• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Bridge 2024 thumbnails not generating

Explorer ,
Sep 17, 2024 Sep 17, 2024

Copy link to clipboard

Copied

Suddenly, Bridge 2024 (14.1.2.300: all apps are current) isn't generating thumbnails in any raw (.cr3), tif, jp or other format. Existing thumbnails show, but new ones do not (only an icon for the file). Worked fine previously.

 

I've searched for solutions and checked that thumbnails are still set to show, cache has been cleared, I've tried refresh, restarting Bridge, clearing cache for an existing file showing a thumbnail (which removes the thumbnail but does not regenerate), reset preferences on starting Bridge. I'm out of ideas. Anyone?

 

Win 11 Pro, 64Gb ram, 

Views

234

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , Sep 25, 2024 Sep 25, 2024

I found and easily corrected a different problem that directly related to this. I use a separate scratch drive, shared in part with other apps that use temporary storage areas. This was totally full, it seems from some other app crashing. I cleared this all out and Photoshop performed much better and Bridge worked perfectly. Moral: check the scratch drive for space!

Votes

Translate

Translate
Explorer ,
Sep 17, 2024 Sep 17, 2024

Copy link to clipboard

Copied

Update. Clearing all cache, running disk cleanups, etc etc and rebooting has solved this one! Perhaps a memory issue?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 25, 2024 Sep 25, 2024

Copy link to clipboard

Copied

I found and easily corrected a different problem that directly related to this. I use a separate scratch drive, shared in part with other apps that use temporary storage areas. This was totally full, it seems from some other app crashing. I cleared this all out and Photoshop performed much better and Bridge worked perfectly. Moral: check the scratch drive for space!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 25, 2024 Sep 25, 2024

Copy link to clipboard

Copied

LATEST

Thank you for reporting the fix @ChrisH94 , as it will be helpful to others.

 

I've marked your post Correct and moved it from the Photoshop forum to Bridge.

 

Jane

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines