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Bridge 12.0 causing images/thumbnails to flicker madly on the screen

New Here ,
Nov 20, 2021 Nov 20, 2021

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After installing Bridge 12.0, when I access a folder of images (that have been culled originally from photo mechanic version 6), the images flicker like mad (including xmp files) on the screen (see file attached) making it unusable.

 

I reverted back to the previous edition of Bridge and the flickering/bug went but Adobe has now forced me to have the latest Bridge 12.0 and the problem has returned.

 

Please can I have some assistance from someone?  I would normally just run off the old Bridge but it wont work unless it has the latest update.

 

I hope I can find help here. I am disspaointed that is no live chat or way of speaking specifically to someone from Adobe, like a helpdesk or chat.

 

Thank you in advance for any help.

 

Kind regards, 

Jennifer

 

 

TOPICS
Bug , Crash or freeze , Download and install , Import and export , Problem or error

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correct answers 1 Correct answer

New Here , Jan 22, 2022 Jan 22, 2022

Thnaks Adobe, whit the new update 12.00.1 my Adobe Bridge it work rightly.

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Community Expert ,
Nov 21, 2021 Nov 21, 2021

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Hi Jen,

 

This is a bug in the latest Bridge. There's nothing you can do to resolve it at this point beyond being patient while we wait for a fix.

 

I am very sorry about this. (BTW, I'm a middleman here, I can only report.)

 

 

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New Here ,
Nov 27, 2021 Nov 27, 2021

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H Jen0101, I have the same problem when I install bridge 12, now I have returned to version 11 hoping that adove will solve the problem in a new update.

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Adobe Employee ,
Dec 05, 2021 Dec 05, 2021

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Hi,

Thanks for your feedback, we are able to reproduce the issue. Team is investigating the same.

Thanks,

Bridge Team

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New Here ,
Jan 22, 2022 Jan 22, 2022

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Thnaks Adobe, whit the new update 12.00.1 my Adobe Bridge it work rightly.

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Community Beginner ,
Dec 05, 2022 Dec 05, 2022

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A year later the problem still persists. Different computers, different versions of Bridge. What now?

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New Here ,
Dec 07, 2022 Dec 07, 2022

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I'm on 13.01.583 and it's started happening for me. Never had it before.

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New Here ,
Dec 08, 2022 Dec 08, 2022

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Can confirm it is happening to me as well. I've had it for a while. It seems to go away temporarily when you exit the image viewer and go back, but after a few minutes, the flickering returns. Version 12.0.2.252

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New Here ,
Dec 08, 2022 Dec 08, 2022

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FYI, I updated it to the newest version and it still has the issue (13.0.1.583)

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Participant ,
Dec 10, 2022 Dec 10, 2022

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Same here. When will we get a fix please Adobe.

 

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New Here ,
Dec 25, 2022 Dec 25, 2022

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LATEST

Same as well. Most annoying thing ever. 

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