New Participant

Answered

Bridge 2023 mouse issues

Forum|Forum|3 years ago
October 18, 2022
22 replies
6547 views

Hello,

just installed Bridge 2023.

- Scroll + ctrl does not resize thumbnails.

- "Additional Side Back button" of my mose does not send me back.

Both "features" worked with 2022. Therefore I downgrade. Well done, Adobe.

Regards

Jakub

This topic has been closed for replies.

Correct answer Rahul Saraogi

Hi,

The mentioned issues are fixed in the latest patch release #13.0.1.583. Please install and confirm if that fixes the issues.
You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html

Thanks,
Bridge Team

Mohit Goyal

Community Manager

Hi all,

We're happy to announce the release of Adobe Bridge Beta (13.0.3.686). This update includes the fix for this issue. To see the list of all fixed issues in this Beta release, click here

Please update or install Bridge Beta via the Creative Cloud Desktop app.

Steps to install/update

Install: Go to the Creative Cloud desktop app and select Beta apps in the left sidebar of the Apps panel. Then select install for your beta app.

Update: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel and Check for updates. Then click update for your beta app.

Let us know if this Beta release resolves the problem for those affected, and share your feedback.

Thanks,

Mohit

J

johann rynod37036087

New Participant

Thank you! Issue has been fixed.

C

chuck@chuckespinoza.com

Participating Frequently

And it's back. Second monitor used for Bridge. When reviewing images in full screen mode then returning to thumbnail/folder view my mouse disappears. Only a restart of bridge brings it back. Issue was fixed in prior update and is now back with 13.1.0583

filippor62561700

New Participant

13.0.1.583 version, no issues of this kind.

Rahul Saraogi

Correct answer

Community Manager

Hi,

The mentioned issues are fixed in the latest patch release #13.0.1.583. Please install and confirm if that fixes the issues.
You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html

Thanks,
Bridge Team

Jakub ŠmídAuthor

New Participant

Thanx!

P

passitheape

New Participant

I can confirm all these issues also for Windows 11. Just updated my Logitech Options, but didn't help...

Come on, Adobe, fix it please.

Rahul Saraogi

Community Manager

Hello,

Thank you for reporting this. The team is currently investigating both issues.

Thanks,

Bridge Team

E

Elias16B8

New Participant

One Month after the First Report? Are you guys kidding? Paying that much, and than this slow reaction? I think this is obviousley the Middlefinger towards all our faces. Thanks for noting!

That kind of Problem had to be done after one day. We are all working. We have no time. That thing is so much more expensive. I cant understand this narrow-minded business practice. Over and over angain.

PECourtejoie

Community Expert

Hi, @Elias16B8 unfortunately, any change you make in software has repercussions.

A test period is needed for the fixes to make sure they do not create other issues.

If you are working on a production machine, a basic workflow recommendation is to configure your Creative Cloud application in order to disable updates, and not uninstall the previous versions, and wait for dot fixes before upgrading any critical piece of software...

You can reinstall the previous version of Bridge: https://helpx.adobe.com/download-install/using/install-previous-version.html

D

DutchAlex

Inspiring

I have the same problem. The left button at the left side is now working.

Windows 10
Logitec G502 lightspeed moude.

klocksmith

New Participant

I have the same problem with the mouse and the back button.... I never thought that such a small change would get me so upset.
Drastic cut in the workflow and ... actually in my entire work life balance and my life philosophies.

A

Alli25508956p2qk

New Participant

Same issues with the side buttons of the mouse not working for forward / backward between folders. Giant inconvenience when you go in and out of folders as much as I do in my workflow.

Let me know if anyone else is experiencing this one: I have dual monitors, I used to be able to hit the space bar on a file in Bridge to preview it, I could leave the preview up for reference on one screen and move to work on a task on my second screen, mouse back over to the first screen hit space again and it would close out the preview and continue letting me browse in Bridge as normal. With the new update I can bring the preview up but once I leave to go to the second screen I have to manually hit the bridge icon in my toolbar before it will let the preview close out with the space bar. Again very frustrating when working on a workflow like mine with lots of back and forth and none of the short cuts you're used to are working. Those additional steps add up throughout the day.

Parksite Karl

Inspiring

I also have this issue. I didnt know how to, nor want to take the time to figure out how to explain it, so thanks!

These issues are getting ridiculous! Pay hefty subscription costs so we can constantly make you adjust how you work.

I'm still angry everytime I have to make two extra steps to save a JPEG (Save a Copy) in photoshop.

PECourtejoie

Community Expert

@Parksite Karl This change (Save a copy) was mandated by Apple, and for consistency, applied on PC.

the idea is that a save as should provide only formats that support all the elements of the image, Adobe had allowed users to save a 16bits file with layers to jpeg directly, but some users did not realize that they were losing some features, could not recover layers, etc.

In your preferences>File Handling (CTRL+K, CTRL+6) check "Enable legacy "Save As" to get the behaviour you are used to. (but pay attention of what you do)

Drop The Press

Participating Frequently

I can confirm both issues. This is an absolutely necessary feature of Adobe Bridge!

J

jamiet77192662

New Participant

Same, same. I need the keyboard and mouse contols to work again.

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