
        NRC13
        Inspiring
        August 1, 2023

        I had the same CPU problem with Bridge 13.0.3.  I suggest you try the latest Beta version of Bridge - version 13.0.4.  It fixed the CPU problem for me.

        M
        Mundstrom
        Participating Frequently
        August 1, 2023

        I should have acess to beta apps, already trying Photoshop Beta, but can't find Bridge 13.0.4 in Creative Cloud Desktop - are you on Windows perhaps?

        C
        Craig Rozynski Shutterfly
        Participant
        July 18, 2023

        Activity Monitor showed Adobe Bridge 13 was running my brand new M1 Macbook's processor at ~350%.

        Unfortunately the suggested fixes here didn't work.

        After 2 weeks a strong electrical burning smell began permeating my small office.

        Ignored it for a week but started feeling ill.

        Took the Macbook in for a service and was told a component on the logic board was burnt. 
        I've switched to using the Finder for image browsing for now.

        S
        Adobe Employee
        swati1234
        Adobe Employee
        July 11, 2023

        Hi,

        The latest beta build 13.0.4 contains fix for the issue, could you please try and validate if that resolves the issue for you.
        https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available-13-0-4/td-p/13898868
        Regards,
        Bridge Team

          NRC13
          NRC13
          Inspiring
          July 11, 2023

          Bridge Beta 13.0.4 has fixed the CPU problem for me.  

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