Bridge 2024 thumbnails not generating

Question

Suddenly, Bridge 2024 (14.1.2.300: all apps are current) isn't generating thumbnails in any raw (.cr3), tif, jp or other format. Existing thumbnails show, but new ones do not (only an icon for the file). Worked fine previously.

I've searched for solutions and checked that thumbnails are still set to show, cache has been cleared, I've tried refresh, restarting Bridge, clearing cache for an existing file showing a thumbnail (which removes the thumbnail but does not regenerate), reset preferences on starting Bridge. I'm out of ideas. Anyone?

Win 11 Pro, 64Gb ram,

ChrisH94 · Accepted Answer

I found and easily corrected a different problem that directly related to this. I use a separate scratch drive, shared in part with other apps that use temporary storage areas. This was totally full, it seems from some other app crashing. I cleared this all out and Photoshop performed much better and Bridge worked perfectly. Moral: check the scratch drive for space!

ChrisH94 · Answer

Update. Clearing all cache, running disk cleanups, etc etc and rebooting has solved this one! Perhaps a memory issue?

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