Bridge 2024 (Version 14). Still not ready for prime time! Why is this so hard?

[markf19643392]

Bridge 2024 (Version 14), was released today. It is still painfully slow. Manually moving photos is a horrible task.

Luckily, Bridge 12 still works perfectly. If it ever stops working my entire workflow is in big trouble! 

[Tom-P]

Yes, 2024 is just as lousy as 2023.

I had a support on my PC a month ago who looked at the problem.

But that doesn't seem to have helped.

Why does the bridge from 2022 work normally?????

Slowly but surely I would like to have 50% of my money back, I'm fxxkixg paying money for software that doesn't work, that's a joke.

[MazStudios]

Same problem here. Made a separate post about v14 final with movies comparing 12 / 14.

finally got hold of them yesterday and they looked as my machine. I also sent the log. They said they would respond within 48h. But if you did the same thing and and haven't heard anything, that's a bad sign 

[VarunVarshney · Accepted solution]

Hello @markf19643392 , @Tom-P 

Thanks for reporting the concerns.

To further investigate this issue, it would be very helpful if you can share below information :

1. Desktop environment : OS details, RAM/CPU details

2. If its specific to file operations such as moving of files, would you be able to share the type of files that you are dealing with? Any sample files would also be super helpful. You can email them to sharewithbr@adobe.com

3. Is the slowness something that your are observing only with Bridge 2024 ?

4. Is the slowness w.r.t. to an operation taking longer or causing the application to freeze?

Thanks for helping us.

@MazStudios  - Many thanks for creating a separate post and sharing details. We will review and update.

Regards,

Bridge team.

[markf19643392]

Here is the system information  (see screenshot)

I am moving JPG and RAW files. They are not huge. I am not moving video files.

It is painfully slow to try to do anything.

This slowness is in both Bridge 2023 and Bridge 2024. Bridge 2022 works perfectly. My hope is that I can keep and use Bridge 2022 for as long as possible. Bridge 2023 and 2024 are a performance mess!

Thank you for your time!

Mark

[Swati Agarwal]

Hi @markf19643392 

Could you please share the details on how are you moving files.. like drag/drop to rearrange in same folder or moving to some other folder across content panels / windows or "move to" operation on right click context/file menu.

This will help us to investigate the issue. It would be great if you could share screen recording of the behavior you are observing.

Regards,

Bridge Team

[markf19643392]

Dear Bridge Team,

I always drag and drop in the same folder. It is painfully slow with Bridge
2024.

Fortunately, Bridge 2022 still works great! As long as 2022 still works I
will be ok.

Mark

Dr. Mark N. Frolick

(513) 328-2327
mark@markfrolick.com
www.markfrolick.com
markfrolick.smugmug.com
www.linkedin.com/in/mark-frolick-026a4449
Instagram.com/markfrolick

[BobSanderson]

How is that the correct answer?

[Al Carfagna]

None of my subfolders are showing in Bridge 14.0 - or now Bridge 13.03 either! I have Ventura 13.5.2.
Luckily, I still have the Beta version, which works correctly. I tried resetting my preferences in 14.0 to no avail!
What is going on?

[Swati Agarwal]

Hi @Al Carfagna 

Could you please check and confirm for which folder, subfolders are not shown in Bridge.
Please check if it has required permissions to access files..

Regards,

Bridge Team

[Al Carfagna]

No folders within other folders are showing up in Bridge 2024.


*           Bridge Beta (and previous versions of Bridge).            
                   Bridge 2024:*

*   Bridge Beta (and previous versions of Bridge).                      
     Bridge 2024:*

[Swati Agarwal]

Hi @Al Carfagna 

Could you please share the screenshot of the behaviour you are observing.

Regards,

Bridge Team

[markf19643392]

A screenshot would not add anything to the discussion. I wish that it would.

It is just painfully slow to try to move a photo from one location to
another. In Bridge 2022 the movement is very smooth and fast.

[Swati Agarwal]

Hi @Al Carfagna 
Could you please share more details on the issue, as any particular folder, also check the configuration under view menu: View -> Show Folders if that is enabled or not..
Regards,

Bridge Team

[Jon22490865qk1w]

Yeah, I have just defaulted to staying with Bridge 2022 for as long as possible because Bridge 2023 sucked and it is apparent that 2024 sucks just as bad. They are both slow and janky and unnecessary overall as the 2022 version was near perfect.

[NetPixel Studio]

The same here. I could work as long as 2 days in Bridge 2024. It's practically unusable compared to 2022.

The Bridge team is a big failure and it seems that nobody recognizes this.

[La Chica Patty]

So fustrated!! 2024 sucks big time!!! I can't even get it to work.

[Lizelight71]

Hi, I have the same problem. V 2024 Starts up and then it frezzes, the only way to close it is with Task Managet. I have been with the Adobe Support almost every day for 2 week now but they can't get it to work! After the second to last support, they changed something and suddenly psd-files with layers that was not flatten got corruped, large stripes of colour in them and some of my CR2 /Canon Camera Raw files is destryed too, can' be read. I have uninstalled and reinstalled multiple times, even done that with all my Adobe program includig CC. Problem still there. They were supposed to contact me by phone from next line of support.... but i never heard anything from them! And now i pay for a program i can't use and they did someting that destroyed my photots! Is this the way they treats their most loyal customers?! I have had Photoshop since PS4!😡

[markf19643392]

It is really a shame how Adobe is handling the post Bridge 2012 failure!

I knew Chuck. He would be embarrassed about what has happened to the
quality of Bridge!

This shouldn't be so hard. Bridge 2012 works great. Everything that has
happened since is horrible!

[Lizelight71]

Hi

 After a bit more troubleshoot i think i found the reason to my frozen Bridge.... It dosen't like when the "Folders" is showing. When i shut that down Bridge works. I could be bc i have 6 HDD and on them 12 partitions. May be too much for Bridge. Not a Excuse but maybe a explenation. I shall take contact with Adobe Support and make them aware of that problem. But i still have images that have become corrupted due to this malfunctiom Bridge.

[Liam Simpson]

Bridge 14.0 lost the locations of all my Smart Collections. I can see the names of each of them, but when I click any one of them, it shows the Home folder (Applications, Desktop, etc.). When I go to edit the Smart Collection, it says the location is "Current folder" instead of where I want to look. So it thinks Home is the current folder. 

I restored an earlier version of Bridge (13, 2023) which was working. On first (re)launch, I got a window saying "New startup script found: The Bridge extension bridge-14 has been added to Bridge. Do you want to enable it now?" I clicked No, and Bridge 13 appears to be working normally. I'm going to uninstall 14 until they fix this.

I am on a 15" MacBook Pro (2018) 2.6 GHz 6-Core Intel Core i7, with 16 GB 2400 MHz DDR4 memory and a Radeon Pro 560X 4 GB Intel UHD Graphics 630 1536 MB card, running Mac OS Ventura 13.6.

[markf19643392]

Save yourself this aggravation! Go back to Bridge 12.

This should be easy for Adobe. Just go back to Bridge 12 until they are
absolutely sure that these issues are corrected.

In fact, from a technical standpoint, I never understood what they were
trying to accomplish that made the newer versions of Bridge so terrible!

[hdimaging]

Yesterday my Bridge 2024 was working fine.  This morning after launching it froze.  Did not accept any commands.  Had to Ctrl Alt Delete to close app.  Would appreciate any ideas on solving this issue.  Thanks

[e.reed.rogers]

Sorry to hear that. We're having the same exact issues with 2023 update, 2024 release and Beta updates of Bridge. We've had to revert back to 2022 which you may want to try. Alternatively you might want to reset Bridge by pressing ctl-alt-shift at the same time immediately after you restart Bridge and follow the instructions. It may help, it may not. It's Adobe were talking about after all :(...  Best of luck.

[markf19643392]

All I really want is to be able to use Bridge 12 for peroruity! It is as
close to perfection that one can get with DAM.

I am not asking for Adobe to admit how bad the subsequent versions are!
Please just let us use what works for us!

Nothing else really matters!