Bridge 2023 mouse issues

[Jakub Šmíd]

Hello,

just installed Bridge 2023.

- Scroll + ctrl does not resize thumbnails.

- "Additional Side Back button" of my mose does not send me back.

Both "features" worked with 2022. Therefore I downgrade. Well done, Adobe.

Regards

Jakub

[Parksite Karl]

I also have this issue.  I didnt know how to, nor want to take the time to figure out how to explain it, so thanks!

These issues are getting ridiculous!  Pay hefty subscription costs so we can constantly make you adjust how you work.

I'm still angry everytime I have to make two extra steps to save a JPEG (Save a Copy) in photoshop.

[PECourtejoie]

@Parksite Karl This change (Save a copy) was mandated by Apple, and for consistency, applied on PC.

the idea is that a save as should provide only formats that support all the elements of the image, Adobe had allowed users to save a 16bits file with layers to jpeg directly, but some users did not realize that they were losing some features, could not recover layers, etc. 

In your preferences>File Handling (CTRL+K, CTRL+6) check "Enable legacy "Save As"  to get the behaviour you are used to. (but pay attention of what you do)

[Parksite Karl]

Thanks for the explanation and telling me how to revert.  Much appreciated.

[PECourtejoie]

You are very welcome, glad to be of help!

[Alli25508956p2qk]

Gonna have to go back until its resolved, muscle memory is a lot harder to combat against when you're trying to go through your workflow than having the old version that works effectively.

[klocksmith]

I have the same problem with the mouse and the back button.... I never thought that such a small change would get me so upset.
Drastic cut in the workflow and ... actually in my entire work life balance and my life philosophies.

[DutchAlex]

I have the same problem. The left button at the left side is now working.

Windows 10
Logitec G502 lightspeed moude.

[Rahul Saraogi]

Hello,

Thank you for reporting this. The team is currently investigating both issues.

Thanks,

Bridge Team

[Elias16B8]

One Month after the First Report? Are you guys kidding? Paying that much, and than this slow reaction? I think this is obviousley the Middlefinger towards all our faces. Thanks for noting! 

That kind of Problem had to be done after one day. We are all working. We have no time. That thing is so much more expensive. I cant understand this narrow-minded business practice. Over and over angain. 

[PECourtejoie]

Hi, @Elias16B8 unfortunately, any change you make in software has repercussions.

A test period is needed for the fixes to make sure they do not create other issues.

If you are working on a production machine, a basic workflow recommendation is to configure your Creative Cloud application in order to disable updates, and not uninstall the previous versions, and wait for dot fixes before upgrading any critical piece of software...

You can reinstall the previous version of Bridge: https://helpx.adobe.com/download-install/using/install-previous-version.html

[passitheape]

I can confirm all these issues also for Windows 11. Just updated my Logitech Options, but didn't help...

Come on, Adobe, fix it please.

[Rahul Saraogi · Accepted solution]

Hi,

The mentioned issues are fixed in the latest patch release #13.0.1.583. Please install and confirm if that fixes the issues.
You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html

Thanks,
Bridge Team

[Jakub Šmíd]

Thanx!

[klocksmith]

Thank you very much!

Mouse Back Feature works now, great! Also Thumbnails Wheel Zoom works again.

So only Stgr+N for new window/new panel is still missing...

[jordanwd]

Yay thank you for the update! Navigation works great now so far, we appreciate it!

[filippor62561700]

Hi, where I can find this patch? In the creative cloud app is no newer version available. I can't find any download for this patch.

[Rahul Saraogi]

You can check for updates in Creative Cloud Desktop app under Help menu.

[PECourtejoie]

Hi, you might need to wait for the patch to replicate on all the servers of the world...

[Elias16B8]

Nice, it works.

[DutchAlex]

Thanx, it works. 

[Julia21884612uz3e]

I can confirm that backspace also once again work for navigation. Thank you.

[johann rynod37036087]

Thank you! Issue has been fixed.

[chuck@chuckespinoza.com]

And it's back. Second monitor used for Bridge. When reviewing images in full screen mode then returning to thumbnail/folder view my mouse disappears. Only a restart of bridge brings it back. Issue was fixed in prior update and is now back with 13.1.0583

[filippor62561700]

13.0.1.583 version, no issues of this kind.

[barba Emil]

I have occasionally similar problem with mouse disappearing, except switching to another app solve the problem - mouse pointer is back. No need to restart Bridge. But is still very annoying.